Patent Attorneys AI Receptionist | Automated Client Intake & Scheduling | Frontdesk

PATENT ATTORNEYS
AI RECEPTIONIST
NEVER MISS A CLIENT

Every missed call is a lost inventor. Every voicemail is a competitor's opportunity. Frontdesk AI answers calls 24/7, schedules consultations, qualifies leads, and captures urgent deadlines—all while you focus on protecting innovations.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Patent Attorneys

Incoming Call...

Inventor

"Hi, I need to file a patent for my medical device. I have a deadline coming up."

AI Receptionist

"I can help with that! Let me schedule an initial consultation with Attorney Chen. What's your deadline date?"

✓ Consultation Scheduled • Tomorrow 10 AM

The Problem

PATENT ATTORNEYS
LOSE CLIENTS DAILY

You're losing high-value clients every day you miss their calls. Inventors contact you at 9 PM, consultations get no-shows, and your staff can't manage the intake volume. There's a better way.

You Miss Calls When Inventors Need You Most

An entrepreneur finds your firm at 10 PM after finishing a prototype, calls about patent protection, and gets voicemail. By morning, they've already scheduled with a competitor who answered immediately.

The Cost
$15,000+
Lost per missed client engagement

Your Staff Is Drowning in Intake Calls

While you're in a client meeting, five more inquiries come in. Patent questions, consultation requests, deadline concerns—you can't be everywhere at once. Potential clients get frustrated waiting, and you lose engagements.

The Cost
60+ calls/day
Per patent attorney office

Consultations No-Show and You Lose Them Forever

You block your calendar, prepare case materials, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable hours and another lost client.

The Cost
35% no-show
Rate for initial consultations
$180K+
Lost annually from missed inquiries
45%
Of inquiries happen after business hours
24 hours
Window before clients choose another firm

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to client onboarding

24/7 Client Inquiry Chat

Inventors and businesses visit your firm website at any hour. Frontdesk Chat answers instantly, qualifies leads, assesses patent needs, and books consultations—all without human intervention.

  • Automatically extracts invention type, filing timeline, and budget
  • Identifies patent type needed (utility, design, provisional)
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I invented a medical device. Do I need a patent?"
AI
"Medical devices typically need utility patent protection. I can schedule a consultation with our patent attorney to discuss your invention. When works best for you?"
"Yes! This Friday works."
Consultation Booked ✓
Friday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I received an office action on my application. What do I do?"
AI: "I'll create a priority case for your attorney. What's your application number?"
✓ Case #4920 Created - Priority Response

AI Phone Receptionist

Every call is answered instantly—office action notices, filing status updates, consultation requests. The AI understands patent terminology, creates case alerts, schedules callbacks, and escalates to attorneys only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates priority case alerts automatically
  • Recognizes clients from CRM and references filing history

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, knows their invention details, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the patent consultation on Friday. Would you like to reschedule to discuss your medical device patent?"
Alex: "Yes! Can we do next Friday instead?"
✓ Consultation Rescheduled
Friday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Chen
Invention Type
Medical Device • Utility Patent
Filing Timeline
Within 60 days
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, case update—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and existing client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to patent filing
  • Syncs with calendar, case management, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, consultation reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and client recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Engagement letter queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your patent consultation is confirmed. Here's what to bring to discuss your medical device invention..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow. We'll review your invention disclosure and discuss filing strategies..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart invention disclosure forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for case evaluation and engagement workflows.

  • Pre-filled with CRM data (name, email, invention type)
  • AI-guided completion for prior art and technical details
  • Automatically triggers outbound workflows on submission
AI Form
Invention Disclosure
Pre-filled Fields
✓ Name, Email, Invention Type (from CRM)
AI-Guided Fields
→ Technical Description
→ Prior Art Search
What Happens Next
Your attorney is notified immediately and patentability assessment begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PATENT ATTORNEYS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your patent law firm. Each agent handles different tasks—answering calls, scheduling consultations, handling client requests. They work together 24/7 to convert more prospects into paying clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles patent inquiries, books initial consultations, and creates follow-up tasks automatically for your patent attorneys.

Phone Calls Consultation Booking Client Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies patent leads, answers questions about patent types (utility, design, provisional), patent timelines, and attorney fees instantly. Books initial consultations and captures invention details—all through your website chat, 24/7.

Lead Qualifying Patent Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, filing deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep potential clients engaged throughout the patent process.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Teammate

Client Intake Assistant
Patent Intake Forms

Pre-fills client intake forms from CRM data. Guides inventors through invention disclosure and prior art information. Triggers automation workflows when submitted for patent attorney review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to potential clients at the right time. Makes outbound calls to consultation no-shows, sends personalized SMS follow-ups about patent filing deadlines, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep inventors engaged throughout the patent process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with inventors and current clients. Sends consultation confirmations, filing deadline reminders, and answers questions about patent applications and attorney availability via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about patent services. Click, talk, get answers about patent types, filing costs, timelines, and attorney experience—no typing required. Perfect for mobile users researching patent protection.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed inventor and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client status, invention type, and patent filing stage.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit requests—they just call or text. Your AI recognizes client needs (document requests, office action responses, filing deadlines, etc.), creates tasks, triages by urgency, and notifies the right attorney or paralegal automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If an inventor was frustrated, if a high-value client requested urgent action, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one inventor from phone call to filed patent—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I've developed a new medical device and need help filing a patent. Do you handle medical device patents?"
AI: "Yes! We specialize in medical device patents. Would you like to schedule an initial consultation to discuss your invention?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Patent Type
Medical Device
Urgency
Filing Deadline Soon
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, medical device patent need, filing deadline urgency, March 15th preferred date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Patent Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your patent consultation is confirmed for Saturday, March 9 at 11:00 AM. Please bring any documentation about your medical device..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your patent application..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a conference. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Patent Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her medical device patent need, her filing deadline urgency. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her conference session. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your consultation?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the patent consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE'S READY
TO PROCEED

Alex shows up for the rescheduled consultation. She's impressed with your expertise. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the engagement letter is ready to send, and onboarding workflows begin. All happening automatically—you're just providing the advice.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Medical Device Patent
Alex Chen
Post-consultation sequence activated
Frontdesk Forms
Client Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and the patent type she just discussed. The AI guides her through invention details and prior art documentation right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about international filing requirements..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about the patent application. She has a question about international filing requirements. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
THE ENGAGEMENT

With all her questions answered, Alex signs the engagement letter. The system automatically sends welcome emails, filing timeline instructions, and document checklists. Alex is officially your client.

ENGAGEMENT SIGNED
Medical Device Patent • Full Representation
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just received her draft patent claims. She has questions: "What's the expected filing timeline?" "Can I review the drawings before submission?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What's the expected filing timeline?"
AI
"Hi Alex! Your patent application will be ready for filing in 2-3 weeks. We're finalizing the technical drawings and claims language..."
Alex
"Can I review the drawings before submission?"
AI
"Absolutely! We'll send you a complete review package 5 business days before filing. You'll have time to review everything."
15
April 15, 2024 • 8:30 PM

NEEDS OFFICE
ACTION RESPONSE

Alex received an office action from the USPTO. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a task, and schedules it for review Monday morning. Alex doesn't have to wait for business hours or send multiple emails. She just describes the situation, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TASK CREATED
USPTO Office Action Response
Scheduled: Monday, 9:00 AM
17
May 5, 2024

PATENT FILED
THIS WEEK

Alex's patent application was filed. She gets notified automatically—email, text, or both, your choice. The system sends filing confirmations, status updates, deadline reminders, and important announcements. Clients stay informed without you sending individual messages. Everything happens automatically.

Client Update
Sent to Alex Chen
FILING CONFIRMATION
Patent Application Filed
Filed: May 3, 2024 • Application #: 18/123,456
NEXT STEPS
Expected Timeline
First office action expected in 12-18 months
REMINDER
Document Portal Access
View your filed application anytime in the client portal
✓ All clients notified
No manual sending required
REFERRAL RECEIVED
March 15, 2025
Alex Chen
Referred colleague with software patent need
✓ New consultation booked
Same seamless experience
Why she referred
"Always got quick answers, smooth process, felt supported throughout, loved the 24/7 availability"
18
March 15, 2025

A YEAR LATER
SHE REFERS

A year later, Alex refers a colleague. She had a great experience—questions were answered instantly, the process was smooth, and she felt supported. The same AI that helped her file her patent kept her informed as a client. That's the full journey: inquiry to client to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your patent law practice

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, qualifies potential clients, collects invention details, and books consultations—all while your team sleeps. No more missed opportunities from inventors calling at 2 AM.

How does it handle deadline inquiries? +

The AI creates case notes automatically, collects all details (case number, deadline type, urgency), and routes them to your appropriate attorney or paralegal. Urgent deadline matters can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, prospective clients automatically receive an engagement agreement that's pre-filled with their info from the CRM. The AI guides them through conflict checks and documentation requirements. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Clio, MyCase, PracticePanther, and others. All data syncs automatically—leads, consultations, engagement agreements, and case notes.

Can it handle multiple practice areas or attorneys? +

Absolutely. The AI knows all your attorneys, practice areas, specializations, and availability. It can route calls based on expertise, handle firm-wide inquiries, and manage multiple attorneys simultaneously.

What about urgent deadline matters and emergencies? +

The AI handles urgent matters 24/7, verifies client identity, and can coordinate with your attorneys or paralegals. For true emergencies like imminent filing deadlines, it immediately escalates to your on-call attorney.

How much does it cost? +

Pricing is based on your firm size and call volume. Most firms see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultation requests at 2 AM. Start booking clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."