Pottery Studios AI Receptionist | Automated Class Booking & Customer Engagement | Frontdesk

FILL YOUR
POTTERY CLASSES
WHILE YOU CREATE

Every empty class spot costs money. Every missed call is a lost student. Frontdesk AI answers calls 24/7, books classes, handles studio inquiries, and fills workshops—all while you're at the wheel.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Pottery Studios

Incoming Call...

Student

"Hi, I'm interested in a beginner wheel throwing class. Do you have any spots open?"

AI Receptionist

"Yes! We have our Tuesday evening beginner class—6 weeks, $320. Would you like to reserve your spot?"

✓ Class Booked • Beginner Wheel

The Problem

POTTERY STUDIOS
ARE LOSING STUDENTS

You're losing students every day your classes stay unfilled. Interested beginners call while you're teaching, no-shows waste your prep time, and you can't keep up with inquiries. There's a better way.

You Miss Calls When It Matters Most

A beginner sees your Instagram post at 10 PM, gets excited about wheel throwing, and calls. They get voicemail. By morning when you check messages, they've already booked a trial class at the studio down the street that answered.

The Cost
$1,200/month
Lost per unfilled class spot

You're Teaching, Not Answering Phones

While you're guiding a student through centering clay on the wheel, three calls come in. Trial class requests, studio access questions, kiln firing inquiries—you can't teach and answer calls at once. Students wait on hold, and you lose bookings.

The Cost
30+ calls/day
Per pottery studio owner

Trial Classes No-Show and You Lose Them Forever

You prep clay, set up the wheel, and clear your schedule for a trial session. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted prep time and another empty class spot.

The Cost
35% no-show
Rate for trial classes
$14,400
Lost annually per unfilled class spot
45%
Of inquiries happen after studio hours
5 days
Average time to fill a class opening

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Studio Chat

Visitors browse your pottery studio website at any hour. Frontdesk Chat answers instantly, qualifies students, shares class schedules, and books studio visits—all without human intervention.

  • Automatically captures experience level, class interests, and scheduling preferences
  • Checks real-time class availability and open studio slots
  • Books studio visits and trial classes directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm a complete beginner. Do you have intro wheel throwing classes?"
AI
"Perfect! Our Beginner Wheel Throwing starts this Saturday at 10 AM—6 weeks, $320. Would you like to schedule a free studio tour first?"
"Yes! This Friday afternoon works."
Studio Tour Booked ✓
Friday, March 8 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at the studio. How can I help?"
Caller: "I left a piece in the kiln last week—is it ready for pickup?"
AI: "Let me check the firing schedule. What's your name and what piece did you make?"
✓ Kiln Status Checked • Ready for Pickup

AI Phone Receptionist

Every call is answered instantly—kiln pickup inquiries, class questions, open studio bookings. The AI understands context, checks firing schedules, books sessions, and escalates to instructors only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Checks kiln schedules and firing status automatically
  • Recognizes students from CRM and references past classes

Smart Outbound Follow-ups

When studio tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their interests, and books a new visit—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules visits and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from the studio. I noticed we missed you for the studio tour on Friday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Tuesday evening instead?"
✓ Studio Tour Rescheduled
Tuesday, March 12 • 6:00 PM
Frontdesk CRM
Name
Sarah Chen
Class Interest
Beginner Wheel Throwing • $320
Experience Level
Complete Beginner
Source
Web Chat • 2:14 AM
Status
Studio Tour Scheduled

Unified CRM

Every interaction—chat, call, studio visit, class signup, kiln pickup—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every student and visitor.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to class enrollment
  • Syncs with calendar, kiln schedules, and all systems

Marketing Automation

Orchestrate the entire student journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-visit welcome email sequence
Reminder SMS scheduled
Post-visit follow-up ready
Class enrollment form queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Sarah! Your studio tour is confirmed. Here's what to expect when you visit..."
Reminder Email
"Just a friendly reminder about your studio tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on visitor behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart class enrollment forms that pre-fill from CRM data and guide students through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and onboarding workflows.

  • Pre-filled with CRM data (name, email, class interest)
  • AI-guided completion for experience level and scheduling preferences
  • Automatically triggers outbound workflows on submission
AI Form
Class Enrollment
Pre-filled Fields
✓ Name, Email, Class Selection (from CRM)
AI-Guided Fields
→ Experience Level
→ Schedule Preferences
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR POTTERY STUDIOS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your pottery studio. Each agent handles different tasks—answering calls, booking wheel time, handling class inquiries. They work together 24/7 to keep your studio fully booked.

TIER 1.00

AI Receptionist Teammate

24/7 Studio Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles class inquiries, books wheel time and studio sessions, and creates equipment issue reports automatically.

Phone Calls Session Booking Equipment Issues
TIER 1.00

Website Chat Teammate

Live Chat Student Generator
Always Online

Qualifies pottery class leads, shows available class schedules and pricing, answers questions about beginner workshops and membership packages instantly. Books trial sessions and captures contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized class confirmations, workshop reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep students engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Class Registration Assistant
Class & Membership Forms

Pre-fills class registration forms from CRM data. Guides students through experience level and membership selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to interested students at the right time. Makes outbound calls to trial session no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep students engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with studio visitors and current students. Sends class confirmations, workshop reminders, and answers questions about available sessions via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available classes. Click, talk, get answers about pricing, class schedules, and beginner workshops—no typing required. Perfect for mobile users browsing pottery classes.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed student and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by class type, session, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Issue Teammate

Auto Issue Creator
Auto-Created

Students don't submit tickets—they just call or text. Your AI recognizes studio issues (broken kiln, pottery wheel malfunction, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a student was frustrated, if an equipment issue was reported, if a workshop was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one student from inquiry call to recurring membership—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM browsing studios online. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in beginner wheel throwing classes. What do you offer?"
AI: "Great! We have beginner sessions on Wednesday evenings, 6-8pm—$45 per class or $160 for a 4-week session. Would you like to schedule a trial class?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Interested In
Beginner Wheel Throwing
Budget
$160/session
Availability
Wed Evenings
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, wheel throwing interest, $160 budget, Wednesday availability. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

WED AT 6 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Wednesday at 6 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Trial Class
Alex Martinez • Wednesday, March 6 • 6:00 PM
Automation Sequence
1
Trial Class Booked
Trigger detected in CRM
2
Confirmation Email Sent
Class confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Tuesday
4
Follow-Up Queued
Post-class email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the class is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.

Inbox
2 New
Class Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your beginner wheel throwing trial class is confirmed for Wednesday, March 6 at 6:00 PM..."
Class Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your class tomorrow! We're excited to introduce you to wheel throwing..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Tuesday. No one had to remember to send it.

06
Wednesday, 6:15 PM

SHE FORGOT
TO SHOW UP

Wednesday evening, Alex is stuck in traffic. She completely forgot about the class. You're at the studio, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Wednesday, March 6 • 6:00 PM
AM
Alex Martinez
Beginner Wheel Throwing
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Wednesday, 6:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her wheel throwing interest, her Wednesday availability. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 7:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished dinner. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Wednesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the beginner wheel throwing class on Wednesday. Would you like to reschedule?"
Alex: "Yes! Can we do next Wednesday instead?"
Class Rescheduled
Wednesday, March 13 • 6:00 PM
09
Wednesday, 8:15 PM

SHE LOVES
THE CLASS

Alex shows up for the rescheduled class. She loves it—made her first bowl. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-class follow-up emails get queued, the full session registration form is ready to send, and membership workflows begin. All happening automatically—you're just teaching the class.

CLASS COMPLETE
Wednesday, March 13 • 6:00 PM
Beginner Wheel Throwing
Alex Martinez
Post-class sequence activated
Frontdesk Forms
4-Week Session Registration • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Wednesday, 8:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the class. She's walking to her car when her phone buzzes. It's a registration form from Frontdesk Forms—already filled with her name, email, and the class she just took. The AI guides her through emergency contact and waiver fields right on her phone. When she submits it, you're immediately notified. The membership onboarding begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial class completed • Registration submitted
AI
"I remember your class! How can I help?"
Alex
"Question about bringing my own clay..."
12
Thursday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the class. She has a question about bringing her own clay. She calls. The AI answers instantly, recognizes her from your CRM, remembers her class and registration, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX ENROLLS
FULL SESSION

With all her questions answered, Alex enrolls in the full 4-week session. The system automatically sends welcome emails, class materials, and studio access instructions. Alex is officially a member.

SESSION ENROLLED
4-Week Session • $160
14
March 20, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just arrived at the studio for week two. She has questions: "What's the wifi password?" "Can I use the slab roller?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What's the wifi password?"
AI
"Hi Alex! The studio wifi is 'ClayWorks2024' - password is posted by the sink area."
Alex
"Can I use the slab roller today?"
AI
"Yes! The slab roller is available to all students. Let me know if you need tips on using it!"
15
March 27, 2024 • 5:30 PM

WHEEL ISN'T
SPINNING

Alex arrives early for class. Her pottery wheel isn't spinning properly. It's 5:30 PM. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and notifies the instructor. Alex doesn't have to wait for class to start or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Wheel #3 Not Spinning
Instructor notified • Alternative wheel assigned
17
April 5, 2024

OPEN STUDIO
THIS SAT

There's an open studio session this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends workshop announcements, event reminders, firing schedule updates, and studio news. Students stay informed without you sending individual messages. Everything happens automatically.

Studio Event
Sent to All Students
EVENT
Open Studio Day
Saturday, April 10 • 10 AM - 4 PM • All equipment available
ANNOUNCEMENT
Kiln Firing Schedule
Next bisque firing on Tuesday - pieces due Monday
REMINDER
New Glaze Colors
Check out the new spring glaze collection in the glaze room
✓ All students notified
No manual sending required
MEMBERSHIP CONTINUES
June 15, 2024
Alex Martinez
Intermediate Wheel Throwing • Monthly Membership
✓ Enrolled in next session
Advanced techniques starting next month
Why she continues
"Great support with equipment, always got quick answers, loved the open studio sessions"
18
June 15, 2024

THREE MONTHS
SHE CONTINUES

Three months later, Alex signs up for intermediate classes. She had a great experience—equipment issues were always handled quickly, questions were answered instantly, and she felt connected to the community. The same AI that helped her discover the studio kept her engaged as a student. That's the full journey: inquiry to student to loyal member.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your pottery studio

Can it handle after-hours class inquiries? +

Yes. The AI answers calls 24/7, qualifies students, checks class availability, and books sessions—all while you're at the wheel. No more missed enrollments at 10 PM when inspired students call.

How does it handle studio access questions? +

The AI answers common questions about open studio hours, membership access, kiln schedules, and glaze availability. It collects details about member needs and routes complex requests to your studio manager for immediate follow-up.

Does it reduce class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before classes and workshops. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and keeping your studio full.

Can it book classes directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books classes, workshops, and private sessions instantly—no back-and-forth emails needed.

How does the membership signup work? +

After trial classes, interested students automatically receive a membership form that's pre-filled with their info from the CRM. The AI guides them through membership tiers and payment options. When submitted, you're notified immediately and can welcome your new member.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most scheduling and payment systems including Acuity, Mindbody, Square, and others. All data syncs automatically—students, class bookings, memberships, and workshop registrations.

Can it handle multiple studio locations? +

Absolutely. The AI knows all your studio locations, class schedules, instructor availability, and workshop offerings. It can route calls based on location, handle studio-wide inquiries, and manage multiple sites simultaneously.

What about kiln scheduling and piece pickup? +

The AI handles kiln schedule inquiries 24/7, notifies students when their pieces are ready, and coordinates pickup times. It can also answer questions about firing schedules and send automated reminders about piece retrieval deadlines.

How much does it cost? +

Pricing is based on your studio size and call volume. Most pottery studios see ROI within the first month from reduced no-shows and increased class enrollments. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing class inquiries at 2 AM. Start booking pottery workshops while you create.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."