Patio Cover & Pergola Companies AI Receptionist | Never Miss A Lead | Frontdesk

BOOK MORE
PATIO PROJECTS
WHILE YOU SLEEP

Every missed call is a lost project. Every delayed quote means a competitor wins. Frontdesk AI answers calls 24/7, schedules consultations, provides instant estimates, and books installations—all while your crew works.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Patio Cover & Pergola Companies

Incoming Call...

Homeowner

"Hi, I need a quote for a pergola in my backyard. Can someone come out this week?"

AI Receptionist

"Absolutely! I can schedule a free consultation. We have Thursday at 10 AM or Friday at 2 PM available. Which works better?"

✓ Consultation Booked • Thursday 10 AM

The Problem

PATIO COVER & PERGOLA
COMPANIES LOSE PROJECTS

You're losing high-value projects every day because you can't answer the phone. Homeowners call after work, no-shows waste your estimator's time, and your team can't keep up with quote requests.

You Miss Calls When Homeowners Are Ready to Buy

A homeowner searches for patio covers at 8 PM, calls, and gets voicemail. By the time you call back the next morning, they've already scheduled consultations with three competitors who answered immediately.

The Cost
$8,500/project
Average project value lost

Your Team Is Overwhelmed During Peak Season

While you're on a site consultation, five more calls come in. Quote requests, design questions, permit updates—you can't be everywhere at once. Leads get frustrated waiting, and you lose projects to competitors with better availability.

The Cost
60+ calls/week
Per builder during season

Consultations No-Show and You Lose Them Forever

You drive across town, prep your materials, and show up at the property. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost $10K+ project.

The Cost
25% no-show
Rate industry average
$102K
Lost annually from missed calls
65%
Of inquiries happen after 5 PM
4 hours
Average wasted on no-shows weekly

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to project completion

24/7 Quote Request Chat

Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses project details, and schedules consultations—all without human intervention.

  • Automatically extracts budget, project type, and timeline preferences
  • Discusses pergola styles, patio cover materials, and custom options
  • Books free design consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a patio cover. What are my options?"
AI
"We offer aluminum, wood, and insulated patio covers. What size area are you covering? Would you like to schedule a free consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need a quote for a custom pergola..."
AI: "I'd be happy to help! Can you tell me about the size and style you're looking for?"
✓ Lead #4920 Created

AI Phone Receptionist

Every call is answered instantly—quote requests, project inquiries, material questions. The AI understands context, creates lead profiles, schedules consultations, and escalates to your team only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates qualified lead profiles automatically
  • Recognizes returning customers from CRM and references past projects

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their project preferences, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the patio cover consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Project Type
Aluminum Patio Cover • Budget: $8,500
Desired Timeline
Spring 2024 (March-April)
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, follow-up—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every homeowner and project.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to project completion
  • Syncs with calendar, estimates, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on project stage and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and lead recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote request form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your free design consultation is confirmed. Here's what to expect and how to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project request forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote preparation and project approval workflows.

  • Pre-filled with CRM data (name, email, project type)
  • AI-guided completion for property details and design preferences
  • Automatically triggers outbound workflows on submission
AI Form
Project Request Form
Pre-filled Fields
✓ Name, Email, Project Type (from CRM)
AI-Guided Fields
→ Property Dimensions
→ Style Preferences
What Happens Next
Your team is notified and quote preparation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PATIO COVER & PERGOLA COMPANIES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your patio cover and pergola business. Each agent handles different tasks—answering calls, booking consultations, handling design requests. They work together 24/7 to convert more leads faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles design inquiries, books on-site consultations, and captures project details automatically for every patio cover and pergola lead.

Phone Calls Consultation Booking Project Intake
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies homeowner leads, answers questions about patio cover materials, pergola styles, and pricing instantly. Shows design options and available installation timelines. Books consultations and captures project details—all through your website chat, 24/7.

Lead Qualifying Design Options Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, installation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send design portfolio examples and testimonials at the right time to keep homeowners engaged and move them toward signing the contract.

Confirmations Follow-Ups Reminders
TIER 1.00

Project Intake Teammate

Project Intake Assistant
Quote Requests

Pre-fills project intake forms from CRM data. Guides homeowners through backyard dimensions, shade requirements, and material preferences. Triggers automation workflows when quote requests are submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups after consultations, and emails nurturing sequences with design ideas. Coordinates all outbound channels to recover lost opportunities and keep homeowners engaged through the entire sales process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and leads. Sends consultation confirmations, installation date reminders, and answers questions about patio cover options and pergola designs via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about patio cover and pergola options. Click, talk, get answers about pricing, materials, installation timelines, and design styles—no typing required. Perfect for mobile users browsing backyard improvement ideas.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project type, design preference, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Service Teammate

Auto Service Creator
Auto-Created

Customers don't submit service requests—they just call or text. Your AI recognizes warranty issues (loose panels, drainage problems, structural concerns, etc.), creates service tickets, triages by urgency, and notifies the right crew members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a warranty issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from phone call to installed pergola—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in getting a pergola for my backyard. Do you offer free estimates?"
AI: "Yes! We offer free in-home consultations. I can schedule one for you—what day works best?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Project Type
Wooden Pergola
Budget Range
$8,000-$12,000
Timeline
Next 2-3 months
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, pergola preference, $8,000-$12,000 budget, 2-3 month timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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In-Home Consultation
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and estimate forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free in-home consultation is confirmed for Saturday, March 9 at 11:00 AM. We're excited to discuss your pergola project..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're looking forward to meeting with you and designing your dream outdoor space..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Pergola Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her pergola project, her $8,000-$12,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE DESIGN

Alex shows up for the rescheduled consultation. She loves the pergola design you present. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the estimate is ready to send, and project workflows begin. All happening automatically—you're just focused on the customer.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Custom Pergola Design
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project agreement form from Frontdesk Forms—already filled with her name, email, and the project details you just discussed. The AI guides her through property address and preferred start date right on her phone. When she submits it, you're immediately notified. The project planning process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the warranty coverage..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the project. She has a question about warranty coverage. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
THE CONTRACT

With all her questions answered, Alex signs the contract. The system automatically sends project kickoff emails, timeline details, and preparation guides. Alex's pergola project is officially underway.

CONTRACT SIGNED
Custom Pergola • $10,500
14
April 12, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Installation day is tomorrow. She has questions: "What time will the crew arrive?" "Do I need to be home all day?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will the crew arrive tomorrow?"
AI
"Hi Alex! The crew will arrive between 8-9 AM tomorrow. They'll text you 30 minutes before arrival..."
Alex
"Do I need to be home all day?"
AI
"You only need to be home for the first 15 minutes for access. After that, you're free to leave!"
15
April 13, 2024 • 2:30 PM

MINOR ISSUE
DURING INSTALL

During installation, Alex notices a slight color mismatch on one post. It's 2:30 PM on a Thursday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules a fix for the next day. Alex doesn't have to wait for callbacks or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Post Color Mismatch
Scheduled: Tomorrow, 10:00 AM
17
April 20, 2024

CARE TIPS
ARRIVE

Project complete. Alex gets notified automatically—email, text, or both, your choice. The system sends care instructions, warranty details, seasonal maintenance reminders, and special offers. Customers stay informed without you sending individual messages. Everything happens automatically.

Customer Care
Sent to Alex Martinez
CARE GUIDE
Pergola Maintenance Tips
Keep your pergola looking beautiful year-round
WARRANTY
10-Year Structural Warranty
Your warranty details and coverage info
REMINDER
Spring Inspection Due
Schedule your free seasonal checkup
✓ Customer journey complete
All follow-ups automated
REFERRAL RECEIVED
June 15, 2024
Alex Martinez
Referred her neighbor for a patio cover
✓ Happy Customer
5-star Google review
Why she referred
"Amazing experience from start to finish. The AI answered all my questions instantly, the team was professional, and my pergola is gorgeous!"
18
June 15, 2024

TWO MONTHS LATER
SHE REFERS

Two months later, Alex refers her neighbor. She had an amazing experience—questions were answered instantly, installation went smoothly, and she felt supported throughout. The same AI that helped her find your company kept her happy as a customer. That's the full journey: lead to customer to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your patio cover and pergola business

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, qualifies homeowners, discusses project types, and books free design consultations—all while your team sleeps. No more missed project opportunities at 9 PM.

How does it handle warranty and service requests? +

The AI creates service tickets automatically, collects all details (customer name, installation date, issue description, urgency), and routes them to your service team. Emergency issues like storm damage can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books design consultations instantly—no back-and-forth emails needed.

How does the quote request process work? +

After consultations, homeowners automatically receive a quote request form that's pre-filled with their info from the CRM. The AI collects project details like patio size, material preferences, and budget range. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most CRM systems including Jobber, ServiceTitan, Housecall Pro, and others. All data syncs automatically—leads, consultations, quotes, and service requests.

Can it handle multiple service areas or locations? +

Absolutely. The AI knows all your service areas, product offerings, design styles, and pricing ranges. It can route calls based on location, handle inquiries about different patio cover and pergola options, and manage multiple crews simultaneously.

What about urgent weather damage and emergencies? +

The AI handles urgent calls 24/7, assesses the damage situation, and can coordinate with your emergency repair crew. For severe storm damage or safety hazards, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your call volume and service area. Most patio cover and pergola companies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking projects while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."