Every missed call is a lost patient. Every voicemail is revenue walking out the door. Frontdesk AI answers calls 24/7, books consultations, handles post-op questions, and converts inquiries—all while you focus on procedures.
For Plastic Surgery Practices
Incoming Call...
Patient Inquiry
"Hi, I'm interested in a rhinoplasty consultation. What's your availability?"
AI Receptionist
"Dr. Anderson has availability Thursday at 2 PM or Friday at 10 AM. Which time works better for your consultation?"
✓ Consultation Booked • Thu 2 PM
You're losing high-value consultations every day your phones go unanswered. Patients call after hours, no-shows waste your surgical schedule, and your front desk can't keep up with demand.
A patient researches rhinoplasty at 9 PM, calls your practice, and gets voicemail. By morning, they've already booked a consultation with a competitor who answered immediately.
While your receptionist handles post-op questions, three consultation requests come in. Procedure pricing calls, follow-up scheduling, insurance verification—your team can't keep up. Patients get frustrated waiting, and you lose bookings.
You block surgical consultation time, prep the patient file, and wait. They don't show. One reminder call that goes to voicemail. That's it—they're gone. No second chance, no recovery, just wasted appointment slots and lost revenue.
One AI workforce that handles every touchpoint—from first inquiry to post-op follow-up
Patients visit your website at any hour researching procedures. Frontdesk Chat answers instantly, qualifies leads, discusses procedure options, and books consultations—all without human intervention.
Every call is answered instantly—appointment requests, procedure inquiries, post-op questions. The AI understands context, schedules appointments, answers FAQs, and escalates to humans only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their procedure interests, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, post-op follow-up—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient's journey.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate pre-consultation materials, appointment reminders, and post-op care sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, appointment reminders, post-op care instructions, and nurturing sequences—all orchestrated by Marketing Automation.
Smart patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for procedure scheduling and pre-op preparation.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your plastic surgery practice. Each agent handles different tasks—answering calls, booking consultations, handling patient inquiries. They work together 24/7 to convert more leads and fill your calendar faster.
Answers every call instantly—no voicemail, no missed consultations. Handles procedure inquiries, books consultation appointments, and creates patient support requests automatically.
Qualifies patient leads, shows procedure options and pricing, answers questions about recovery time and financing instantly. Books consultation appointments and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, pre-procedure instructions, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep patient leads engaged.
Pre-fills patient intake forms from CRM data. Guides patients through medical history and consent documentation. Triggers automation workflows when submitted.
Automatically reaches out to patient leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost consultations and keep patient leads engaged.
Handles two-way SMS conversations with patient leads and current patients. Sends consultation confirmations, pre-procedure reminders, and answers questions about recovery and aftercare via text—98% open rate.
Lets website visitors speak directly to your website about procedure options. Click, talk, get answers about pricing, recovery time, and financing options—no typing required. Perfect for mobile users browsing procedures.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed patient lead and patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by procedure type, consultation status, and lead stage.
Patients don't submit requests—they just call or text. Your AI recognizes support needs (billing questions, prescription refills, post-op concerns, etc.), creates support requests, triages by urgency, and notifies the right staff member automatically.
Watches every conversation and alerts you when it matters. If a patient lead expressed concerns, if a post-op complication was reported, if a consultation was booked—you know instantly.
Follow one patient from first call to post-op care—see how every system works together
Alex calls at 2 AM about a rhinoplasty consultation. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, rhinoplasty interest, $8,000-$12,000 budget range, and preferred timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the consultation. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and pre-consultation forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her rhinoplasty interest, her $8,000-$12,000 budget range. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the treatment plan Dr. Martinez proposes. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, financing options are ready to send, and scheduling workflows begin. All happening automatically—you're just focusing on patient care.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a patient intake form from Frontdesk Forms—already filled with her name, email, and the procedure she just discussed. The AI guides her through medical history and current medications right on her phone. When she submits it, you're immediately notified. The pre-op preparation process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the procedure. She has a question about financing options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With financing approved, Alex books her rhinoplasty. The system automatically sends pre-op instructions, post-op care guides, and appointment reminders. Alex's officially scheduled.
Alex's surgery is coming up. She has questions: "What can I eat before surgery?" "How long is recovery?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is two weeks post-op. It's 8:30 PM on a Sunday and she notices slight swelling. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, provides reassurance based on normal recovery timelines, and offers to schedule a follow-up if needed. Alex doesn't have to wait for business hours or feel anxious. She just describes the situation, and it's handled.
Your practice is running a summer promotion on dermal fillers. Alex gets notified automatically—email, text, or both, your choice. The system sends practice announcements, special offers, appointment reminders, and skincare tips. Patients stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex books a consultation for lip fillers. She had an incredible experience—her questions were always answered instantly, she felt supported throughout recovery, and she loved her results. The same AI that helped her book her first consultation kept her happy as a patient. She's even referred two friends. That's the full journey: prospect to patient to loyal advocate.
Everything you need to know about using Frontdesk for your plastic surgery practice
Yes. The AI answers calls 24/7, qualifies potential patients, discusses procedures they're interested in, and books consultations—all while your team sleeps. No more missed opportunities at 2 AM.
The AI provides pre-operative instructions, answers common post-operative care questions, and collects details about patient concerns (procedure type, symptoms, urgency), and routes them to your clinical team. Urgent medical concerns can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations are booked, patients automatically receive intake forms that are pre-filled with their info from the CRM. The AI guides them through medical history and insurance verification. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including practice management software, EMR/EHR platforms, and billing systems. All data syncs automatically—patient inquiries, consultations, intake forms, and follow-up requests.
Absolutely. The AI knows all your procedures, surgeon availability, pricing ranges, and specialties. It can route calls based on procedure type, handle multi-specialty inquiries, and manage multiple providers simultaneously.
The AI handles post-operative concerns 24/7, verifies patient identity, and collects symptom information. For true medical emergencies, it immediately escalates to your on-call surgeon or directs patients to emergency services.
Pricing is based on your practice size and call volume. Most practices see ROI within the first month from reduced no-shows and increased consultation bookings. Contact us for a custom quote.
Stop missing consultations at 2 AM. Start booking procedures while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."