Every empty slot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books evaluations, handles appointment requests, and schedules sessions—all while your team focuses on therapy.
For Speech Therapy
Incoming Call...
Parent
"Hi, my son needs speech therapy. Do you have any openings this week?"
AI Receptionist
"Yes! We have Thursday at 3 PM available with Alex. Would you like to schedule an evaluation?"
✓ Evaluation Booked • Thursday 3 PM
You're losing patients every day while your phone goes unanswered. Parents call during sessions, no-shows waste your time, and your front desk can't keep up. There's a better way.
A concerned parent finds your practice online at 8 PM, calls, and gets voicemail. By the time you check messages the next morning, they've already booked with another SLP who answered immediately.
While you're in a therapy session, three more calls come in. Evaluation requests, insurance questions, cancellations, progress report inquiries—you can't be everywhere at once. Parents get frustrated waiting, and you lose new patients.
You block off time for an evaluation, prepare materials, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted therapy time and lost revenue.
One AI workforce that handles every touchpoint—from first call to scheduled session
Parents visit your speech therapy website at any hour. Frontdesk Chat answers instantly, gathers patient information, checks therapy availability, and books evaluations—all without human intervention.
Every call is answered instantly—appointment requests, cancellations, insurance questions, therapy inquiries. The AI understands context, schedules sessions, handles rescheduling, and escalates to your team only when needed.
When patients miss appointments, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their child's therapy needs, and books a new session—all while updating your practice management system and calendar.
Every interaction—chat, call, evaluation, therapy session—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and their therapy journey.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, session confirmations, and parent education sequences based on therapy progress and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-evaluation confirmations, session reminders, progress updates, and parent education sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for evaluation scheduling and insurance verification workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your practice. Each agent handles different tasks—answering calls, scheduling evaluations, managing appointment requests. They work together 24/7 to keep your schedule full and parents happy.
Answers every call instantly—no voicemail, no missed appointments. Handles parent inquiries, schedules speech evaluations, and creates session notes automatically.
Qualifies client leads, explains therapy services and specializations, answers questions about insurance coverage and session availability instantly. Books initial evaluations and captures parent contact info—all through your website chat, 24/7.
Sends personalized evaluation confirmations, session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send progress updates at the right time to keep parents engaged and informed.
Pre-fills client intake forms from CRM data. Guides parents through child development history and insurance information. Triggers automation workflows when submitted.
Automatically reaches out to families at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails therapy progress reports. Coordinates all outbound channels to re-engage families and keep clients progressing.
Handles two-way SMS conversations with parents and caregivers. Sends session confirmations, progress updates, and answers questions about therapy techniques via text—98% open rate.
Lets website visitors speak directly to your website about therapy services. Click, talk, get answers about evaluations, scheduling, and insurance coverage—no typing required. Perfect for mobile users seeking therapy information.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and session data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, therapy type, and appointment status.
Parents don't submit requests—they just call or text. Your AI recognizes scheduling needs (reschedule session, insurance question, progress report request), creates tasks, triages by urgency, and notifies the right therapy staff automatically.
Watches every conversation and alerts you when it matters. If a parent was concerned, if a cancellation was requested, if an evaluation was booked—you know instantly.
Follow one parent from phone call to scheduled evaluation—see how every system works together
Alex calls at 2 AM. Her daughter just said her first word at 3 years old. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, daughter's age, speech delay concerns, preferred morning appointments. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the evaluation is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and follow-ups—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. Emma woke up cranky and she completely forgot about the evaluation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her daughter's speech concerns, her preferred morning appointments. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just put Emma down for a nap. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule Emma's evaluation?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled evaluation. Emma qualifies for speech therapy services. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: treatment plan emails get queued, scheduling links are ready to send, and insurance verification workflows begin. All happening automatically—you're just focused on helping Emma.
Alex just finished the evaluation. She's walking to her car when her phone buzzes. It's a treatment plan agreement from Frontdesk Forms—already filled with her name, email, and Emma's information. The AI guides her through insurance details and preferred scheduling right on her phone. When she submits it, you're immediately notified. The scheduling process begins automatically—all without you lifting a finger.
Alex is at work, thinking about Emma's treatment plan. She has a question about session frequency. She calls. The AI answers instantly, recognizes her from your CRM, remembers Emma's evaluation and treatment plan, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With insurance verified and the schedule confirmed, Emma starts speech therapy. The system automatically sends session reminders, progress updates, and home exercise guides. Emma's journey to better communication has begun.
Alex is putting Emma to bed. She has questions: "What are the home exercises again?" "How do I help her practice the /k/ sound?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Emma woke up with a fever. It's 6:30 AM and Alex needs to cancel today's session. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, cancels the appointment, and reschedules it for next week. Alex doesn't have to wait for business hours or leave voicemails. She just explains the situation, and it's handled.
Emma has made incredible progress. Alex gets notified automatically—email, text, or both, your choice. The system sends progress reports, session summaries, home practice tips, and parent resources. Families stay informed without you sending individual messages. Everything happens automatically.
Six months later, Emma is speaking in full sentences. Alex stays with your practice because she had an amazing experience—questions were answered instantly, scheduling was effortless, and she felt supported every step of the way. The same AI that helped her find care for Emma kept her engaged throughout the journey. That's the full story: inquiry to evaluation to ongoing care.
Everything you need to know about using Frontdesk for your practice
Yes. The AI answers calls 24/7, schedules evaluations and therapy sessions, verifies insurance, and books appointments—all while you're with clients or off the clock. No more missed calls at 7 PM.
The AI handles cancellations automatically, collects all details (client name, reason, preferred time), and reschedules immediately. It can also fill last-minute openings by calling your waitlist clients instantly.
Yes. The system automatically sends confirmation emails and reminder texts before sessions. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books evaluations and therapy sessions instantly—no back-and-forth phone tag needed.
After scheduling, clients automatically receive intake forms that are pre-filled with their information from the CRM. The AI guides them through medical history, communication concerns, and insurance verification. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including SimplePractice, TherapyNotes, WebPT, and others. All data syncs automatically—clients, appointments, intake forms, and session notes.
Absolutely. The AI knows all your clinicians, their specialties, availability, and locations. It can route calls based on therapist expertise, handle multi-location inquiries, and manage scheduling across your entire practice simultaneously.
The AI handles urgent evaluation requests 24/7, assesses priority level, and can schedule expedited appointments. For teletherapy, it sends secure video links and setup instructions automatically before each session.
Pricing is based on your practice size and call volume. Most clinics see ROI within the first month from reduced no-shows and increased client retention. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking evaluations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."