Every missed call is a lost policyholder. Every delayed response means customers choose competitors. Frontdesk AI answers calls 24/7, explains coverage options, processes claims questions, and enrolls new clients—all while your team sleeps.
Pet Insurance
Incoming Call...
Pet Parent
"Hi, I just adopted a puppy. What coverage options do you have for a young dog?"
AI Receptionist
"Congratulations! We have our Comprehensive Plan perfect for puppies—covers accidents, illness, and wellness. Can I email you a quote?"
✓ Quote Sent • Enrollment Started
Pet owners call when their furry friend needs coverage now. They reach voicemail at 9 PM, get frustrated during claims, and your team drowns in repetitive questions. You're losing policies every day.
A worried pet parent just adopted a puppy and searches for insurance at 10 PM. They call, get voicemail, and by morning they've already purchased a policy from a competitor with instant chat support.
"What's covered?" "How do I file a claim?" "What's my deductible?" Your agents answer the same questions 100 times a day while urgent claim reviews pile up. Pet owners wait on hold, get frustrated, and cancel policies.
Pet owners request quotes online or leave voicemails. By the time your team follows up 24 hours later, they've already enrolled with a faster competitor. You send one follow-up email that gets ignored. That's it—they're gone.
One AI workforce that handles every touchpoint—from first inquiry to active policy
Pet owners visit your website at any hour. Frontdesk Chat answers instantly, collects pet details, provides quote estimates, and schedules consultations—all without human intervention.
Every call is answered instantly—claims submissions, coverage questions, policy changes. The AI understands context, initiates claims, schedules callbacks, and escalates to human agents only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their pet and coverage needs, and books a new time—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, claim submission—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and policyholder.
Orchestrate the entire pet owner journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart enrollment applications that pre-fill from CRM data and guide pet owners through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your pet insurance agency. Each agent handles different tasks—answering calls, qualifying leads, processing claims inquiries. They work together 24/7 to help more pet owners protect their furry family members.
Answers every call instantly—no voicemail, no missed inquiries. Handles policy questions, explains coverage options, and schedules consultations with agents automatically.
Qualifies pet owners looking for coverage, explains plan options and pricing, answers questions about deductibles and coverage limits instantly. Books agent consultations and captures pet information—all through your website chat, 24/7.
Sends personalized consultation confirmations, policy renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep pet owners engaged and informed.
Pre-fills policy applications from CRM data. Guides pet owners through pet health history and coverage preferences. Triggers automation workflows when submitted.
Automatically reaches out to pet owners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about policy renewals, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep policyholders engaged.
Handles two-way SMS conversations with pet owners and leads. Sends consultation confirmations, policy renewal reminders, and answers questions about coverage and claims via text—98% open rate.
Lets website visitors speak directly to your website about pet insurance plans. Click, talk, get answers about pricing, coverage options, and deductibles—no typing required. Perfect for mobile users researching pet insurance.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed pet owner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by pet information, policy type, and lead status.
Pet owners don't submit tickets—they just call or text. Your AI recognizes support requests (claim questions, policy changes, coverage inquiries), creates tickets, triages by urgency, and notifies the right agent automatically.
Watches every conversation and alerts you when it matters. If a pet owner was frustrated, if a claim question was raised, if a consultation was booked—you know instantly.
Follow one pet owner from first call to policy renewal—see how every system works together
Alex calls at 2 AM. Her dog Max just swallowed something he shouldn't have. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Max's breed and age, Standard Plan interest, emergency coverage need. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, Max's breed and emergency situation, her Standard Plan interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the Standard Plan coverage. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the enrollment application is ready to send, and qualification workflows begin. All happening automatically—you're just explaining the coverage.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and Max's details. The AI guides her through veterinary records and medical history right on her phone. When she submits it, you're immediately notified. The approval process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the coverage. She has a question about wellness benefits. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes the enrollment. The system automatically sends welcome emails, policy documents, and vet claim instructions. Max is officially covered.
Max just had his annual checkup. Alex has questions: "How do I file a claim?" "What's covered under wellness?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Max ate something bad and needs an emergency vet visit. It's 8:30 PM on a Sunday. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, understands the urgency, confirms coverage, and guides her through the claims process. Alex doesn't have to wait for business hours or fill out forms. She just describes the situation, and it's handled.
Max's annual wellness checkup is coming up. Alex gets notified automatically—email, text, or both, your choice. The system sends policy updates, wellness reminders, claims status updates, and coverage news. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—claims were processed quickly, questions were answered instantly, and she felt supported. The same AI that helped her find the right coverage kept her happy as a policyholder. That's the full journey: prospect to policyholder to renewal.
Everything you need to know about using Frontdesk for your pet insurance company
Yes. The AI answers calls 24/7, explains coverage options, quotes premiums, and helps pet owners start applications—all while your team sleeps. No more missed opportunities at 2 AM when someone's pet needs emergency care.
The AI guides policyholders through claim submissions automatically, collects all necessary details (pet information, vet visit details, receipts), and routes them to your claims team. Urgent claims can be escalated immediately for faster processing.
Yes. The system automatically sends follow-up emails and texts to incomplete applications. When pet owners abandon enrollment, it immediately calls to answer questions and complete the process—recovering up to 40% of lost enrollments.
Yes. The AI collects pet details (breed, age, health history) and provides instant premium quotes based on coverage levels. It explains deductibles, reimbursement rates, and annual limits—no back-and-forth needed.
After quoting, pet owners automatically receive an enrollment link that's pre-filled with their pet's info from the CRM. The AI guides them through coverage selection and payment setup. When submitted, you're notified immediately and coverage begins.
Yes. Frontdesk integrates with most pet insurance platforms including Pawlicy Advisor, Trupanion systems, and custom CRMs. All data syncs automatically—leads, quotes, enrollments, and claims.
Absolutely. The AI knows all your plan options, coverage limits, exclusions, and pricing tiers. It can explain accident-only vs. comprehensive coverage, wellness add-ons, and breed-specific considerations across all your product lines.
The AI handles urgent claim questions 24/7, verifies policy coverage for emergency procedures, and explains reimbursement processes. For complex cases requiring immediate approval, it escalates to your claims team instantly.
Pricing is based on your call volume and number of policies. Most pet insurance companies see ROI within the first month from increased enrollments and reduced customer service overhead. Contact us for a custom quote.
Stop missing policy inquiries at 2 AM. Start enrolling pet owners while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."