Smart Home Installation AI Receptionist | 24/7 Lead Capture & Automated Scheduling | Frontdesk

BOOK MORE
INSTALLATIONS
WHILE YOU SLEEP

Every missed call is a lost installation. Every delayed response sends customers to competitors. Frontdesk AI answers calls 24/7, books consultations, schedules installations, and qualifies leads—all while your team focuses on perfect installations.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Smart Home Installation

Incoming Call...

Customer

"Hi, I want smart lights and a video doorbell installed. How soon can you come out?"

AI Receptionist

"Perfect! We can schedule a free consultation this Thursday at 2 PM. I'll send you a quote for the complete system."

✓ Consultation Booked • Thursday 2 PM

The Problem

SMART HOME INSTALLERS
LOSE CLIENTS DAILY

You're losing installations every day because you can't answer after hours. Homeowners call at night, no-shows waste your time, and your techs can't field calls mid-install. There's a better way.

You Miss Calls When Homeowners Are Shopping

Someone researches smart home systems at 9 PM, calls to ask about Ring doorbells and Nest thermostats, and gets voicemail. By morning, they've already booked a consultation with a competitor who answered immediately.

The Cost
$4,500/project
Average installation lost

Your Techs Can't Answer During Installations

While you're installing a security system, three more calls come in. Consultation requests, troubleshooting questions, quote inquiries—you can't be on a ladder and on the phone. Leads get frustrated waiting, and you lose projects.

The Cost
35+ calls/day
Per installation business

Consultations No-Show and You Lose Them Forever

You clear your schedule, drive to their home, and wait. They don't answer the door. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted drive time and another lost installation.

The Cost
25% no-show
Rate for home consultations
$54,000
Lost annually in missed projects
45%
Of inquiries happen after business hours
5 hours
Wasted weekly on no-shows

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed installation

24/7 Installation Chat

Homeowners visit your website at any hour looking for smart home solutions. Frontdesk Chat answers instantly, qualifies leads, discusses system options, and books consultations—all without human intervention.

  • Automatically captures budget, project scope, and technology preferences
  • Checks real-time availability across your installation calendar
  • Books free consultations directly into your schedule
Frontdesk Chat
2:14 AM • Active
"Hi, interested in whole-home automation. What systems do you install?"
AI
"We specialize in comprehensive smart home packages—lighting, security, climate, and entertainment. Would you like to schedule a free consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "My thermostat isn't connecting to the app..."
AI: "I'll create a support ticket right away. Can you confirm your system model?"
✓ Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—support requests, project inquiries, system questions. The AI understands context, creates tickets, schedules callbacks, and escalates to technicians only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates support tickets automatically
  • Recognizes customers from CRM and references past installations

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their project needs, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the smart home consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Chen
Project Interest
Whole-Home Automation • $15,000 budget
Installation Target
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and customer.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to project completion
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote request form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your smart home consultation is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project intake forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote generation and project approval workflows.

  • Pre-filled with CRM data (name, email, project details)
  • AI-guided completion for property details and system preferences
  • Automatically triggers outbound workflows on submission
AI Form
Project Quote Request
Pre-filled Fields
✓ Name, Email, Project Type (from CRM)
AI-Guided Fields
→ Property Details
→ System Preferences
What Happens Next
You're notified immediately and quote generation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR SMART HOME INSTALLATION AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your smart home business. Each agent handles different tasks—answering calls, booking consultations, handling service requests. They work together 24/7 to convert more leads faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles installation inquiries, books in-home assessments, and creates service tickets automatically.

Phone Calls Consultation Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies installation leads, shows available services and pricing, answers questions about smart devices and installation timelines instantly. Books home consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, installation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Request Teammate

Quote Assistant
Installation Quotes

Pre-fills quote request forms from CRM data. Guides homeowners through home size, device preferences, and budget requirements. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep homeowners engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with installation prospects and existing clients. Sends consultation confirmations, installation reminders, and answers questions about smart home devices via text—98% open rate.

Appointment Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about smart home services. Click, talk, get answers about pricing, device compatibility, and installation timelines—no typing required. Perfect for mobile users researching home automation.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, project type, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes technical issues (device offline, connection problems, setup help, etc.), creates tickets, triages by urgency, and notifies the right technician automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a technical issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from initial call to completed smart home—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM after a power surge. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in a full smart home setup. Can someone come out for a consultation?"
AI: "Absolutely! We can do a free home assessment. Would you like to schedule a consultation?"
Frontdesk CRM
Alex Thompson
Active
Phone
(555) 123-4567
Project Type
Full Smart Home
Budget
$15,000-$20,000
Timeline
2-3 Weeks
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, full smart home project, $15,000-$20,000 budget, 2-3 week timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Home Assessment
Alex Thompson • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Assessment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and project forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your home assessment is confirmed for Saturday, March 9 at 11:00 AM..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to assess your home automation needs..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AT
Alex Thompson
Home Assessment
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her full smart home interest, her $15,000-$20,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the home assessment on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE PLAN

Alex shows up for the rescheduled consultation. She loves the smart home plan. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the project agreement form is ready to send, and scheduling workflows begin. All happening automatically—you're just presenting the solution.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Full Smart Home Setup
Alex Thompson
Post-consultation sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the project scope. The AI guides her through property details and timeline preferences right on her phone. When she submits it, you're immediately notified. The project scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the smart thermostat options..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the smart home setup. She has a question about thermostat options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
THE AGREEMENT

With all her questions answered, Alex signs the project agreement. The system automatically sends installation schedules, preparation guides, and equipment details. Alex's smart home installation begins.

AGREEMENT SIGNED
Full Smart Home • $18,500
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Installation just finished. She has questions: "How do I connect my phone to the system?" "What's the access code for the app?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I connect my phone to the system?"
AI
"Hi Alex! Here's the setup guide: [link]. Download the app and use access code 4024..."
Alex
"What's the warranty on the equipment?"
AI
"All equipment has a 5-year warranty. Support is available 24/7. Welcome to your smart home!"
15
April 15, 2024 • 8:30 PM

THE LIGHTS
WON'T SYNC

Alex's smart lights won't sync with her phone. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and schedules a technician visit for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Smart Lights Not Syncing
Scheduled: Monday, 9:00 AM
17
May 5, 2024

SOFTWARE
UPDATE ALERT

There's a firmware update available for Alex's system. She gets notified automatically—email, text, or both, your choice. The system sends software updates, security alerts, maintenance reminders, and feature announcements. Clients stay informed without you sending individual messages. Everything happens automatically.

System Notifications
Sent to All Clients
UPDATE AVAILABLE
Firmware Update v2.4
New features & security improvements
ANNOUNCEMENT
New Voice Commands
Expanded voice control features now available!
REMINDER
Annual Maintenance
Schedule your annual system check-up
✓ All clients notified
No manual sending required
NEW REFERRAL
March 15, 2025
Alex Thompson
Referred: Jennifer Martinez
✓ Happy client referral
Friend wants same system
Why she referred
"Amazing support, love how everything just works, instant answers to every question"
18
March 15, 2025

A YEAR LATER
SHE REFERS

A year later, Alex refers her friend. She had a great experience—support was always quick, questions were answered instantly, and her system works flawlessly. The same AI that helped her find the right solution kept her delighted as a client. That's the full journey: lead to client to advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your smart home business

Can it handle after-hours installation inquiries? +

Yes. The AI answers calls 24/7, qualifies homeowners, discusses system options, and books installation consultations—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle technical support calls? +

The AI creates support tickets automatically, collects all details (system type, issue description, urgency), and routes them to your technical team. Critical issues like security system failures can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the quote request process work? +

After consultations, homeowners automatically receive a detailed quote that's pre-filled with their info from the CRM. The AI guides them through system options and installation timelines. When accepted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jobber, ServiceTitan, Housecall Pro, and others. All data syncs automatically—leads, consultations, quotes, and support tickets.

Can it handle multiple service areas or territories? +

Absolutely. The AI knows all your service areas, installer availability, pricing tiers, and product offerings. It can route calls based on location, handle territory-wide inquiries, and manage multiple regions simultaneously.

What about system malfunctions and emergencies? +

The AI handles emergency calls 24/7, verifies customer identity, and can coordinate with on-call technicians or dispatch teams. For critical issues like security breaches, it immediately escalates to your emergency response team.

How much does it cost? +

Pricing is based on your service volume and call traffic. Most companies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultation requests at 2 AM. Start booking installations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."