Pool Service & Maintenance AI Receptionist | 24/7 Automated Scheduling & Customer Calls | Frontdesk

FILL YOUR
SERVICE CALENDAR
WHILE YOU SLEEP

Every missed call is a lost customer. Every empty slot costs money. Frontdesk AI answers calls 24/7, books service appointments, handles emergency requests, and schedules cleanings—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

Pool Service & Maintenance

Incoming Call...

Customer

"Hi, my pool pump is making a loud noise. Can someone come check it today?"

AI Receptionist

"I can get a technician out to you this afternoon at 3 PM. I'll book that emergency service call for you now."

✓ Service Booked • Today 3 PM

The Problem

POOL SERVICE COMPANIES
ARE DROWNING IN CALLS

You're losing customers every day while you're in the field. Pool owners call during service hours, emergencies come in after hours, and your team can't keep up with scheduling.

You Miss Calls While Servicing Pools

A homeowner's pool pump fails at 8 PM, they call, and get voicemail. By morning, they've already booked with a competitor who answered. You can't take calls while you're knee-deep in pool chemicals.

The Cost
$800-$2,000
Lost per service contract

Your Team Is Underwater with Inquiries

While you're balancing pool chemistry, three more calls come in. Green pool emergencies, weekly service bookings, equipment repair questions—you can't be everywhere at once. Customers get frustrated waiting, and you lose business.

The Cost
40+ calls/day
Per pool service tech

Appointments No-Show and You Lose Revenue

You drive across town, load your equipment, and show up for a pool cleaning estimate. They're not home. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted fuel and lost income.

The Cost
25% no-show
Rate for new estimates
$24,000
Lost annually in missed service contracts
55%
Of service calls happen during field hours
4 hours
Average response time to new leads

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to scheduled service

24/7 Service Chat

Pool owners visit your website at any hour. Frontdesk Chat answers instantly, qualifies service needs, checks your availability, and books appointments—all without human intervention.

  • Automatically captures pool type, service frequency, and special requests
  • Checks real-time availability across your technician schedule
  • Books service appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, need weekly pool cleaning. Do you service my area?"
AI
"Yes! We service your area. Weekly maintenance is $120/month. Would you like to schedule your first visit?"
"Yes! This Friday works."
Service Booked ✓
Friday, March 9 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "My pool turned green after the storm..."
AI: "I'll schedule an emergency cleaning right away. What's your address?"
✓ Emergency Service #4920 Scheduled

AI Phone Receptionist

Every call is answered instantly—emergency cleanings, routine service inquiries, equipment questions. The AI understands context, schedules appointments, books follow-ups, and escalates to technicians only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules service appointments automatically
  • Recognizes customers from CRM and references service history

Smart Outbound Follow-ups

When customers no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their pool type and service needs, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your pool service on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday instead?"
✓ Service Rescheduled
Tuesday, March 13 • 10:00 AM
Frontdesk CRM
Name
Alex Johnson
Service Type
Weekly Maintenance • $120/month
Pool Details
In-ground, Saltwater, 20,000 gal
Source
Web Chat • 2:14 AM
Status
Service Scheduled

Unified CRM

Every interaction—chat, call, appointment, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their pool history.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to recurring service
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-service email sequence
Reminder SMS scheduled
Post-service follow-up ready
Service agreement form queued
AI Email Agent
Coming Soon
Pre-Service Email
"Hi Alex! Your weekly pool service is confirmed for Friday. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your pool service tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-service confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart service agreements that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and scheduling workflows.

  • Pre-filled with CRM data (name, email, service preference)
  • AI-guided completion for pool details and gate access information
  • Automatically triggers outbound workflows on submission
AI Form
Service Agreement
Pre-filled Fields
✓ Name, Email, Service Type (from CRM)
AI-Guided Fields
→ Pool Specifications
→ Gate Access Code
What Happens Next
You're notified immediately and service begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR POOL SERVICE & MAINTENANCE AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your pool service business. Each agent handles different tasks—answering calls, booking service appointments, handling service requests. They work together 24/7 to keep your schedule full and customers happy.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed customers. Handles service inquiries, books pool cleanings, and creates service tickets for repairs, chemicals, and equipment issues automatically.

Phone Calls Service Booking Repair Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies pool service leads, explains cleaning packages and pricing, answers questions about chemicals, equipment repair, and service schedules instantly. Books pool inspections and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Packages Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized service appointment confirmations, seasonal pool care reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send chemical treatment alerts and winterization notices at the right time to keep customers engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Service Form Teammate

Service Request Assistant
Service Requests

Pre-fills service request forms from CRM data. Guides customers through pool size, equipment details, and service preferences. Triggers automation workflows for service quotes and scheduling when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about seasonal services, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep customers engaged with your pool service business.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with pool service customers. Sends service appointment confirmations, chemical balance reminders, and answers questions about pool cleaning schedules via text—98% open rate.

Service Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about pool service needs. Click, talk, get answers about cleaning schedules, repair pricing, and chemical services—no typing required. Perfect for mobile users looking for quick pool service information.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and service data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, pool location, and service status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes pool issues (green water, broken pump, heater problems, etc.), creates service tickets, triages by urgency, and notifies the right technician automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if an equipment failure was reported, if a new service was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from first call to loyal account—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. Her pool pump is making a horrible noise. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, my pool pump is making a really loud grinding noise. I need someone to look at it."
AI: "I understand—that sounds urgent. I can schedule an emergency visit for tomorrow morning. Would 9 AM work?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Address
742 Oak Lane
Issue
Pool Pump Noise
Priority
URGENT
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, address, pool pump issue, urgent priority. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 9 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 9 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Emergency Service Visit
Alex Martinez • Saturday, March 9 • 9:00 AM
Automation Sequence
1
Service Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Service appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-service review request ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the service visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and service documentation—all happening automatically.

Inbox
2 New
Service Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your emergency service visit is confirmed for Saturday, March 9 at 9:00 AM. Our technician will inspect your pool pump..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your service visit tomorrow! Our technician will be there at 9:00 AM..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 9:15 AM

SHE FORGOT
TO BE HOME

Saturday morning, Alex is at the grocery store. She completely forgot about the service visit. Your technician arrives, but no one's home. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 9:00 AM
AM
Alex Martinez
742 Oak Lane • Pool Pump Service
❌ Customer not home
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call history + service details ready
07
Saturday, 9:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her pool pump issue, the urgent priority. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished grocery shopping. She answers. The AI remembers their entire conversation from Saturday morning. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the pool pump service on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Service Visit Rescheduled
Saturday, March 16 • 10:00 AM
09
Saturday, 10:45 AM

PUMP IS
FIXED

Your technician shows up for the rescheduled visit. The pump bearings were worn out—quick fix. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-service follow-up emails get queued, the invoice is ready to send, and review request workflows begin. All happening automatically—you're just fixing pools.

SERVICE COMPLETE
Saturday, March 16 • 10:00 AM
Pool Pump Repair
Alex Martinez • 742 Oak Lane
Post-service sequence activated
Frontdesk Forms
Weekly Service Agreement • Pre-filled from CRM
AI guiding through options...
AI guiding through setup...
✓ Ready to send automatically
11
Saturday, 11:00 AM

HER PHONE BUZZES
RIGHT AFTER

Alex just watched the technician drive away. Her phone buzzes. It's a weekly service agreement from Frontdesk Forms—already filled with her name, email, and address. The AI guides her through service plan options and payment setup right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Pump repaired • Weekly service signed up
AI
"I remember your service visit! How can I help?"
Alex
"Question about the chemical levels you mentioned..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the pool. She has a question about the chemical levels the technician mentioned. She calls. The AI answers instantly, recognizes her from your CRM, remembers her service visit and new weekly plan, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS UP
FOR WEEKLY SERVICE

After getting all her questions answered, Alex signs up for weekly pool maintenance. The system automatically sends welcome emails, service schedule, and pool care guides. Alex is officially a recurring customer.

SERVICE AGREEMENT SIGNED
742 Oak Lane • Weekly Maintenance
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just got home from work. She has questions: "Should I backwash the filter before you come?" "What temperature should the heater be set to?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Should I backwash the filter before you come?"
AI
"Hi Alex! No need—we'll handle that during your weekly service on Wednesday. Just leave everything as is."
Alex
"What temperature should the heater be set to?"
AI
"For this time of year, 78-82°F is ideal. Your current setting looks perfect!"
15
April 15, 2024 • 8:30 PM

THE FILTER
IS LEAKING

Alex's pool filter is leaking. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE TICKET CREATED
Pool Filter Leak
Scheduled: Monday, 9:00 AM
17
May 5, 2024

SUMMER PREP
PROMO

You're running a summer pool prep promotion. Alex gets notified automatically—email, text, or both, your choice. The system sends service updates, seasonal reminders, maintenance tips, and promotional offers. Customers stay informed without you sending individual messages. Everything happens automatically.

Customer Update
Sent to All Active Customers
PROMOTION
Summer Pool Prep Special
May 10-31 • 20% off deep cleaning service
ANNOUNCEMENT
New Equipment Available
We now offer energy-efficient pool pump upgrades!
REMINDER
Weekly Service Tomorrow
Your scheduled maintenance is at 10:00 AM
✓ All customers notified
No manual sending required
CONTRACT RENEWED
March 15, 2025
Alex Martinez
742 Oak Lane • Weekly Service
✓ Renewed for 12 months
Same schedule, same technician
Why she renewed
"Great service, always responsive, pool has never looked better"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—service was always reliable, questions were answered instantly, and her pool looked perfect all season. The same AI that helped her with the emergency repair kept her happy as a customer. That's the full journey: emergency call to loyal customer to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your pool service business

Can it handle after-hours service calls? +

Yes. The AI answers calls 24/7, schedules maintenance visits, handles emergency service requests, and books cleaning appointments—all while your team is off the clock. No more missed opportunities at 2 AM.

How does it handle emergency pool repairs? +

The AI creates service tickets automatically, collects all details (pool type, issue description, urgency level), and routes them to your technicians. Emergency requests like equipment failures or green pools can be escalated immediately.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before service appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books service appointments instantly—no back-and-forth emails needed.

How does it handle new customer inquiries? +

After initial calls, new customers automatically receive service estimates and package options that are pre-filled with their pool information from the CRM. The AI guides them through service selection and scheduling. When they book, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jobber, ServiceTitan, Housecall Pro, and others. All data syncs automatically—customer info, service appointments, work orders, and service history.

Can it handle multiple service areas or locations? +

Absolutely. The AI knows all your service areas, technician availability, pricing tiers, and service packages. It can route calls based on location, handle multi-territory inquiries, and manage scheduling across multiple zones simultaneously.

What about pool equipment emergencies and urgent repairs? +

The AI handles equipment emergencies 24/7, verifies customer information, and can coordinate with your on-call technicians. For true emergencies like pump failures or leaks, it immediately escalates to your emergency response team.

How much does it cost? +

Pricing is based on your service volume and call volume. Most pool service companies see ROI within the first month from reduced no-shows and increased customer conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing service calls at 2 AM. Start booking pool cleanings while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."