For Science Centers
Every missed call is a lost school group. Every empty time slot costs revenue. Frontdesk AI answers calls 24/7, books field trips, handles group reservations, and schedules birthday parties—all while your team focuses on visitors.
Science Centers
Incoming Call...
Teacher
"Hi, I need to book a field trip for 45 third graders. Do you have availability next month?"
AI Receptionist
"Absolutely! We have Tuesday, March 12th at 10 AM available with the Space Exploration exhibit. Should I reserve that for you?"
✓ Field Trip Booked • 45 Students
Teachers call during exhibits, families reach out on weekends, and school groups need immediate answers. Your small team can't keep up, and you're losing visitors every day.
A teacher finds your field trip program at 8 PM while planning lessons, calls, and gets voicemail. By the time you return the call, they've already booked with another museum that answered immediately.
While you're giving a planetarium show, three more calls come in. Membership questions, birthday party bookings, exhibit information—you can't be everywhere at once. Families get frustrated waiting, and you lose bookings.
You schedule a school group, prepare educational materials, and staff up. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted preparation and lost admission revenue.
One AI workforce that handles every touchpoint—from first inquiry to completed visit
Families visit your science center website at any hour. Frontdesk Chat answers instantly, provides exhibit information, checks showtimes, and books group visits—all without human intervention.
Every call is answered instantly—exhibit inquiries, membership questions, birthday party bookings, group visit requests. The AI understands context, provides accurate information, schedules visits, and escalates to staff only when needed.
When groups cancel or don't show up for field trips, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their student count and grade level preferences, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, field trip booking, membership inquiry, birthday party request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every school, family, and member.
Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, visit reminders, and membership renewal sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, post-visit feedback requests, and membership renewal sequences—all orchestrated by Marketing Automation.
Smart field trip request forms that pre-fill from CRM data and guide teachers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and preparation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your science center. Each agent handles different tasks—answering calls, booking field trips, handling visitor inquiries. They work together 24/7 to maximize attendance and engagement.
Answers every call instantly—no voicemail, no missed field trips. Handles visitor inquiries, books group visits and school programs, and creates facility support tickets automatically.
Engages website visitors, answers questions about exhibits and programs, provides admission pricing and hours instantly. Books field trips and birthday parties, captures group coordinator info—all through your website chat, 24/7.
Sends personalized field trip confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep schools and groups engaged.
Pre-fills group reservation forms from visitor data. Guides teachers through field trip requirements and head count verification. Triggers automation workflows when bookings are confirmed.
Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups to educators, and emails nurturing sequences. Coordinates all outbound channels to recover missed bookings and keep schools engaged.
Handles two-way SMS conversations with visitors and group coordinators. Sends event confirmations, program reminders, and answers questions about exhibits via text—98% open rate.
Lets website visitors speak directly to your website about exhibits and programs. Click, talk, get answers about admission prices, special events, and planetarium shows—no typing required. Perfect for mobile users planning their visit.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and group data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, booking, and visitor status.
Visitors don't submit tickets—they just call or text. Your AI recognizes facility issues (exhibit malfunction, HVAC problems, etc.), creates tickets, triages by urgency, and notifies the right facilities staff automatically.
Watches every conversation and alerts you when it matters. If a visitor was dissatisfied, if a facility issue was reported, if a school group was booked—you know instantly.
Follow one visitor from inquiry call to membership signup—see how every system works together
Alex calls at 2 AM planning tomorrow's field trip. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, school group of 30 students, planetarium show interest, March 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Friday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to lesson planning. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.
Friday morning, Alex's students have a surprise assembly. She completely forgot to call and reschedule. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 30-student group, her planetarium interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished teaching for the day. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed your group on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex brings her students for the rescheduled visit. They love the planetarium show. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the membership form is ready to send, and annual pass promotions begin. All happening automatically—you're just welcoming visitors.
Alex just finished the visit. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the pass type she discussed. The AI guides her through payment and family member information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex's at work, planning her next visit to the center. She has a question about member parking. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes her membership. The system automatically sends welcome emails, member benefits guide, and event invitations. Alex's officially a member.
Alex just got home from work. She has questions: "What time does the robot exhibit close?" "Are there summer science camps?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's membership pass won't scan at the entrance. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and sends a digital backup pass. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a special Space Night event this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, exhibit updates, program reminders, and member news. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—questions were answered instantly, events kept her family engaged, and she felt supported. The same AI that helped her book the first visit kept her happy as a member. That's the full journey: inquiry to visit to membership to renewal.
Everything you need to know about using Frontdesk for your science center
Yes. The AI answers calls 24/7, provides exhibit information, checks availability for group tours and planetarium shows, and books reservations—all while your team is away. No more missed bookings after closing time.
The AI schedules educational programs automatically, collects all details (grade level, student count, curriculum focus, special needs), and coordinates with your education team. It can also send pre-visit materials and answer common teacher questions.
Yes. The system automatically sends confirmation emails and reminder texts before scheduled visits. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed group bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for exhibits, theaters, and classrooms and books programs instantly—no back-and-forth emails needed.
After inquiries, interested visitors automatically receive membership information that's personalized to their needs. The AI explains benefits, pricing tiers, and special offers. When they're ready to join, you're notified immediately to complete the registration.
Yes. Frontdesk integrates with most systems including Altru, Tessitura, Acumen, and other visitor management platforms. All data syncs automatically—visitor inquiries, group bookings, memberships, and event registrations.
Absolutely. The AI knows all your locations, exhibit schedules, program availability, and special events. It can route calls based on facility, handle multi-site inquiries, and manage reservations across your entire network simultaneously.
The AI handles event inquiries 24/7, provides information about venue capacity and catering options, and collects initial details. For high-value bookings or custom requests, it immediately alerts your events team to follow up personally.
Pricing is based on your facility size and call volume. Most science centers see ROI within the first month from increased group bookings and membership conversions. Contact us for a custom quote.
Stop missing group bookings after hours. Start filling exhibits while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.