RV Parks & Resorts AI Receptionist | Never Miss a Booking | Frontdesk

FILL YOUR
VACANT SITES
WHILE YOU SLEEP

Every empty site costs money. Every missed call is a lost guest. Frontdesk AI answers calls 24/7, books reservations, handles guest requests, and confirms bookings—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For RV Parks & Resorts

Incoming Call...

Guest

"Hi, I'm looking for a pull-through site for my 40-foot RV. Do you have anything available next week?"

AI Receptionist

"Yes! We have Site 24 available—pull-through with full hookups, $65/night. Would you like me to reserve it for you?"

✓ Reservation Confirmed • Site 24

The Problem

RV PARKS & RESORTS
LOSE BOOKINGS DAILY

You're losing revenue every day your RV sites sit empty. Travelers call at midnight, no-shows waste your time, and your front desk can't keep up. There's a better way.

You Miss Calls When Travelers Need You Most

A family finds your RV park at 11 PM while planning their route, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with another park that answered.

The Cost
$1,800/month
Lost per empty RV site

Your Front Desk Is Drowning in Calls

While you're checking in one guest, three more calls come in. Amenity questions, reservation requests, WiFi issues—you can't be everywhere at once. Potential guests get frustrated waiting, and you lose bookings.

The Cost
50+ calls/day
Per RV park manager

Reservations No-Show and You Lose Them Forever

You hold a premium site, turn away other guests, and wait. They don't show up. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty site.

The Cost
30% no-show
Rate industry average
$21,600
Lost annually per empty RV site
45%
Of inquiries happen after office hours
5 days
Average time to fill a vacant site

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed reservation

24/7 Reservation Chat

Travelers visit your RV park website at any hour. Frontdesk Chat answers instantly, qualifies guests, shows available sites, and books reservations—all without human intervention.

  • Automatically extracts travel dates, RV size, and site preferences
  • Checks real-time availability across your entire park
  • Books reservations directly into your system
Frontdesk Chat
2:14 AM • Active
"Hi, need a pull-through site for a 40-foot Class A. What's available next week?"
AI
"I have Site 28 available—pull-through with full hookups, 50 amp, $85/night. Would you like to reserve it?"
"Yes! Arriving Friday for 3 nights."
Reservation Confirmed ✓
Friday, March 8 • 3 Nights • Site 28
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Cedar Pines RV Resort. How can I help?"
Caller: "The electric pedestal at Site 15 isn't working..."
AI: "I'll create a service request right away. Can you confirm your site number?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—service requests, reservation inquiries, amenity questions. The AI understands context, creates tickets, schedules callbacks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets automatically
  • Recognizes guests from CRM and references past stays

Smart Outbound Follow-ups

When guests abandon reservations or need check-in reminders, Frontdesk Outbound automatically calls to confirm or assist. The AI references the original conversation, knows their site preferences, and completes bookings—all while updating your CRM and calendar.

  • Automatically detects incomplete bookings and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Confirms reservations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk at Cedar Pines. I noticed you started a reservation for Site 28 but didn't complete it. Would you like me to finish booking it for you?"
Sarah: "Yes! I got distracted. Can we confirm it now?"
✓ Reservation Confirmed
Friday, March 8 • 3 Nights • Site 28
Frontdesk CRM
Name
Sarah Chen
Site Preference
Pull-Through • 50 Amp • Full Hookups
Arrival Date
March 8, 2024
Source
Web Chat • 2:14 AM
Status
Reservation Confirmed

Unified CRM

Every interaction—chat, call, reservation, service request—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to check-out
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, check-in reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-arrival welcome sequence
Check-in reminder SMS scheduled
Mid-stay check-in ready
Post-stay review request queued
AI Email Agent
Coming Soon
Pre-Arrival Email
"Hi Sarah! Your reservation at Site 28 is confirmed. Here's what to expect when you arrive..."
Check-In Reminder Email
"Just a friendly reminder—you're checking in tomorrow! Here are your access details..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, check-in reminders, amenity highlights, and post-stay follow-ups—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart registration forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for check-in instructions and confirmation workflows.

  • Pre-filled with CRM data (name, email, RV details)
  • AI-guided completion for vehicle information and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Guest Registration
Pre-filled Fields
✓ Name, Email, Site Number (from CRM)
AI-Guided Fields
→ RV Make/Model & Length
→ Number of Guests & Pets
What Happens Next
Check-in instructions sent and site assignment confirmed

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR RV PARKS & RESORTS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your RV park or resort. Each agent handles different tasks—answering calls, booking site reservations, handling guest requests. They work together 24/7 to fill your available sites faster.

TIER 1.00

AI Receptionist Teammate

24/7 Front Desk
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles site availability inquiries, books reservations, and creates service requests automatically for your RV park or resort.

Phone Calls Reservations Guest Services
TIER 1.00

Website Chat Teammate

Live Chat Booking Engine
Always Online

Qualifies camper inquiries, shows available RV sites and rates, answers questions about amenities and check-in dates instantly. Books reservations and captures guest contact info—all through your website chat, 24/7.

Guest Qualifying Site Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized reservation confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep campers engaged and coming back to your RV park.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
Guest Registration

Pre-fills guest registration forms from CRM data. Guides campers through RV details and vehicle information. Triggers automation workflows when completed for seamless check-in at your resort.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to potential guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep campers engaged with your RV park or resort.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with potential campers and current guests. Sends reservation confirmations, check-in reminders, and answers questions about available RV sites via text—98% open rate.

Booking Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available RV sites. Click, talk, get answers about rates, availability, and resort amenities—no typing required. Perfect for travelers browsing campgrounds on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed camper and guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by park location, site, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Guests don't submit tickets—they just call or text. Your AI recognizes facility issues (water hookup problem, electrical issue, etc.), creates service tickets, triages by urgency, and notifies the right maintenance staff automatically at your RV park.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a camper was frustrated, if a facility issue was reported, if a reservation was booked—you know instantly at your RV park or resort.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one guest from phone call to confirmed reservation—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her family's summer RV trip. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a full hookup site for the week of July 4th. Do you have anything available?"
AI: "Yes! We have Site 23 available—full hookup with 50 amp service, $85/night. Would you like to reserve it?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Looking For
Full Hookup
Budget
$85/night
Check-in Date
July 4, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, full hookup preference, $85/night budget, July 4th arrival date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

JULY 4TH WEEK
IS RESERVED

Alex says "Yes!" The AI checks your availability calendar, confirms Site 23 is open for July 4-11, and books it. Instant confirmation—no waiting.

JULY 2024
AI
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Site 23 Reserved
Alex Martinez • July 4-11 • Full Hookup
Automation Sequence
1
Reservation Confirmed
Trigger detected in CRM
2
Confirmation Email Sent
Reservation confirmation delivered instantly
3
Arrival Reminder Scheduled
SMS reminder queued for July 3rd
4
Pre-Arrival Info Queued
Park map and check-in details ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the reservation is confirmed, the system springs into action. Confirmation emails, arrival reminders, pre-arrival information, and registration forms—all happening automatically.

Inbox
2 New
Reservation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your reservation for Site 23 is confirmed for July 4-11. Full hookup with 50 amp service..."
Arrival Reminder
To: alex@email.com
Scheduled
"Looking forward to your arrival tomorrow! Check-in starts at 2 PM. Here's your site map..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to trip planning. Meanwhile, an arrival reminder email is already scheduled for July 3rd. No one had to remember to send it.

06
Friday, July 4 • 4:15 PM

SHE'S RUNNING
LATE

Friday afternoon, Alex's family is stuck in traffic. She completely forgot to call and say they'd be late. You're at the office, see the missed check-in in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, July 4 • Check-in: 2:00 PM
AM
Alex Martinez
Site 23 Reservation
❌ Did not check in by 4 PM
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + reservation details ready
07
Friday, 4:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her full hookup request, her July 4th arrival. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 5:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally able to answer—just pulled over at a rest stop. She answers. The AI remembers their entire conversation from last week. "Hi Alex, we noticed you haven't checked in yet. Are you still coming?" Alex explains they're running late, and the AI confirms they'll hold the site. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, we noticed you haven't checked in to Site 23 yet. Are you still coming?"
Alex: "Yes! We're stuck in traffic but should be there by 7 PM."
Late Arrival Confirmed
Site 23 held • Check-in anytime • 7 PM ETA noted
09
Friday, 7:15 PM

SHE LOVES
THE SITE

Alex arrives and checks in. She loves the site location. You mark the arrival complete in your CRM. The moment you click "Checked In," the system springs into action: welcome messages get sent, amenity information is delivered, and guest satisfaction workflows begin. All happening automatically—you're just greeting guests.

CHECK-IN COMPLETE
Friday, July 4 • 7:15 PM
Site 23
Alex Martinez
Welcome sequence activated
Frontdesk Forms
Guest Registration • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 7:30 PM

HER PHONE BUZZES
AFTER SET UP

Alex just finished setting up camp. She's relaxing when her phone buzzes. It's a guest registration form from Frontdesk Forms—already filled with her name, email, and the site she's staying at. The AI guides her through vehicle information and license plate details right on her phone. When she submits it, you're immediately notified. The registration process completes automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Checked in • Registration complete • Site 23
AI
"Hi Alex, welcome to the park! How can I help you?"
Alex
"Quick question about the WiFi password..."
12
Saturday, 10:30 AM

SHE HAS
A Q

Alex is enjoying her morning coffee at the site. She has a question about the WiFi password. She calls. The AI answers instantly, recognizes her from your CRM, remembers her check-in and site assignment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
Tuesday, July 8

ALEX EXTENDS
HER STAY

The family is having such a great time, Alex decides to extend three more nights. The system automatically updates the booking, sends confirmation, and adjusts check-out instructions. Alex is staying longer.

STAY EXTENDED
Site 23 • 3 Additional Nights
14
Wednesday, July 9 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is planning an evening campfire. She has questions: "What time is quiet hours?" "Can we have a campfire tonight?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through welcome packets.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time is quiet hours?"
AI
"Quiet hours are 10 PM to 7 AM. All music and generators should be off during that time."
Alex
"Can we have a campfire tonight?"
AI
"Yes! Campfires are allowed in the fire rings provided. No open fires on the ground. Enjoy!"
15
Thursday, July 10 • 8:30 AM

THE WATER HOOKUP
ISN'T WORKING

Alex's water hookup stopped flowing. It's 8:30 AM on a Thursday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for that morning. Alex doesn't have to wait for office hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE REQUEST CREATED
Water Hookup Issue - Site 23
Scheduled: Today, 10:00 AM
17
Thursday, July 10

ICE CREAM SOCIAL
TONIGHT

There's an ice cream social tonight at the pavilion. Alex gets notified automatically—email, text, or both, your choice. The system sends park announcements, event reminders, amenity updates, and community news. Guests stay informed without you sending individual messages. Everything happens automatically.

Park Event
Sent to All Guests
EVENT
Ice Cream Social
Thursday, July 10 • 7:00 PM • Pavilion
ANNOUNCEMENT
Fishing Derby Saturday
Kids fishing derby this Saturday at 9 AM!
REMINDER
Check-Out Tomorrow
Check-out is 11 AM. Late check-out available upon request.
✓ All guests notified
No manual sending required
RETURN BOOKING CONFIRMED
July 4, 2025
Alex Martinez
Site 23 • Same week, same site
✓ Booked for next year
July 4-11, 2025 • Full hookup
Why she came back
"Amazing experience with service requests, always got quick answers, loved the activities and events"
18
October 2024

A FEW MONTHS LATER
SHE BOOKS AGAIN

A few months later, Alex calls to book the same week next year. She had an incredible experience—service requests were handled quickly, questions were answered instantly, and she felt supported throughout her stay. The same AI that helped her book the site kept her happy as a guest. That's the full journey: inquiry to booking to satisfied guest to repeat visitor.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your RV park

Can it handle after-hours reservation calls? +

Yes. The AI answers calls 24/7, checks site availability, quotes rates, and books reservations—all while your team sleeps. No more missed bookings at 2 AM from travelers on the road.

How does it handle guest service requests? +

The AI creates service tickets automatically, collects all details (site number, issue description, urgency), and routes them to your maintenance team. Emergency requests like power outages or water issues can be escalated immediately.

Does it reduce reservation cancellations? +

Yes. The system automatically sends confirmation emails and reminder texts before check-in. When guests need to modify plans, it immediately offers alternative dates—helping you maintain higher occupancy rates year-round.

Can it answer questions about amenities and activities? +

Yes. The AI knows all your park amenities—pool hours, WiFi access, laundry facilities, dump station locations, nearby attractions, and pet policies. It provides consistent, accurate information to every caller.

How does seasonal and extended stay booking work? +

The AI handles both nightly and long-term reservations, applying the correct seasonal rates and extended stay discounts automatically. It collects deposit information and sends monthly billing reminders to snowbirds and long-term guests.

Does it work with my existing reservation system? +

Yes. Frontdesk integrates with most RV park management systems including Campspot, RMS, Newbook, and others. All data syncs automatically—reservations, guest information, site availability, and service requests.

Can it handle multiple parks or resort locations? +

Absolutely. The AI knows all your locations, site availability, amenities, and regional pricing. It can route calls based on location, help guests choose between your properties, and manage multi-park operations simultaneously.

What about gate codes and after-hours check-ins? +

The AI handles late arrivals 24/7, verifies reservations, provides gate codes and WiFi passwords, and shares site directions. For urgent situations like locked gates or utility issues, it immediately escalates to your on-call staff.

How much does it cost? +

Pricing is based on your park size and call volume. Most RV parks see ROI within the first month from increased bookings and reduced staffing costs. Contact us for a custom quote tailored to your resort.

GET STARTED WITH
FRONTDESK

Stop missing reservations at 2 AM. Start booking sites while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."