Pain Management Clinics AI Receptionist | 24/7 Patient Scheduling & Support | Frontdesk

FILL YOUR
APPOINTMENT SLOTS
WHILE YOU SLEEP

Every empty appointment slot costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books consultations, handles prescription refills, and schedules treatments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Pain Management Clinics

Incoming Call...

Patient

"Hi, I'm experiencing chronic back pain. Can I schedule a consultation?"

AI Receptionist

"Absolutely! I have an opening tomorrow at 2 PM with Dr. Martinez. Would that work for you?"

✓ Consultation Booked • Dr. Martinez

The Problem

PAIN MANAGEMENT CLINICS
LOSE PATIENTS DAILY

Patients in pain call after hours and get voicemail. Appointments get missed, your front desk drowns in calls, and revenue walks out the door. There's a better way.

You Miss Calls When Patients Need You Most

Someone's chronic pain flares up at 9 PM, they call your clinic, and get voicemail. By morning, they've already booked with another practice that answered. Every missed call is lost revenue.

The Cost
$3,200
Average patient lifetime value lost

Your Front Desk Is Drowning in Calls

While your receptionist is scheduling one appointment, three more calls come in. New patient inquiries, prescription refill requests, insurance questions—you can't handle it all. Patients get frustrated on hold, and you lose them to competitors.

The Cost
80+ calls/day
Per front desk staff member

Patients No-Show and You Lose Them Forever

Your doctor's schedule has an opening. The patient doesn't show. You send one reminder that gets ignored. That's it—they're gone. No follow-up, no recovery, just wasted appointment slots and lost revenue every single day.

The Cost
25% no-show
Rate industry average
$64,000
Lost annually from missed calls
45%
Of patient calls happen after hours
$350
Average cost per no-show appointment

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed appointment

24/7 Patient Chat

Patients visit your clinic website at any hour seeking pain relief. Frontdesk Chat answers instantly, qualifies new patients, explains treatment options, and books consultations—all without human intervention.

  • Automatically extracts pain type, location, and urgency level
  • Checks real-time provider availability across your practice
  • Books consultations directly into your scheduling system
Frontdesk Chat
2:14 AM • Active
"Hi, I have chronic lower back pain. Can you help?"
AI
"We specialize in lower back pain management. Dr. Martinez has availability this week. Would you like to schedule a consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at the Pain Management Clinic. How can I help?"
Caller: "I need to refill my prescription..."
AI: "I'll send that request to your provider right away. Can you confirm your date of birth?"
✓ Prescription Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—prescription refills, appointment inquiries, insurance questions. The AI understands context, creates requests, schedules follow-ups, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates prescription and care requests automatically
  • Recognizes patients from EHR and references treatment history

Smart Outbound Follow-ups

When patients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their pain condition, and books a new appointment—all while updating your EHR and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from the Pain Management Clinic. I noticed we missed you for your back pain consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Pain Condition
Chronic Lower Back Pain
Preferred Provider
Dr. Martinez
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, appointment, prescription request—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and inquiry.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to treatment plan
  • Syncs with calendar, EHR, and all systems

Marketing Automation

Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and patient engagement sequences based on behavior and treatment status.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and patient retention sequences
Automated Follow-Ups
What's Happening Now
Pre-appointment email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
New patient intake form queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Sarah! Your consultation with Dr. Martinez is confirmed. Here's what to expect and how to prepare..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, follow-ups, and patient engagement sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on patient behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart new patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment scheduling and care coordination.

  • Pre-filled with CRM data (name, email, pain condition)
  • AI-guided completion for medical history and insurance verification
  • Automatically triggers outbound workflows on submission
AI Form
New Patient Intake
Pre-filled Fields
✓ Name, Email, Pain Condition (from CRM)
AI-Guided Fields
→ Medical History
→ Insurance Verification
What Happens Next
Your provider is notified immediately and appointment scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PAIN MANAGEMENT CLINIC AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your pain management practice. Each agent handles different tasks—answering calls, scheduling appointments, managing patient requests. They work together 24/7 to keep your clinic running smoothly and patients cared for.

TIER 1.00

AI Receptionist Teammate

24/7 Front Desk
24/7 Available

Answers every patient call instantly—no voicemail, no missed appointments. Handles consultation requests, schedules treatment appointments, and processes prescription refill requests automatically.

Phone Calls Appointment Booking Refill Requests
TIER 1.00

Website Chat Teammate

Live Chat Patient Concierge
Always Online

Qualifies new patient inquiries, explains treatment options and insurance coverage, answers questions about pain management services and specialist availability instantly. Books consultations and captures patient info—all through your website chat, 24/7.

Patient Qualifying Treatment Info Instant Answers
TIER 1.00

Email Teammate

Email Patient Engagement
Coming Soon

Sends personalized appointment confirmations, treatment prep instructions, and follow-up care reminders automatically. Coordinates with patient management workflows to send at the right time to maximize appointment attendance and treatment compliance.

Confirmations Follow-Ups Care Reminders
TIER 1.00

Patient Intake Teammate

Intake Form Assistant
New Patient Forms

Pre-fills new patient intake forms from EHR data. Guides patients through medical history, pain symptoms, and insurance verification. Triggers chart preparation workflows when forms are submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Patient Outreach Teammate

Multi-Channel Patient Engagement
Calls, Texts & Emails

Automatically reaches out to patients at the right time. Makes outbound calls for appointment reminders, sends personalized SMS follow-ups for treatment plans, and emails wellness check-ins. Coordinates all outbound channels to reduce no-shows and keep patients engaged in their care.

Reminder Calls SMS Campaigns Wellness Emails
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with patients and potential new patients. Sends appointment confirmations, pre-treatment instructions, and answers questions about pain management services via text—98% open rate.

Appt Confirmations Care Instructions Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your clinic about treatment options. Click, talk, get answers about pain management therapies, insurance coverage, and specialist availability—no typing required. Perfect for patients in pain browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

EHR Sync Teammate

Patient Records Engine
Real-Time Sync

Automatically updates your patient management system with every interaction. All your AI agents feed patient data and appointment details in real-time—no manual entry, no data gaps. Every call, text, and chat is documented by patient chart, treatment type, and appointment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Patients don't fill out forms—they just call or text. Your AI recognizes urgent requests (prescription refills, pain flare-ups, specialist referrals), creates tasks, triages by urgency, and notifies the appropriate clinical staff automatically.

Auto-Create Triage Staff Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every patient conversation and alerts you when it matters. If a patient reported severe pain, if a prescription refill was urgent, if a new consultation was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one patient from first call to treatment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM with severe back pain. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk for Apex Pain Management. How can I help you today?"
Alex: "Hi, I'm having severe lower back pain. Can I get an appointment?"
AI: "I'm sorry to hear that. We have availability tomorrow at 10 AM with Dr. Martinez. Would you like to schedule that appointment?"
Frontdesk CRM
Alex Rodriguez
Active
Phone
(555) 123-4567
Chief Complaint
Lower Back Pain
Severity
Severe (8/10)
Appointment Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, lower back pain, severity level 8/10, March 15th appointment. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

FRI AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Friday at 10 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Initial Consultation
Alex Rodriguez • Friday, March 9 • 10:00 AM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Pre-Visit Forms Queued
Medical history intake ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, pre-visit forms, and insurance verification—all happening automatically.

Inbox
2 New
Appointment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your appointment with Dr. Martinez is confirmed for Friday, March 9 at 10:00 AM..."
Appointment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your appointment tomorrow with Dr. Martinez! We're looking forward to seeing you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 10:15 AM

SHE FORGOT
TO SHOW UP

Friday morning, Alex is stuck in traffic. She completely forgot about the appointment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, March 9 • 10:00 AM
AR
Alex Rodriguez
Dr. Martinez • Lower Back Pain
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call + patient profile data ready
07
Friday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her lower back pain complaint, her severity level 8/10. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your appointment with Dr. Martinez on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do this Wednesday instead?"
Appointment Rescheduled
Wednesday, March 14 • 2:00 PM
09
Wednesday, 3:15 PM

SHE FEELS
HOPEFUL

Alex shows up for the rescheduled appointment. Dr. Martinez creates a treatment plan. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, treatment plan documentation is ready to send, and future appointment workflows begin. All happening automatically—you're just focused on patient care.

VISIT COMPLETE
Wednesday, March 14 • 2:00 PM
Dr. Martinez • Lower Back Pain
Alex Rodriguez
Post-visit sequence activated
Frontdesk Forms
Follow-Up Treatment Form • Pre-filled from CRM
AI guiding through assessment...
AI guiding through fields...
✓ Ready to send automatically
11
Wednesday, 3:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished her consultation. She's walking to her car when her phone buzzes. It's a follow-up treatment form from Frontdesk Forms—already filled with her name, email, and the treatment plan she just discussed. The AI guides her through pain assessment and insurance verification right on her phone. When she submits it, you're immediately notified. The treatment scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Treatment plan created
AI
"I remember your consultation! How can I help?"
Alex
"Question about my injection schedule..."
12
Friday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about her treatment plan. She has a question about her injection schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and treatment plan, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
June 15, 2024

ALEX COMPLETES
HER TREATMENT

After three months of treatment, Alex's pain is under control. The system automatically sends post-treatment care instructions, maintenance exercise guides, and schedules a follow-up check-in. Alex's journey to recovery is complete.

TREATMENT COMPLETE
Pain Managed • Quality of Life Restored
14
July 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just finished her exercises. She has questions: "Am I doing this stretch correctly?" "When should I schedule my next check-in?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Am I doing the lower back stretch correctly?"
AI
"Hi Alex! Here's a video demonstration: [link]. Make sure to hold for 30 seconds..."
Alex
"When should I schedule my next check-in?"
AI
"Dr. Martinez recommends a 3-month follow-up. We have availability in October. Would you like to schedule that now?"
15
July 15, 2024 • 8:30 PM

THE PAIN
IS BACK

Alex's back pain flared up again. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, reviews her treatment history, and schedules an urgent consultation for Monday morning. Alex doesn't have to wait for business hours or worry all night. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
URGENT APPOINTMENT SCHEDULED
Lower Back Pain Flare-Up
Scheduled: Monday, 9:00 AM • Dr. Martinez
17
August 5, 2024

NEW TREATMENT
AVAILABLE

Your clinic just added a new laser therapy treatment. Alex gets notified automatically—email, text, or both, your choice. The system sends clinic announcements, treatment updates, appointment reminders, and wellness tips. Patients stay informed without you sending individual messages. Everything happens automatically.

Clinic Update
Sent to All Patients
NEW TREATMENT
Laser Therapy Now Available
Non-invasive pain relief • Ask about it at your next visit
ANNOUNCEMENT
Extended Hours
Now open Saturdays 9 AM - 2 PM
REMINDER
Upcoming Appointment
Your follow-up is scheduled for October 15 at 2:00 PM
✓ All patients notified
No manual sending required
LONG-TERM PATIENT
March 2025
Alex Rodriguez
Active patient for 1 year • 12 visits completed
✓ Continues ongoing care
Pain managed, quality of life restored
Why she stays
"Always quick responses, easy scheduling, felt supported every step of the way"
18
March 2025

A YEAR LATER
SHE STAYS

A year later, Alex continues her care with your clinic. She had a great experience—appointments were always easy to schedule, questions were answered instantly, and she felt supported throughout her treatment. The same AI that helped her book that first 2 AM call kept her engaged as a patient. That's the full journey: prospect to patient to loyal advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk AI receptionist for your pain management clinic

Can it handle after-hours patient calls? +

Yes. The AI answers calls 24/7, schedules appointments, handles prescription refill requests, and triages urgent concerns—all while your staff is off. No more missed patient calls at 2 AM.

How does it handle prescription refill requests? +

The AI collects all necessary information automatically (patient name, medication, pharmacy, prescription number), verifies patient identity, and routes requests to your clinical team. Urgent medication needs can be escalated immediately to the on-call physician.

Does it reduce appointment no-shows? +

Yes. The Pain Management Clinics automation system automatically sends confirmation calls, texts, and emails before appointments. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed appointments and keeping your schedule full.

Can it book appointments directly into my scheduling system? +

Yes. The Pain Management Clinics scheduling software integrates with most EHR systems, Google Calendar, and Outlook. The AI checks real-time provider availability and books appointments instantly—no back-and-forth phone tag needed.

How does new patient intake work? +

After booking, new patients automatically receive intake forms and HIPAA consent documents pre-filled with their contact information. The AI guides them through medical history, insurance verification, and pain assessment questions. When submitted, your staff is notified immediately.

Does it work with my existing EHR system? +

Yes. Frontdesk AI receptionist for Pain Management Clinics integrates with most EHR systems including Epic, Cerner, Athenahealth, AdvancedMD, and others. All patient data syncs automatically—appointments, patient demographics, intake forms, and clinical notes.

Can it handle multiple providers and locations? +

Absolutely. The Pain Management Clinics patient management system knows all your providers, their specialties, office hours, and locations. It can route calls based on provider availability, handle multi-location inquiries, and manage complex scheduling across your entire practice.

What about urgent pain emergencies and after-hours crises? +

The AI handles pain crisis calls 24/7, assesses urgency using clinical protocols, and verifies patient identity. For true emergencies like severe breakthrough pain or adverse medication reactions, it immediately escalates to your on-call physician or directs patients to emergency services.

How much does it cost? +

Pricing is based on your practice size and call volume. Most pain management clinics see ROI within the first month from reduced no-shows, increased patient retention, and freed-up staff time. Contact us for a custom quote tailored to your practice.

GET STARTED WITH
FRONTDESK

Stop missing patient calls at 2 AM. Start booking appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."