Every empty court costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books court reservations, handles membership inquiries, and signs up new players—all while your team sleeps.
For Racquetball & Squash Clubs
Incoming Call...
New Player
"Hi, I'm looking to book a squash court for tomorrow evening. What do you have available?"
AI Receptionist
"Perfect! Court 3 is available at 6 PM—premium glass-back court. Would you like me to reserve it for you?"
✓ Court Reserved • Tomorrow 6 PM
You're losing members every day your courts sit empty. Prospects call after hours, trial sessions go unfilled, and your front desk can't keep up. There's a better way.
Someone searches for squash courts at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already joined another club that answered immediately.
While you're running a clinic on court, three more calls come in. Court bookings, membership inquiries, lesson requests—you can't be everywhere at once. Prospects get frustrated waiting, and you lose memberships.
You clear court time, prep equipment, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted prime court time and another lost member.
One AI workforce that handles every touchpoint—from first inquiry to active membership
Players visit your racquetball and squash club website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available court times, and books trial sessions—all without human intervention.
Every call is answered instantly—facility requests, court bookings, membership questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When trial sessions no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their playing preferences, and books a new session—all while updating your CRM and calendar.
Every interaction—chat, call, trial lesson, facility request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.
Orchestrate the entire member journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-lesson confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and activation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your racquet sports facility. Each agent handles different tasks—answering calls, booking court time, handling membership inquiries. They work together 24/7 to keep your courts full and members engaged.
Answers every call instantly—no voicemail, no missed bookings. Handles membership inquiries, books court reservations, schedules lessons, and registers players for leagues and tournaments automatically.
Qualifies membership leads, shows court availability and pricing, answers questions about programs, lessons, and league schedules instantly. Books court time and trial sessions, captures contact info—all through your website chat, 24/7.
Sends personalized court reservation confirmations, lesson reminders, and tournament registration follow-ups automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged and courts booked.
Pre-fills membership registration forms from CRM data. Guides prospective members through skill level assessment, membership tier selection, and emergency contact information. Triggers automation workflows when membership is submitted.
Automatically reaches out to prospective members at the right time. Makes outbound calls to trial session no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep interested players engaged.
Handles two-way SMS conversations with prospective and current members. Sends court booking confirmations, lesson reminders, and answers questions about court availability, membership options, and tournament schedules via text—98% open rate.
Lets website visitors speak directly to your website about court availability and membership options. Click, talk, get answers about pricing, open courts, lesson schedules, and league registration—no typing required. Perfect for mobile users browsing facilities.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective and current member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by member type, court booking, and lead status.
Members don't submit tickets—they just call or text. Your AI recognizes facility issues (broken court lighting, equipment malfunction, locker room concerns, etc.), creates tickets, triages by urgency, and notifies the right facility staff automatically.
Watches every conversation and alerts you when it matters. If a prospective member expressed concerns, if a facility issue was reported, if a court booking was made—you know instantly.
Follow one prospect from phone call to signed membership—see how every system works together
Alex calls at 2 AM wanting to book a court. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, squash court preference, Saturday morning time slot. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your court calendar, finds Saturday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the court is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership offers—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about her court time. You're at the front desk, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her squash court request, her Saturday morning preference. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for her rescheduled court time. She has a great session. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up emails get queued, the membership application is ready to send, and conversion workflows begin. All happening automatically—you're just running the facility.
Alex just finished her session. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership plan she just discussed. The AI guides her through emergency contact and payment information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her membership. She has a question about locker rentals. She calls. The AI answers instantly, recognizes her from your CRM, remembers her session and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the locker rental added, Alex signs the membership agreement. The system automatically sends welcome emails, facility access instructions, and class schedule guides. Alex is officially a member.
Alex just finished work. She has questions: "When's the next beginner clinic?" "Can I book private lessons?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is playing on Court 2. One of the lights flickers out. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a facility ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a members' tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends club announcements, event reminders, facility updates, and league news. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—court bookings were always instant, questions were answered immediately, and she felt connected to the club. The same AI that helped her book her first court kept her engaged as a member. That's the full journey: prospect to member to renewal.
Everything you need to know about using Frontdesk for your racquet sports facility
Yes. The AI answers calls 24/7, checks court availability, books reservations, and schedules lessons—all while your staff is off-duty. No more missed bookings at 10 PM or early morning.
The AI answers membership questions automatically, explains pricing tiers, describes amenities and court availability, and books facility tours. It captures all prospect information and routes high-value leads to your sales team immediately.
Yes. The system automatically sends confirmation emails and reminder texts before lessons, clinics, and court reservations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions.
Yes. Integrates with Google Calendar, Outlook, and most court booking systems. The AI checks real-time court availability and books reservations instantly—no back-and-forth emails or double-bookings.
After facility tours, prospects automatically receive membership information that's pre-filled with their details from the CRM. The AI guides them through membership options and payment setup. When they join, you're notified immediately.
Yes. Frontdesk integrates with most racquet sports club management systems including ClubReady, Mindbody, CourtReserve, and others. All data syncs automatically—member inquiries, court bookings, lesson schedules, and facility tours.
Absolutely. The AI knows all your facilities, court availability, membership options, and amenities. It can route calls based on location, handle multi-club inquiries, and manage several facilities simultaneously.
The AI handles tournament registrations 24/7, collects player skill levels and preferences, and processes event payments. It can answer questions about upcoming clinics, leagues, and special events, then register participants immediately.
Pricing is based on your club size and call volume. Most racquetball and squash clubs see ROI within the first month from increased court bookings and new membership conversions. Contact us for a custom quote.
Stop missing court bookings at 2 AM. Start filling memberships while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."