Every empty seat costs money. Every missed call is a lost visitor. Frontdesk AI answers calls 24/7, books tickets, schedules group tours, and handles visitor questions—all while your team sleeps.
Planetarium
Incoming Call...
Visitor
"Hi, do you have tickets for tonight's laser show? I need 4 tickets."
AI Receptionist
"Yes! We have seats available for the 7 PM Cosmic Odyssey show. That's $60 total for 4 tickets. Would you like to reserve them?"
✓ 4 Tickets Reserved • 7 PM Show
You're losing school groups and families every day because calls go unanswered. Visitors call during shows, group bookings get missed, and your staff can't keep up with scheduling while running programs.
A teacher calls at 7 PM to book a field trip for 150 students, but gets voicemail. By morning, they've already booked with the science museum down the street who answered immediately.
While your planetarian is presenting a star show, the phone rings non-stop. Birthday party inquiries, school group questions, membership renewals—she can't answer calls and run programs simultaneously. Families get frustrated and book elsewhere.
A scout troop reserves 25 seats for the evening show. You hold the capacity, turn away other families. They never show up. You send one reminder email that gets ignored. That's it—empty seats, lost revenue, and other visitors turned away for nothing.
One AI workforce that handles every touchpoint—from first inquiry to booked show
Visitors explore your planetarium website at any hour. Frontdesk Chat answers instantly, provides show times, explains ticket options, and books reservations—all without human intervention.
Every call is answered instantly—ticket questions, group bookings, show times, technical issues. The AI understands context, creates support tickets, schedules school visits, and escalates to humans only when needed.
When school groups cancel or visitors miss reservations, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their show preferences, and books a new time—all while updating your CRM and calendar.
Every interaction—chat, call, reservation, support request—automatically creates and updates visitor profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and group booking.
Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and engagement sequences based on behavior and interests.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and membership nurturing sequences—all orchestrated by Marketing Automation.
Smart group booking forms that pre-fill from CRM data and guide visitors through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and coordination workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your planetarium. Each agent handles different tasks—answering calls, booking shows, handling visitor inquiries. They work together 24/7 to fill your seats faster.
Answers every call instantly—no voicemail, no missed bookings. Handles show inquiries, books planetarium visits and educational programs, and manages group reservation requests automatically.
Qualifies visitor inquiries, shows available showtimes and ticket pricing, answers questions about exhibits and special presentations instantly. Books planetarium shows and captures contact info—all through your website chat, 24/7.
Sends personalized show confirmations, astronomy night reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep visitors engaged and coming back for special events.
Pre-fills group booking forms from CRM data. Guides schools and organizations through field trip registration and educational program details. Triggers automation workflows when submitted for special events.
Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about upcoming astronomy nights, and emails nurturing sequences for membership drives. Coordinates all outbound channels to recover lost bookings and keep guests engaged with your exhibits.
Handles two-way SMS conversations with planetarium visitors and school groups. Sends show confirmations, special event reminders, and answers questions about exhibit hours and telescope viewing nights via text—98% open rate.
Lets website visitors speak directly to your website about upcoming shows and exhibits. Click, talk, get answers about showtimes, ticket pricing, and special astronomy events—no typing required. Perfect for mobile users browsing your planetarium schedule.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and group booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by show type, group size, and booking status.
Visitors don't submit service requests—they just call or text. Your AI recognizes facility issues (projector malfunction, climate control problems, etc.), creates service requests, triages by urgency, and notifies the right operations staff automatically.
Watches every conversation and alerts you when it matters. If a visitor had a disappointing experience, if an equipment issue was reported, if a large school group booking was made—you know instantly.
Follow one visitor from late-night call to annual membership—see how every system works together
Alex calls at 2 AM looking for show times. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, family show preference, party of 4, Saturday March 15th visit. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your show schedule, finds Saturday at 2 PM, and reserves 4 tickets. Instant confirmation—no waiting.
The moment tickets are reserved, the system springs into action. Confirmation emails, reminder texts, parking info, and feedback forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email with parking details is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is at the grocery store. She completely forgot about the show. You're at your desk, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her family show interest, her party of 4. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks next Saturday's 4 PM show, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up with her family for the rescheduled show. They love it. You mark their visit complete in your CRM. The moment you click "Complete," the system springs into action: post-visit feedback surveys get queued, membership offers are ready to send, and follow-up workflows begin. All happening automatically—you're just focused on providing a great experience.
Alex just finished the show. She's walking to her car when her phone buzzes. It's a membership offer from Frontdesk Forms—already filled with her name, email, and family details. The AI guides her through selecting a membership tier and payment right on her phone. When she submits it, you're immediately notified. The membership activation begins automatically—all without you lifting a finger.
Alex is at work, thinking about her membership. She has a question about parking passes. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership purchase, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes her family annual membership. The system automatically sends welcome emails, member benefits guide, and upcoming event calendars. Alex's family is officially part of your community.
Alex just got home. She has questions: "What shows are coming next month?" "Can we bring snacks?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex wants to book a birthday party for her daughter. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her needs, checks party room availability, and schedules it for the perfect date. Alex doesn't have to wait for business hours or fill out forms. She just describes what she wants, and it's handled.
There's a special stargazing event tonight. Alex gets notified automatically—email, text, or both, your choice. The system sends member announcements, event reminders, new show alerts, and special offers. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—questions were answered instantly, events were fantastic, and she felt valued as a member. The same AI that helped her find the perfect show kept her family engaged all year. That's the full journey: visitor to member to renewal.
Everything you need to know about using Frontdesk for your planetarium
Yes. The AI answers calls 24/7, provides show times, checks seat availability, and books tickets—all while your team sleeps. No more missed ticket sales at 2 AM.
The AI manages special event requests automatically, collects all details (group size, preferred date, educational level), and routes them to your education team. Private shows and school field trips can be scheduled immediately.
Yes. The system automatically sends confirmation emails and reminder texts before scheduled visits. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed group bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time show availability and books educational programs instantly—no back-and-forth emails needed.
After visits, interested guests automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through membership tier selection and payment options. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most ticketing systems including Tessitura, PatronManager, Acme Ticketing, and others. All data syncs automatically—visitors, group bookings, memberships, and technical support tickets.
Absolutely. The AI knows all your show schedules, exhibit information, pricing, and special features. It can answer questions about current astronomy displays, handle multi-show inquiries, and manage different program types simultaneously.
The AI handles technical support requests 24/7, documents projector issues or exhibit malfunctions, and can coordinate with on-site technicians. For true emergencies affecting visitor safety, it immediately escalates to your on-call team.
Pricing is based on your visitor volume and call volume. Most planetariums see ROI within the first month from reduced no-shows and increased ticket sales. Contact us for a custom quote.
Stop missing show bookings at 2 AM. Start filling seats while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."