AI Receptionist for Tax Attorneys | 24/7 Client Management | Frontdesk

BOOK MORE
TAX CONSULTATIONS
WHILE YOU SLEEP

Every missed call is a lost client. Every tax season overwhelms your staff. Frontdesk AI answers calls 24/7, books consultations, qualifies leads, and schedules appointments—all while your team focuses on casework.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Tax Attorneys

Incoming Call...

Potential Client

"Hi, I need help with an IRS audit notice. Can I schedule a consultation?"

AI Receptionist

"Absolutely. Attorney Rodriguez specializes in IRS audits. I have Thursday at 2 PM available. Does that work?"

✓ Consultation Booked • Thursday 2 PM

The Problem

TAX ATTORNEYS
LOSE CLIENTS TO MISSED CALLS

You're losing clients every day you miss their calls. Desperate taxpayers reach out during IRS deadlines, no-shows waste your billable hours, and your staff can't keep up with tax season volume.

You Miss Calls During Critical Deadlines

A panicked taxpayer gets an IRS notice at 9 PM, calls your office, and gets voicemail. By morning, they've already hired the attorney who answered. During tax season, every missed call is a lost client.

The Cost
$5,000-$15,000
Average retainer per client lost

Your Staff Drowns During Tax Season

While you're in a client consultation, five more calls come in. IRS levy issues, audit notices, consultation requests—your receptionist can't keep up. Clients get frustrated waiting on hold, and you lose high-value cases.

The Cost
100+ calls/day
During peak tax season

Consultations No-Show and Billable Hours Vanish

You block off your calendar, review their case documents, and prepare. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, just wasted billable time and an empty calendar slot.

The Cost
25% no-show
Rate for initial consultations
$120K+
Lost annually from missed client calls
60%
Of urgent tax inquiries happen after hours
24 hours
Window before clients hire another attorney

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to consultation booked

24/7 Client Intake Chat

Tax clients need help at any hour—especially during tax season. Frontdesk Chat answers instantly, qualifies leads, assesses case complexity, and books consultations—all without human intervention.

  • Automatically captures tax issue type, urgency, and filing status
  • Checks attorney availability in real-time
  • Books consultations directly into your calendar
Frontdesk Chat
11:42 PM • Active
"I received an IRS audit notice. Can someone help?"
AI
"I can connect you with Attorney Chen who specializes in IRS audits. Would you like to schedule a consultation this week?"
"Yes! Thursday afternoon works."
Consultation Booked ✓
Thursday, March 14 • 2:30 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Good afternoon, this is the law office. How may I assist you?"
Caller: "I need to discuss a tax lien issue..."
AI: "I'll connect you with our tax resolution specialist. When would be a good time for a consultation?"
✓ Case #2847 Created

AI Phone Receptionist

Every call is answered instantly—tax questions, IRS notices, consultation requests, document status checks. The AI understands tax terminology, creates case files, schedules consultations, and escalates urgent matters only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates case files and intake forms automatically
  • Recognizes existing clients from CRM and references past cases

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, understands their tax situation, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Alex, this is Frontdesk from the law office. I noticed we missed you for your IRS audit consultation on Thursday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday instead?"
✓ Consultation Rescheduled
Tuesday, March 19 • 3:00 PM
Frontdesk CRM
Name
Alex Martinez
Case Type
IRS Audit Defense
Urgency Level
High • Response by April 15
Source
Web Chat • 11:42 PM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, document request—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and case.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to case resolution
  • Syncs with calendar, case files, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on case type and engagement level.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and case milestone reminders
Automated Follow-Ups
What's Happening Now
Pre-consultation document checklist sent
Reminder SMS scheduled
Post-consultation follow-up ready
Retainer agreement queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your consultation is confirmed. Here are the documents to bring..."
Reminder Email
"Just a reminder about your tax consultation tomorrow at 2:30 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, document reminders, case updates, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client case type
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart client intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for case evaluation and engagement letter workflows.

  • Pre-filled with CRM data (name, email, case type)
  • AI-guided completion for income, liabilities, and tax history
  • Automatically triggers case review workflows on submission
AI Form
Client Intake Questionnaire
Pre-filled Fields
✓ Name, Email, Case Type (from CRM)
AI-Guided Fields
→ Tax Year(s) Affected
→ Income & Liability Details
What Happens Next
You're notified immediately and case evaluation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TAX ATTORNEYS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your tax law practice. Each agent handles different tasks—answering calls, booking consultations, handling client requests. They work together 24/7 to convert more leads into paying clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles tax inquiries, books client consultations, and creates case intake requests automatically.

Phone Calls Consultation Booking Case Intake
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies tax resolution leads, answers questions about IRS debt relief, audit defense, and tax planning services instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, tax deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Teammate

Intake Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides clients through tax situation details and financial information. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with tax leads and current clients. Sends consultation confirmations, tax deadline reminders, and answers questions about IRS representation and payment plans via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about tax services. Click, talk, get answers about tax resolution, audit defense, and consultation fees—no typing required. Perfect for mobile users browsing tax attorneys.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed lead and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by case type, consultation status, and lead stage.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit tasks—they just call or text. Your AI recognizes client requests (document collection, IRS notice responses, payment plan setup, etc.), creates tasks, prioritizes by deadline, and notifies the right staff member automatically.

Auto-Create Prioritize Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a lead mentioned urgent IRS action, if a client request was submitted, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from phone call to retainer signed—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM after receiving an IRS audit notice. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I just received an IRS audit notice. I need to speak with a tax attorney urgently."
AI: "I understand this is urgent. I can schedule a consultation with our lead tax attorney. Would tomorrow at 10 AM work for you?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Issue Type
IRS Audit
Tax Years
2021-2022
Consultation Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, IRS audit issue, tax years 2021-2022, urgency level. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

FRI AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Friday at 10 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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IRS Audit Consultation
Alex Martinez • Friday, March 15 • 10:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your IRS audit consultation is confirmed for Friday, March 15 at 10:00 AM. Please bring your audit notice and tax returns..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're ready to help you with your IRS audit..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 10:15 AM

SHE FORGOT
TO SHOW UP

Friday morning, Alex is stuck in an emergency work meeting. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, March 15 • 10:00 AM
AM
Alex Martinez
IRS Audit Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + case details ready
07
Friday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her IRS audit issue, her tax years 2021-2022. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the IRS audit consultation on Friday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry—work emergency. Can we do this Thursday instead?"
Consultation Rescheduled
Thursday, March 21 • 2:00 PM
09
Thursday, 2:45 PM

SHE WANTS
TO HIRE YOU

Alex shows up for the rescheduled consultation. After reviewing her case, she's ready to hire you. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: engagement letter gets queued, retainer agreement is ready to send, and case setup workflows begin. All happening automatically—you're just focused on the legal work.

CONSULTATION COMPLETE
Thursday, March 21 • 2:00 PM
IRS Audit Defense
Alex Martinez
Client onboarding sequence activated
Frontdesk Forms
Client Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Thursday, 3:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and the case details you just discussed. The AI guides her through financial information and document upload right on her phone. When she submits it, you're immediately notified. The case setup process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the retainer agreement..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, reviewing the retainer agreement. She has a question about the payment terms. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 25, 2024

ALEX SIGNS
THE RETAINER

With all her questions answered, Alex signs the retainer agreement. The system automatically sends welcome emails, case portal access, and next steps documentation. Alex's officially your client.

RETAINER SIGNED
IRS Audit Defense • $5,000 retainer
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just got home from work. She has questions: "What documents do you still need?" "When is the IRS response deadline?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What documents do you still need from me?"
AI
"Hi Alex! We still need your 2021 bank statements and W-2 forms. You can upload them here: [link]"
Alex
"When is the IRS deadline?"
AI
"Your response is due by May 15, 2024. We're on schedule and will have everything submitted well before then!"
15
April 15, 2024 • 8:30 PM

NEED MORE
DOCUMENTS

You need additional documentation from Alex for the audit response. It's 8:30 PM on a Sunday. She can call, text, or use the client portal—whichever she prefers. The AI answers instantly, understands the request, sends her a secure upload link, and notifies you when documents arrive. Alex doesn't have to wait for business hours or navigate complex systems. She just asks, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
DOCUMENT REQUEST SENT
2021 Bank Statements & W-2
Secure upload link sent • Due: April 30
17
May 5, 2024

CASE UPDATE
SENT

You've filed the audit response with the IRS. Alex gets notified automatically—email, text, or both, your choice. The system sends case updates, deadline reminders, document requests, and important announcements. Clients stay informed without you sending individual messages. Everything happens automatically.

Case Update
Sent to Client
CASE MILESTONE
Audit Response Filed
Friday, May 10 • Submitted to IRS
NEXT STEPS
IRS Review Period
Expected response in 30-60 days
REMINDER
Document Retention
Keep all records for next 3 years
✓ Client notified automatically
No manual sending required
NEW REFERRAL
June 15, 2024
Marcus Johnson
Business Tax Planning • Referred by Alex Martinez
✓ Consultation booked
Thursday, June 20 at 2:00 PM
Why he called
"Alex said you helped her with her audit and were always available to answer questions. That's exactly what I need."
18
June 15, 2024

THREE MONTHS LATER
SHE REFERS A FRIEND

Three months later, Alex's audit is resolved favorably. She had a great experience—questions were answered instantly, updates came automatically, and she felt supported throughout. When her friend needs a tax attorney, she sends him your way. The same AI that helped her resolve her audit kept her happy as a client. That's the full journey: prospect to client to referral source.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your tax law practice

Can it handle after-hours client calls? +

Yes. The AI answers calls 24/7, qualifies potential clients, screens for conflicts of interest, and books consultations—all while you focus on casework. No more missed opportunities during tax season crunch.

How does it handle urgent IRS deadline questions? +

The AI triages urgent matters automatically, collects all details (tax year, notice type, deadline date, issue urgency), and routes them to the appropriate attorney. Critical IRS deadlines are escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, prospects automatically receive an engagement letter and intake form that's pre-filled with their info from the CRM. The AI guides them through document collection and conflict check verification. When submitted, you're notified immediately.

Does it work with my existing practice management software? +

Yes. Frontdesk integrates with most systems including Clio, MyCase, PracticePanther, and others. All data syncs automatically—prospective clients, consultations, engagement letters, and case inquiries.

Can it handle multiple attorneys or practice areas? +

Absolutely. The AI knows all your attorneys, their specialties, availability, and rates. It can route calls based on practice area, handle firm-wide inquiries, and manage multiple offices simultaneously.

What about IRS audit notices and tax emergencies? +

The AI handles urgent tax matters 24/7, collects critical notice details, and can coordinate with your team or clients. For true emergencies like levy actions or imminent deadlines, it immediately escalates to your on-call attorney.

How much does it cost? +

Pricing is based on your firm size and call volume. Most tax law practices see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."