STEM Learning Centers AI Receptionist | Automated Class Scheduling & Enrollment | Frontdesk

FILL YOUR
STEM CLASSES
WHILE YOU SLEEP

Every empty seat costs money. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, books trial classes, handles parent inquiries, and closes enrollments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For STEM Learning Centers

Incoming Call...

Parent

"Hi, I'm looking for robotics classes for my 10-year-old. Do you have anything available?"

AI Receptionist

"Yes! We have our Robotics Level 2 class—Wednesdays 4-5:30 PM, $299/month. Would you like to schedule a free trial class?"

✓ Trial Booked • Robotics Level 2

The Problem

STEM LEARNING CENTERS
LOSE ENROLLMENTS DAILY

You're losing enrollments every day parents call and can't reach you. Inquiries come at 9 PM, trial class no-shows waste your time, and your team can't keep up with peak registration season.

You Miss Calls When Parents Are Ready to Enroll

A parent finds your robotics program at 10 PM, calls to ask about availability, and gets voicemail. By the time you respond in the morning, they've already enrolled their child at a competitor who answered immediately.

The Cost
$3,600/year
Lost per missed enrollment

Your Team Is Drowning in Inquiries

While you're teaching a coding class, five parent calls come in. Program questions, trial class bookings, schedule inquiries—you can't be everywhere at once. Parents get frustrated waiting, and you lose enrollments to centers that respond faster.

The Cost
60+ calls/week
Per learning center

Trial Classes No-Show and You Lose Them Forever

You reserve spots, prep materials, and clear instructor time. The family doesn't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted resources and an empty seat that could have gone to another interested family.

The Cost
35% no-show
Rate for trial classes
$43,200
Lost annually from missed inquiries
45%
Of parent inquiries happen after hours
24 hours
Parents decide within one day

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Enrollment Chat

Parents visit your STEM Learning Centers website at any hour. Frontdesk Chat answers instantly, qualifies families, explains available programs, and schedules trial classes—all without human intervention.

  • Automatically extracts student age, interests, and learning goals
  • Checks real-time class availability and instructor schedules
  • Books trial classes directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for robotics classes for my 10-year-old. What's available?"
AI
"Perfect! We have Robotics Level 2 on Saturdays at 10 AM—great for that age. Would you like to schedule a free trial class?"
"Yes! This Saturday works."
Trial Class Booked ✓
Saturday, March 9 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at STEM Learning Centers. How can I help?"
Parent: "My daughter missed today's coding class. Can she make it up?"
AI: "Absolutely! I can schedule a makeup class for her. What's her name and which class section?"
✓ Makeup Class Scheduled

AI Phone Receptionist

Every call is answered instantly—enrollment inquiries, makeup class requests, curriculum questions. The AI understands context, schedules classes, handles parent concerns, and escalates to instructors only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules makeup classes and trial sessions automatically
  • Recognizes enrolled families from CRM and references student progress

Smart Outbound Follow-ups

When families no-show for trial classes, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their child's interests, and books a new trial—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules trial classes and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from STEM Learning Centers. I noticed we missed you for the Robotics trial class on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Trial Class Rescheduled
Saturday, March 16 • 10:00 AM
Frontdesk CRM
Parent Name
Sarah Chen
Student & Program Interest
Age 10 • Robotics Level 2
Preferred Start Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Trial Class Scheduled

Unified CRM

Every interaction—chat, call, trial class, makeup session—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family and student.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, class rosters, and all systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-trial class email sequence
Reminder SMS scheduled
Post-trial follow-up ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Trial Class Email
"Hi Sarah! Your trial Robotics class is confirmed. Here's what to expect and what to bring..."
Reminder Email
"Just a friendly reminder about your trial class tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-trial confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for class placement and program confirmation workflows.

  • Pre-filled with CRM data (parent name, email, student info)
  • AI-guided completion for student background and learning goals
  • Automatically triggers outbound workflows on submission
AI Form
Student Enrollment
Pre-filled Fields
✓ Parent Name, Email, Program (from CRM)
AI-Guided Fields
→ Student Background
→ Learning Goals & Experience
What Happens Next
You're notified immediately and class placement begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR STEM LEARNING CENTERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your STEM center. Each agent handles different tasks—answering calls, booking class trials, handling parent inquiries. They work together 24/7 to fill your programs faster and keep families engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every parent call instantly—no voicemail, no missed enrollments. Handles program inquiries, books trial classes, and creates support requests automatically.

Phone Calls Trial Booking Support Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies family leads, shows available programs and pricing, answers questions about curriculum and start dates instantly. Books trial classes and captures contact info—all through your website chat, 24/7.

Lead Qualifying Program Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized trial class confirmations, session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Student Registration

Pre-fills enrollment forms from CRM data. Guides parents through student information and emergency contact verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to families at the right time. Makes outbound calls to trial class no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost enrollments and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with families and students. Sends class confirmations, session reminders, and answers questions about available programs via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available programs. Click, talk, get answers about pricing, class schedules, and curriculum—no typing required. Perfect for busy parents browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, student, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Families don't submit tickets—they just call or text. Your AI recognizes support issues (schedule conflicts, equipment needs, billing questions), creates tickets, triages by urgency, and notifies the right staff members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a support issue was reported, if a trial class was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI receptionist for STEM Learning Centers answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for STEM classes for my 8-year-old. Do you have anything available?"
AI: "Yes! We have our Robotics & Coding program starting next month—ages 7-10, Tuesday evenings. Would you like to schedule a trial class?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
Robotics & Coding
Student Age
8 years old
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the STEM Learning Centers automation captures everything: name, phone, Robotics & Coding interest, 8-year-old daughter, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the trial class. Instant confirmation—no waiting.

MARCH 2024
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Robotics Trial Class
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Trial Class Booked
Trigger detected in CRM
2
Confirmation Email Sent
Trial class details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-trial email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the trial class is booked, the STEM Learning Centers scheduling software springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Trial Class Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your trial Robotics & Coding class is confirmed for Saturday, March 9 at 11:00 AM..."
Trial Class Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your trial class tomorrow! We're excited to show your daughter our robotics lab..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the trial class. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Robotics Trial Class
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Robotics & Coding interest, her 8-year-old daughter. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Robotics trial class on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Trial Class Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

HER DAUGHTER
LOVES IT

Alex shows up for the rescheduled trial class. Her daughter loves building robots. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-trial follow-up emails get queued, the enrollment form is ready to send, and qualification workflows begin. All happening automatically—you're just teaching the class.

TRIAL CLASS COMPLETE
Saturday, March 16 • 2:00 PM
Robotics & Coding
Alex Chen
Post-trial sequence activated
Frontdesk Forms
Enrollment Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the trial class. She's walking to her car when her phone buzzes. It's an enrollment form from Frontdesk Forms—already filled with her name, email, and the program her daughter just tried. The AI guides her through emergency contact and medical information right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial class completed • Enrollment submitted
AI
"I remember your trial class! How can I help?"
Alex
"Question about what to bring to the first class..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the first class. She has a question about what her daughter should bring. She calls. The AI answers instantly, recognizes her from your CRM, remembers her trial class and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX COMPLETES
ENROLLMENT

With all questions answered, Alex completes the enrollment. The system automatically sends welcome emails, first class instructions, and supply lists. Her daughter's officially enrolled.

ENROLLMENT COMPLETE
Robotics & Coding • Starting March 15
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex's daughter just finished her first class. She has questions: "What project will we work on next week?" "Can she bring her own laptop?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What project will we work on next week?"
AI
"Hi Alex! Next week we'll build a line-following robot. Students will learn about sensors and basic programming..."
Alex
"Can she bring her own laptop?"
AI
"Yes! We provide all equipment, but she's welcome to bring her own. Just make sure it's charged. See you Tuesday!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS
TO RESCHEDULE

Alex has a work conflict next Tuesday. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, checks available makeup classes, and reschedules for Thursday evening. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CLASS RESCHEDULED
Makeup Class Booked
Scheduled: Thursday, 5:00 PM
17
May 5, 2024

OPEN HOUSE
THIS SAT

There's a STEM showcase and open house this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends program announcements, event reminders, schedule updates, and center news. Parents stay informed without you sending individual messages. Everything happens automatically.

Center Event
Sent to All Families
EVENT
STEM Showcase & Open House
Saturday, May 10 • 2:00 PM • Main Lab
ANNOUNCEMENT
Summer Programs Opening
Registration opens next week for summer camps!
REMINDER
Project Portfolio Due
Students should bring their completed robots next week
✓ All families notified
No manual sending required
RE-ENROLLED
March 15, 2025
Alex Chen
Robotics & Coding • Advanced Level
✓ Re-enrolled for next semester
Moving to advanced robotics
Why she re-enrolled
"Amazing support staff, always got quick answers, my daughter learned so much and made great friends"
18
March 15, 2025

A YEAR LATER
SHE RE-ENROLLS

A year later, Alex re-enrolls her daughter in the advanced program. She had a great experience—scheduling was always flexible, questions were answered instantly, and she felt supported. The same AI that helped her find the program kept her happy as a parent. That's the full journey: inquiry to enrollment to retention.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your STEM learning center

Can it handle after-hours enrollment inquiries? +

Yes. The AI answers calls 24/7, qualifies interested families, provides program information, and schedules tours—all while your staff is off. No more missed enrollment opportunities from evening or weekend calls.

How does it handle class schedule questions? +

The AI knows your entire class schedule, age groups, skill levels, and availability. It can recommend programs based on a child's age and interests, explain curriculum details, and book trial classes instantly without staff intervention.

Does it reduce trial class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before trial classes and facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books facility tours and trial classes instantly—no back-and-forth emails needed.

How does the enrollment process work? +

After tours or trial classes, families automatically receive an enrollment form that's pre-filled with their information from the CRM. The AI guides them through registration, payment setup, and waiver completion. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Mindbody, Pike13, Jackrabbit, and others. All data syncs automatically—prospective families, tours, enrollments, and class registrations.

Can it handle multiple locations or franchises? +

Absolutely. The AI knows all your locations, program offerings, class schedules, and instructor availability. It can route calls based on location, handle multi-center inquiries, and manage multiple facilities simultaneously.

What about camp registrations and special events? +

The AI handles camp registrations, birthday parties, and special workshops 24/7. It provides pricing, checks availability, collects age and interest details, and completes bookings—even during high-demand periods like summer camp enrollment.

How much does it cost? +

Pricing is based on your number of locations and call volume. Most STEM learning centers see ROI within the first month from reduced no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollments after hours. Start filling classes while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."