Every empty storage unit costs money. Every missed call is a lost tenant. Frontdesk AI answers calls 24/7, books reservations, handles access requests, and closes rentals—all while your team sleeps.
For Self Storage Facilities
Incoming Call...
Customer
"Hi, I need a climate-controlled unit. Do you have any 10x10 units available?"
AI Receptionist
"Yes! We have Unit C-204 available—10x10 climate-controlled, $145/month. Would you like to reserve it today?"
✓ Unit Reserved • C-204
You're losing money every day your storage units sit empty. Prospects call at midnight, no-shows waste your time, and your team can't keep up. There's a better way.
Someone needs a storage unit at 11 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already reserved with a competitor who answered immediately.
While you're showing a storage unit, three more calls come in. Gate access issues, reservation requests, pricing questions—you can't be everywhere at once. Customers get frustrated waiting, and you lose deals.
You clear your schedule, prep the storage unit, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty unit.
One AI workforce that handles every touchpoint—from first inquiry to signed rental agreement
Customers visit your self storage website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available storage units, and books reservations—all without human intervention.
Every call is answered instantly—access issues, reservation inquiries, payment questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When site visits no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their storage needs, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, site visit, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and lead.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart rental agreements that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your storage facility. Each agent handles different tasks—answering calls, booking unit tours, handling access issues. They work together 24/7 to fill your vacant storage units faster.
Answers every call instantly—no voicemail, no missed reservations. Handles storage inquiries, books facility tours, and creates access support tickets automatically.
Qualifies storage leads, shows available units and pricing, answers questions about climate control and move-in dates instantly. Books facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized facility tour confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.
Pre-fills reservation forms from CRM data. Guides customers through unit selection and payment verification. Triggers automation workflows when reservation is confirmed.
Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep customers engaged.
Handles two-way SMS conversations with potential customers and current tenants. Sends tour confirmations, move-in reminders, and answers questions about available storage units via text—98% open rate.
Lets website visitors speak directly to your website about available storage units. Click, talk, get answers about pricing, availability, and climate control—no typing required. Perfect for mobile users browsing storage options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and tenant data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, storage unit, and lead status.
Tenants don't submit tickets—they just call or text. Your AI recognizes facility issues (gate malfunction, broken lock, pest control, etc.), creates tickets, triages by urgency, and notifies the right facility staff automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if a facility issue was reported, if a storage unit tour was booked—you know instantly.
Follow one customer from phone call to signed rental—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 10x10 climate-controlled preference, $125 budget, March 15th move-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the walkthrough is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and rental forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the walkthrough. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 10x10 climate-controlled search, her $125 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled walkthrough. She loves the storage unit. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-walkthrough follow-up emails get queued, the rental agreement form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the facility.
Alex just finished the walkthrough. She's walking to her car when her phone buzzes. It's a rental agreement from Frontdesk Forms—already filled with her name, email, and the storage unit she just saw. The AI guides her through ID and payment verification right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her new storage unit. She has a question about access hours. She calls. The AI answers instantly, recognizes her from your CRM, remembers her walkthrough and rental agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex signs the rental agreement. The system automatically sends welcome emails, access instructions, and gate code information. Alex is officially moving in her belongings.
Alex just moved her belongings in. She has questions: "What's the gate code again?" "Do you have insurance information?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's unit lock isn't opening. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and schedules assistance for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
The facility will have limited hours on Memorial Day. Alex gets notified automatically—email, text, or both, your choice. The system sends facility announcements, maintenance alerts, updates, and important notices. Tenants stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—support was always quick, questions were answered instantly, and she felt secure. The same AI that helped her find the storage unit kept her happy as a tenant. That's the full journey: prospect to tenant to renewal.
Everything you need to know about using Frontdesk for your self storage facilities
Yes. The AI answers calls 24/7, qualifies customers, checks storage unit availability, and books facility tours—all while your team sleeps. No more missed opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (unit number, access code issues, gate problems), and routes them to your facility team. Urgent access issues can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books facility tours instantly—no back-and-forth emails needed.
After tours, customers automatically receive a reservation confirmation that's pre-filled with their info from the CRM. The AI guides them through payment setup and insurance options. When completed, you're notified immediately.
Yes. Frontdesk integrates with most systems including SiteLink, storEDGE, Yardi, and others. All data syncs automatically—customers, facility tours, reservations, and service tickets.
Absolutely. The AI knows all your facilities, storage unit availability, pricing, and climate control options. It can route calls based on location, handle multi-facility inquiries, and manage multiple locations simultaneously.
The AI handles access code resets 24/7, verifies tenant identity, and can coordinate with on-site staff for unit access issues. For true emergencies, it immediately escalates to your on-call team.
Pricing is based on your facility size and call volume. Most self storage facilities see ROI within the first month from reduced no-shows and increased rental conversions. Contact us for a custom quote.
Stop missing storage inquiries at 2 AM. Start renting units while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."