Every empty bed costs money. Every missed call is a lost family caregiver. Frontdesk AI answers calls 24/7, books respite stays, handles care inquiries, and closes bookings—all while your team sleeps.
For Respite Care Facilities
Incoming Call...
Family Caregiver
"Hi, I need respite care for my mom next week. Do you have any beds available?"
AI Receptionist
"Yes! We have a private room available—3-day minimum, $180/night. Would you like to schedule an intake visit?"
✓ Visit Booked • Private Room
Exhausted caregivers call at 2 AM desperate for help. Beds sit empty while families can't reach you. Your staff is overwhelmed juggling intake calls and resident care. There's a better way.
A caregiver hits burnout at midnight, searches for respite care, and calls. Voicemail. By morning, they've already booked with a facility that answered. You lose the family and a bed stays empty.
While caring for residents, intake calls flood in. Assessment questions, availability checks, pricing inquiries—your staff can't provide hands-on care and answer phones simultaneously. Families get frustrated waiting, and you lose bookings.
You schedule a facility tour, prepare the welcome packet, and wait. They don't come. You send one follow-up text that goes unanswered. That's it—they're gone. No second chance, no recovery, just wasted time and another empty bed.
One AI workforce that handles every touchpoint—from first inquiry to confirmed respite stay
Family caregivers visit your website at any hour seeking relief. Frontdesk Chat answers instantly, understands care needs, checks bed availability, and books respite stays—all without human intervention.
Every call is answered instantly—booking inquiries, stay extensions, care updates, family questions. The AI understands urgency, checks availability, coordinates with care staff, and escalates to humans only when needed.
When families miss scheduled tours, Frontdesk Outbound automatically calls to reschedule. The AI references their care needs, understands their situation, and books a new visit—all while updating your calendar and CRM.
Every interaction—chat, call, tour, stay request—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every caregiver and their loved one's care needs.
Orchestrate the entire caregiver journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and nurturing sequences based on their care needs and engagement.
Coming Soon: Automatically send personalized, compassionate emails at optimal times. Pre-tour confirmations, stay reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation with care-focused messaging.
Smart care assessment forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound sequences for intake coordination and stay confirmation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your respite care facility. Each agent handles different tasks—answering calls, booking respite stays, handling caregiver inquiries. They work together 24/7 to fill your available beds faster and support family caregivers.
Answers every call instantly—no voicemail, no missed caregivers. Handles respite stay inquiries, books facility visits, and manages caregiver questions about services, availability, and care options automatically.
Qualifies caregiver leads, shows available respite care dates and services, answers questions about care levels, activities, and admission dates instantly. Books facility visits and captures caregiver contact info—all through your website chat, 24/7.
Sends personalized facility visit confirmations, admission reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep family caregivers engaged and informed about respite care options.
Pre-fills respite care intake forms from CRM data. Guides family caregivers through medical history, medication lists, and care needs documentation. Triggers admission workflows when forms are submitted.
Automatically reaches out to family caregivers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost inquiries and keep caregivers engaged about respite care availability.
Handles two-way SMS conversations with family caregivers and current respite care families. Sends visit confirmations, admission reminders, and answers questions about available beds and care services via text—98% open rate.
Lets website visitors speak directly to your website about available respite care beds. Click, talk, get answers about care levels, availability, and facility amenities—no typing required. Perfect for mobile users researching respite care options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed caregiver and resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by family, care recipient, and inquiry status.
Families don't submit requests—they just call or text. Your AI recognizes care concerns (medication needs, dietary changes, mobility assistance), creates care requests, triages by urgency, and notifies the right care staff automatically.
Watches every conversation and alerts you when it matters. If a caregiver was concerned, if a care issue was reported, if a facility visit was booked—you know instantly.
Follow one family caregiver from phone call to booked respite stay—see how every system works together
Alex calls at 2 AM. She's exhausted from caring for her mother and needs urgent respite care. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, her mother's dementia care needs, weekend respite dates March 15-17. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books the intake assessment. Instant confirmation—no waiting.
The moment the assessment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is dealing with an emergency—her mother had a rough night. She completely forgot about the assessment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her mother's dementia care needs, the weekend respite dates. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—her mother is napping and she has a moment. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the intake assessment?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled assessment. She meets the staff, tours the facility, and feels confident. You mark the assessment complete in your CRM. The moment you click "Complete," the system springs into action: post-assessment follow-up emails get queued, the respite care agreement is ready to send, and booking workflows begin. All happening automatically—you're just providing care.
Alex just finished the assessment. She's walking to her car when her phone buzzes. It's the intake form from Frontdesk Forms—already filled with her name, email, and her mother's information. The AI guides her through medical history and emergency contacts right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex is at home, preparing for the weekend respite stay. She has a question about what to bring. She calls. The AI answers instantly, recognizes her from your CRM, remembers her assessment and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
Everything is in order. Alex confirms the weekend respite stay. The system automatically sends welcome information, care instructions, and check-in details. Her mother is scheduled for Friday arrival.
Alex's mother has been at your facility for a day. Alex is finally getting some rest, but wants to check in. She texts the AI: "How is my mom doing?" "Did she eat breakfast?" The AI responds instantly with updates from the care team—no waiting, no phone calls, no anxiety.
Alex realizes she forgot to mention one of her mother's medications during intake. It's 7:30 PM on Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, updates the care plan, and notifies the care team immediately. Alex doesn't have to wait for business hours or worry. She just describes the issue, and it's handled.
Sunday afternoon, Alex's respite stay is ending. She gets an automated reminder—email, text, or both, your choice. The system sends pickup reminders, care summaries, daily updates, and important notifications. Family caregivers stay informed without you sending individual messages. Everything happens automatically.
Three weeks later, Alex books another respite stay. She had an incredible experience—her mother was well cared for, questions were answered instantly, and she felt supported every step. The same AI that helped her find your facility kept her informed throughout the stay. That's the full journey: inquiry to assessment to respite stay to loyal family.
Everything you need to know about using Frontdesk for your respite care facility
Yes. The AI answers calls 24/7, qualifies family caregivers, checks availability, and books facility tours—all while your team sleeps. No more missed opportunities when stressed caregivers call at 2 AM.
The AI answers common questions about services, dietary accommodations, medication management, and activity schedules. It collects care needs information (mobility level, medical conditions, special requirements), and routes complex care inquiries to your nursing team.
Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours and keeping your occupancy pipeline full.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books facility tours instantly—no back-and-forth phone tag with stressed family caregivers.
After tours, family caregivers automatically receive booking paperwork that's pre-filled with their loved one's info from the CRM. The AI guides them through medical history, care needs, and emergency contacts. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including senior care management software, EMR platforms, and scheduling tools. All data syncs automatically—inquiries, tours, bookings, and care assessments.
Absolutely. The AI knows all your facilities, room availability, care levels, and amenities. It can route calls based on location, handle multi-facility inquiries, and manage several respite care centers simultaneously.
The AI handles urgent booking requests 24/7, verifies family relationships, and can expedite same-day admissions when beds are available. For true medical emergencies involving current residents, it immediately escalates to your on-duty nursing staff.
Pricing is based on your facility size and call volume. Most respite care facilities see ROI within the first month from reduced no-shows and increased occupancy rates. Contact us for a custom quote.
Stop missing inquiries from exhausted caregivers. Start booking respite stays 24/7.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."