Pickleball Clubs AI Receptionist | Automated Court Booking & Member Management | Frontdesk

FILL YOUR
OPEN COURTS
WHILE YOU SLEEP

Every empty court costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books court time, handles membership inquiries, and converts players—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Pickleball Clubs

Incoming Call...

Player

"Hi, I'm looking to book Court 3 for doubles. Is it available tomorrow at 10 AM?"

AI Receptionist

"Yes! Court 3 is available tomorrow at 10 AM. That's $40 for 90 minutes. Shall I reserve it for you?"

✓ Court Booked • Tomorrow 10 AM

The Problem

PICKLEBALL CLUBS
LOSE MEMBERS DAILY

You're losing members every day your courts sit empty. Players call after hours, no-shows waste prime court time, and your front desk can't keep up. There's a better way.

You Miss Calls When Players Want to Book

Someone sees your club at 9 PM, calls to book court time, and gets voicemail. By the time you check messages in the morning, they've already booked with the club down the street that answered.

The Cost
$3,200/month
Lost in unrealized bookings

Your Staff Is Overwhelmed at the Desk

While you're helping a member on the court, three more calls come in. Court reservations, membership inquiries, clinic sign-ups—you can't be everywhere at once. Players get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per club facility

Reservations No-Show and Courts Sit Empty

You block off prime court time, prep the space, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted court time and lost revenue.

The Cost
25% no-show
Rate for reservations
$38,400
Lost annually in unrealized bookings
45%
Of inquiries happen after hours
72 hrs
Window to convert interested players

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed membership

24/7 Membership Chat

Prospective members visit your pickleball club website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available court times and membership options, and books trial sessions—all without human intervention.

  • Automatically extracts skill level, availability, and membership preferences
  • Checks real-time court availability across all facilities
  • Books trial sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm interested in joining. What membership options do you have?"
AI
"We have unlimited play memberships at $129/month with access to all courts. Would you like to schedule a free trial session?"
"Yes! This Saturday works."
Trial Session Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "The net on Court 3 is damaged and needs repair..."
AI: "I'll create a maintenance ticket right away. Which court did you say?"
✓ Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—facility questions, court bookings, membership inquiries, equipment issues. The AI understands context, creates tickets, schedules sessions, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates facility maintenance tickets automatically
  • Recognizes members from CRM and references past interactions

Smart Outbound Follow-ups

When trial sessions no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their skill level and preferences, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the trial session on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Trial Session Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Membership Preference
Unlimited Play • $129/month
Skill Level
Intermediate (3.5)
Source
Web Chat • 2:14 AM
Status
Trial Session Scheduled

Unified CRM

Every interaction—chat, call, trial session, facility request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and current member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership signup
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire member journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-trial email sequence
Reminder SMS scheduled
Post-trial follow-up ready
Membership form queued
AI Email Agent
Coming Soon
Pre-Trial Email
"Hi Sarah! Your trial session is confirmed. Here's what to expect and bring..."
Reminder Email
"Just a friendly reminder about your trial session tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-trial confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on member behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and orientation workflows.

  • Pre-filled with CRM data (name, email, membership preference)
  • AI-guided completion for emergency contact and waiver information
  • Automatically triggers outbound workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Membership Type (from CRM)
AI-Guided Fields
→ Emergency Contact
→ Liability Waiver
What Happens Next
You're notified immediately and member onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PICKLEBALL CLUB AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your pickleball facility. Each agent handles different tasks—answering calls, booking court reservations, handling member requests. They work together 24/7 to fill your courts faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles membership inquiries, books court reservations, and creates facility requests automatically.

Phone Calls Court Booking Facility Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies membership leads, shows available court times and membership packages, answers questions about lessons and clinics instantly. Books facility visits and captures contact info—all through your website chat, 24/7.

Lead Qualifying Court Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized court reservation confirmations, tournament reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Membership Teammate

Membership Assistant
Membership Forms

Pre-fills membership applications from CRM data. Guides players through skill level assessment and package selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to players at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep members engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with club members and prospective players. Sends court reservation confirmations, tournament reminders, and answers questions about available court times via text—98% open rate.

Court Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available courts. Click, talk, get answers about court times, membership packages, and lesson schedules—no typing required. Perfect for mobile users checking availability.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed member and player data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by membership type, court reservation, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Members don't submit tickets—they just call or text. Your AI recognizes facility issues (net needs repair, court surface problem, etc.), creates tickets, triages by urgency, and notifies the right facility staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a member was frustrated, if a facility issue was reported, if a court reservation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one player from phone call to membership signup—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in joining your pickleball club. What membership options do you have?"
AI: "Great! We have unlimited court time memberships starting at $149/month. Would you like to schedule a facility tour?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Interest
Unlimited Membership
Budget
$149/mo
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, unlimited membership interest, $149 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Facility Tour
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your facility tour is confirmed for Saturday, March 9 at 11:00 AM. We're excited to show you our courts..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your facility tour tomorrow! We're excited to show you everything our club has to offer..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Facility Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her unlimited membership interest, her $149 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the facility tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE CLUB

Alex shows up for the rescheduled tour. She loves the facility. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the membership application form is ready to send, and onboarding workflows begin. All happening automatically—you're just showing the facility.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
Facility Tour
Alex Chen
Post-tour sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership she's interested in. The AI guides her through emergency contact and payment information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about the guest pass policy..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex's at work, thinking about joining the club. She has a question about the guest pass policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX BECOMES
A MEMBER

With all her questions answered, Alex signs up for the unlimited membership. The system automatically sends welcome emails, court reservation instructions, and facility access details. Alex's officially a member.

MEMBERSHIP ACTIVE
Unlimited Access • $149/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started playing. She has questions: "What are peak court times?" "How do I sign up for lessons?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What are the peak court times?"
AI
"Hi Alex! Peak times are weekdays 5-8 PM and weekends 8-11 AM. Courts are typically more available..."
Alex
"How do I sign up for lessons?"
AI
"You can book private or group lessons through our portal [link]. We have certified instructors available Tuesday-Sunday. Welcome to the club!"
15
April 15, 2024 • 8:30 PM

THE NET
NEEDS REPAIR

Alex notices a net issue on Court 3. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a maintenance ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Court 3 Net Repair
Scheduled: Monday, 9:00 AM
17
May 5, 2024

TOURNAMENT
THIS SAT

There's a club tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends club announcements, tournament reminders, court closure updates, and member news. Members stay informed without you sending individual messages. Everything happens automatically.

Club Event
Sent to All Members
EVENT
Spring Doubles Tournament
Saturday, May 10 • 9:00 AM • All Courts
ANNOUNCEMENT
New Pro Shop Hours
Now open Monday-Saturday 7 AM - 8 PM!
REMINDER
Court Reservations
Reserve your spot for weekend play early!
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
Unlimited Access • $149/month
✓ Renewed for 12 months
Same membership, same great service
Why she renewed
"Great facilities, always got quick answers to questions, loved the tournaments and events"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—facility issues were always handled quickly, questions were answered instantly, and she loved the community. The same AI that helped her find the club kept her engaged as a member. That's the full journey: prospect to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your pickleball facility

Can it handle after-hours membership calls? +

Yes. The AI answers calls 24/7, qualifies potential members, checks court availability, and books facility tours—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle court reservation requests? +

The AI books court reservations automatically, collects all details (preferred time, court type, number of players, league vs. open play), and routes them to your system. Prime time requests can be prioritized immediately.

Does it reduce lesson and clinic no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before lessons and clinics. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions.

Can it book lessons directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books lessons, clinics, and court time instantly—no back-and-forth emails needed.

How does the membership registration work? +

After facility tours, prospective members automatically receive a membership registration that's pre-filled with their info from the CRM. The AI guides them through membership tier selection and payment processing. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including CourtReserve, PlayYourCourt, ClubSpark, and others. All data syncs automatically—member inquiries, court reservations, lesson bookings, and tournament registrations.

Can it handle multiple facilities or locations? +

Absolutely. The AI knows all your facilities, court availability, membership pricing, and amenities. It can route calls based on location, handle multi-facility inquiries, and manage multiple clubs simultaneously.

What about tournament registrations and league sign-ups? +

The AI handles tournament and league registrations 24/7, verifies skill levels, collects partner information, and processes entry fees. For time-sensitive registrations, it immediately escalates to your tournament director.

How much does it cost? +

Pricing is based on your facility size and call volume. Most clubs see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing court bookings at 2 AM. Start confirming memberships while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."