Every missed call is a lost case. Every delayed response sends clients to competitors. Frontdesk AI answers calls 24/7, qualifies cases, schedules consultations, and sends updates—all while your firm sleeps.
For Personal Injury Law
Incoming Call...
Client
"I was just in a car accident. I need help with my case."
AI Receptionist
"I'm so sorry to hear that. We can help. Are you injured? Let me schedule a free consultation with Attorney Martinez."
✓ Consultation Booked • Alex M.
You're losing high-value cases every day you miss calls. Injured clients call at midnight, no-shows waste your time, and your team can't keep up. There's a better way.
Someone is injured in a car accident at 11 PM, calls your firm, and gets voicemail. By the time you check messages in the morning, they've already signed with another attorney who answered.
While you're in a consultation, three more calls come in. Case status questions, consultation requests, medical bill inquiries—you can't be everywhere at once. Potential clients get frustrated waiting, and you lose cases.
You clear your schedule, prep the case file, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost case.
One AI workforce that handles every touchpoint—from first call to signed retainer
Injured clients visit your website at any hour. Frontdesk Chat answers instantly, qualifies cases, gathers accident details, and books consultations—all without human intervention.
Every call is answered instantly—case inquiries, consultation requests, medical billing questions. The AI understands context, retrieves case information, schedules follow-ups, and escalates to attorneys only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their case details, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, case inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every potential client and active case.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on case status and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide potential clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and consultation scheduling.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your personal injury law firm. Each agent handles different tasks—answering calls, scheduling consultations, handling case inquiries. They work together 24/7 to capture more injury victims and grow your practice.
Answers every call instantly—accident victims never get voicemail. Handles case inquiries, qualifies injury claims, schedules free consultations, and gathers initial accident details automatically, even at 2 AM.
Qualifies injury claims instantly, asks about accident type and injuries, determines case viability, answers questions about your practice areas and success rates. Schedules free consultations and captures detailed accident information—all through your website chat, 24/7.
Sends personalized consultation confirmations, appointment reminders, case status updates, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep potential clients engaged throughout their decision process.
Pre-fills intake forms from CRM data. Guides potential clients through accident details, injury descriptions, and insurance information. Triggers case evaluation workflows when submitted, ensuring no detail is missed.
Automatically reaches out to potential clients at the right time. Makes outbound calls to consultation no-shows, sends personalized SMS check-ins, and emails nurturing sequences about case process and outcomes. Coordinates all outbound channels to recover lost leads and keep injured parties engaged.
Handles two-way SMS conversations with potential and current clients. Sends consultation confirmations, appointment reminders, case status updates, and answers questions about your practice areas and case process via text—98% open rate.
Lets website visitors speak directly to your website about their injury case. Click, talk, get answers about practice areas, settlement amounts, case timelines, and free consultations—no typing required. Perfect for accident victims on mobile browsing while recovering.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed potential client and case data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by injury type, case status, and lead quality.
Clients don't submit requests—they just call or text. Your AI recognizes client needs (document requests, medical bill questions, case status inquiries), creates internal tasks, triages by urgency, and notifies the right attorney or paralegal automatically.
Watches every conversation and alerts you when it matters. If a potential client was upset, if a high-value injury case came in, if a consultation was scheduled, if medical bills were mentioned—you know instantly.
Follow one client from accident to settlement—see how every system works together
Alex calls at 11:47 PM after a car accident. The AI answers instantly—no voicemail, no missed call, no waiting until morning.
As Alex talks, the AI captures everything: name, phone, car accident details, injury status, accident date. Saved to CRM automatically—no intake forms, no typing, no lost information.
Alex says "Yes!" The AI checks your calendar, finds Tuesday at 2 PM, and books it. Instant confirmation—no waiting for callbacks.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake documents—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and knows what to bring. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.
Tuesday afternoon, Alex is dealing with insurance adjusters. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the late-night phone call, her car accident details, her injury status. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got home from physical therapy. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She reviews the case details with your attorney. She wants to proceed. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: retainer agreement gets queued, case intake forms are ready to send, and onboarding workflows begin. All happening automatically—you're just meeting with the client.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a case intake form from Frontdesk Forms—already filled with her name, email, and case type. The AI guides her through medical records upload and accident details right on her phone. When she submits it, you're immediately notified. The case documentation process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her case. She has a question about next steps. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
Alex reviews the retainer agreement and signs it electronically. The system automatically sends welcome emails, case timeline information, and next steps. Alex is officially your client.
Alex just got home from another doctor's appointment. She has questions: "How do I handle medical bills?" "Should I talk to the insurance adjuster?" She texts the AI. It answers instantly with all the guidance she needs—no waiting, no phone calls, no searching through emails.
Alex hasn't heard anything in two weeks. It's 7:15 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks your case management system, and provides the latest status update. Alex doesn't have to wait for business hours or leave voicemails. She just asks, and gets real information immediately.
Your firm is hosting a "Know Your Rights" seminar this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends firm announcements, event invitations, case updates, and legal news. Clients stay informed without you sending individual messages. Everything happens automatically.
Five months later, Alex's case settles successfully. She had a great experience—questions were answered instantly, she always knew her case status, and she felt supported throughout. The same AI that answered her call that night kept her informed as a client. That's the full journey: initial call to settlement to referrals.
Everything you need to know about using Frontdesk for your personal injury law firm
Yes. The AI receptionist for personal injury law answers calls 24/7, qualifies potential cases, gathers accident details, and schedules consultations—all while your team sleeps. No more missed cases at 2 AM when accident victims need you most.
The AI provides case updates automatically, answers common questions about medical bills and settlement timelines, and escalates urgent matters to your legal team. Routine inquiries are handled instantly, freeing your staff for complex client needs.
Yes. The personal injury law scheduling software automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and preventing lost cases.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed. Clients get immediate confirmation after their accident call.
After consultations, clients automatically receive retainer agreements that are pre-filled with their case information from the CRM. The AI guides them through signature requirements and document submission. When completed, you're notified immediately to begin case work.
Yes. Frontdesk integrates with most systems including Clio, MyCase, Filevine, and others. All data syncs automatically—potential clients, consultations, case intakes, and client communications flow seamlessly into your workflow.
Absolutely. The personal injury law automation system knows all your practice areas—car accidents, slip and fall, medical malpractice, workplace injuries. It can route calls based on case type, handle multi-office inquiries, and manage attorney availability across locations.
The AI handles urgent client questions 24/7, provides guidance on immediate medical bill concerns, and verifies client identity before discussing case details. For true emergencies or statute of limitations issues, it immediately escalates to your on-call attorney.
Pricing is based on your firm size and call volume. Most personal injury law firms see ROI within the first month from reduced no-shows and increased case sign-ups. One captured case typically pays for months of service. Contact us for a custom quote.
Stop missing consultations at 2 AM. Start signing clients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."