Pilates Studios AI Receptionist | Automated Scheduling & Client Management | Frontdesk

FILL YOUR
PILATES CLASSES
WHILE YOU SLEEP

Every empty spot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books classes, handles membership inquiries, and converts leads—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Pilates Studios

Incoming Call...

New Client

"Hi, I'm interested in Reformer classes. Do you have any spots available tomorrow morning?"

AI Receptionist

"Yes! We have spots in our 9 AM Reformer Flow class. I can book you in right now. Would you like to reserve that spot?"

✓ Class Booked • 9 AM Reformer

The Problem

PILATES STUDIOS
LOSE CLIENTS EVERY DAY

You're losing clients every day your spots sit empty. Prospects call after hours, no-shows waste your time, and you can't keep up with bookings. There's a better way.

You Miss Calls When It Matters Most

Someone finds your studio at 9 PM, calls to book a trial class, and gets voicemail. By the time you check messages in the morning, they've already signed up with the studio down the street who answered.

The Cost
$1,800/client
Average lifetime value lost

You're Drowning in Calls and Messages

While you're teaching a class, five calls come in. Trial class bookings, package questions, schedule changes—you can't be everywhere at once. Prospective clients get frustrated waiting, and you lose sign-ups.

The Cost
40+ calls/day
Per studio location

Trial Classes No-Show and You Lose Them Forever

You hold a spot in class, prep the reformer, and wait. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no conversion, just wasted time and another empty spot.

The Cost
35% no-show
Rate for trial classes
$54,000
Lost annually in missed calls
45%
Of inquiries happen after business hours
24 hours
To lose a prospect to a competitor

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed membership

24/7 Booking Chat

Potential clients visit your studio website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available class times, and books intro sessions—all without human intervention.

  • Automatically extracts experience level, schedule preferences, and fitness goals
  • Checks real-time class availability across your schedule
  • Books intro sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm interested in trying a reformer class. What times do you have?"
AI
"We have a Beginner Reformer class available Saturday at 10 AM. Would you like to book an intro session?"
"Yes! This Saturday works."
Intro Session Booked ✓
Saturday, March 9 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my Thursday reformer class..."
AI: "I can help with that. What day works better for you?"
✓ Class Rescheduled

AI Phone Receptionist

Every call is answered instantly—class bookings, schedule changes, membership questions. The AI understands context, reschedules classes, handles cancellations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books and reschedules classes automatically
  • Recognizes clients from CRM and references their class history

Smart Outbound Follow-ups

When intro sessions no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their fitness goals, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the intro reformer class on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Session Rescheduled
Saturday, March 16 • 10:00 AM
Frontdesk CRM
Name
Sarah Chen
Class Interest
Beginner Reformer • Saturdays
Fitness Goals
Core strength, flexibility
Source
Web Chat • 2:14 AM
Status
Intro Scheduled

Unified CRM

Every interaction—chat, call, class booking, membership inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership signup
  • Syncs with calendar, class bookings, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, class reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-class email sequence
Reminder SMS scheduled
Post-class follow-up ready
Membership offer queued
AI Email Agent
Coming Soon
Pre-Class Email
"Hi Sarah! Your intro reformer class is confirmed. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about your class tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-class confirmations, reminders, follow-ups, and membership sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and membership workflows.

  • Pre-filled with CRM data (name, email, class preference)
  • AI-guided completion for health history and fitness goals
  • Automatically triggers outbound workflows on submission
AI Form
Client Intake
Pre-filled Fields
✓ Name, Email, Class (from CRM)
AI-Guided Fields
→ Health History
→ Fitness Goals & Experience
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PILATES STUDIOS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your studio. Each agent handles different tasks—answering calls, booking classes, handling client requests. They work together 24/7 to keep your schedule full and clients engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed class bookings. Handles inquiries about class schedules, books sessions, and answers questions about pricing, packages, and instructor availability automatically.

Phone Calls Class Booking Scheduling
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies new client leads, shows available class times and membership pricing, answers questions about reformer availability, instructor specialties, and intro package options instantly. Books trial classes and captures contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized class confirmations, session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send wellness tips, package renewal reminders, and re-engagement campaigns at the right time to keep clients coming back.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Intake Form Assistant
New Client Intake

Pre-fills new client intake forms from CRM data. Guides prospects through health history, injury disclosure, and fitness goal assessment. Triggers automation workflows when submitted for instructor review and first session preparation.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups for trial class sign-ups, and emails nurturing sequences about membership packages. Coordinates all outbound channels to recover missed opportunities and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with potential and current clients. Sends class confirmations, session reminders, and answers questions about instructor availability, reformer spots, and package options via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about class schedules and instructor availability. Click, talk, get answers about pricing, membership packages, and intro class options—no typing required. Perfect for mobile users browsing your studio on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and prospect data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, class booking, and membership status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Clients don't submit service requests—they just call or text. Your AI recognizes equipment issues (reformer strap broken, temperature control problem, etc.), creates support requests, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect expressed interest in private sessions, if equipment was reported broken, if a class was booked for a new client—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to signed membership—see how every system works together

Scroll to begin ↓
01
7:45 PM

THE PHONE RINGS
AFTER HOURS

Alex calls at 7:45 PM, just finished work. The AI receptionist for Pilates Studios answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thank you for calling CoreStrength Pilates. How can I help you today?"
Alex: "Hi, I'm new to Pilates and looking to start classes. Do you have beginner sessions available?"
AI: "Absolutely! We have beginner reformer classes Tuesday and Thursday at 6 PM, and mat classes Monday, Wednesday, Friday at 7 AM. Would you like to schedule a free intro session?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 234-5678
Interest
Beginner Classes
Availability
Evenings & Weekends
Experience
Complete Beginner
Source
Phone • 7:45 PM
Saved to CRM automatically
02
7:46 PM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, beginner interest, evening availability, complete beginner status. Saved to CRM automatically—no forms, no typing. This Pilates Studios automation works seamlessly.

03
7:49 PM

THU AT 6 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 6 PM, and books the intro session. Instant confirmation—no waiting with our Pilates Studios scheduling software.

MARCH 2024
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Intro Session
Alex Martinez • Thursday, March 7 • 6:00 PM
Automation Sequence
1
Intro Session Booked
Trigger detected in CRM
2
Confirmation Email Sent
Session details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-session email ready to send
04
7:50 PM

THE SYSTEM
WAKES UP

The moment the intro session is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically with Pilates Studios client management.

Inbox
2 New
Session Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your intro session is confirmed for Thursday, March 7 at 6:00 PM. What to bring and what to expect..."
Session Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your intro session tomorrow! We're excited to introduce you to Pilates..."
05
7:51 PM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels prepared, and relaxes. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 6:15 PM

SHE FORGOT
TO SHOW UP

Thursday evening, Alex is stuck in a meeting. She completely forgot about the intro session. You're at the studio, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 7 • 6:00 PM
AM
Alex Martinez
Intro Session
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + profile data ready
07
Thursday, 6:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 PM phone call, her beginner interest, her evening availability. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Saturday, 11:30 AM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—enjoying her Saturday morning. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Thursday. Would you like to reschedule your intro session?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the intro session on Thursday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday instead?"
Session Rescheduled
Tuesday, March 12 • 6:00 PM
09
Tuesday, 7:15 PM

SHE LOVES
THE SESSION

Alex shows up for the rescheduled intro session. She loves the experience and wants to join. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up emails get queued, the membership application is ready to send, and onboarding workflows begin. All happening automatically—you're just teaching the class.

SESSION COMPLETE
Tuesday, March 12 • 6:00 PM
Intro Session
Alex Martinez
Post-session sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Tuesday, 7:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the intro session. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership she discussed. The AI guides her through emergency contact and health screening right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Session completed • Membership submitted
AI
"I remember your intro session! How can I help?"
Alex
"Quick question about class packages..."
12
Wednesday, 2:15 PM

SHE HAS
A QUESTION

Alex is at work, thinking about her membership. She has a question about class packages. She calls. The AI answers instantly, recognizes her from your CRM, remembers her intro session and membership application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
HER MEMBERSHIP

With all her questions answered, Alex signs up for the unlimited monthly membership. The system automatically sends welcome emails, class booking instructions, and studio policies. Alex officially becomes a member.

MEMBERSHIP SIGNED
Unlimited Monthly • $179/month
14
March 18, 2024 • 8:45 AM

SHE TEXTS
BEFORE CLASS

Alex is heading to her first full class. She has questions: "What should I bring?" "Is there a locker room?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What should I bring to class?"
AI
"Hi Alex! Just bring water and grip socks. We provide mats, towels, and all equipment. Locker room is to the right when you enter!"
Alex
"Perfect! Can I book classes through the app?"
AI
"Yes! Download the CoreStrength app or use our member portal. You can book, cancel, and see your schedule anytime."
15
March 25, 2024 • 7:15 PM

QUESTION ABOUT
MODIFICATIONS

Alex has been coming to classes but tweaked her knee. It's 7:15 PM on a Monday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, notes it in her profile, and confirms she can still attend with modifications. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
PROFILE UPDATED
Knee Modification Noted
Instructors notified for upcoming classes
17
April 12, 2024

WORKSHOP THIS
WEEKEND

There's a special workshop this weekend. Alex gets notified automatically—email, text, or both, your choice. The system sends studio announcements, event invitations, schedule changes, and community news. Members stay informed without you sending individual messages. Everything happens automatically.

Studio Event
Sent to All Members
WORKSHOP
Advanced Reformer Workshop
Saturday, April 15 • 10:00 AM • Limited Spots
ANNOUNCEMENT
New Class Added
6 AM Mat Class now available Mondays!
REMINDER
Spring Challenge
Join our 30-day challenge starting next week!
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Martinez
Unlimited Monthly • $179/month
✓ Renewed for 12 months
Same membership, same rate
Why she renewed
"Amazing classes, always got quick answers to questions, loved the workshops and community vibe"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—questions were always answered instantly, modifications were noted, and she felt part of the community. The same AI that helped her book her first class kept her engaged as a member. That's the full journey: prospect to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your Pilates studio

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books class reservations, checks schedule availability, and answers questions about your Pilates programs—all while you focus on teaching. No more missed bookings at 10 PM.

How does it handle class cancellations and rescheduling? +

The AI processes cancellation requests automatically, collects all details (client name, class time, reason), and reschedules clients into available slots. Last-minute cancellations are immediately offered to waitlist clients.

Does it reduce class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before classes. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and filling your classes.

Can it book intro sessions directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books intro sessions instantly—no back-and-forth emails needed.

How does the membership sign-up work? +

After intro sessions, clients automatically receive membership information that's personalized with their class preferences from the CRM. The AI guides them through package options and payment setup. When they enroll, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most Pilates studio management systems including Mindbody, Pike13, Momence, Vagaro, and others. All data syncs automatically—clients, bookings, memberships, and class schedules.

Can it handle multiple studio locations? +

Absolutely. The AI knows all your studio locations, class schedules, instructor availability, and membership options. It can route calls based on location, handle multi-studio inquiries, and manage bookings across all your facilities simultaneously.

What about waitlists and last-minute openings? +

The AI manages waitlists automatically and immediately notifies waitlisted clients when spots open up. When last-minute cancellations happen, it fills those slots within minutes—maximizing your class capacity and revenue.

How much does it cost? +

Pricing is based on your studio size and call volume. Most Pilates studios see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing class bookings at 2 AM. Start filling sessions while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."