Every missed call is a lost ticket sale. Every unanswered question is a family choosing another park. Frontdesk AI answers calls 24/7, books group reservations, handles guest inquiries, and sells tickets—all while your team focuses on creating magical experiences.
For Theme Parks
Incoming Call...
Guest
"Hi, I need tickets for a family of 6 this Saturday. Do you have group rates?"
AI Receptionist
"Absolutely! Our family package is $240 for 6 guests—includes all rides and a meal voucher. Shall I reserve that for Saturday?"
✓ 6 Tickets Sold • Saturday
You're losing ticket sales while guests wait on hold. Families call after hours for park hours and pricing, no-shows waste group reservation slots, and your front desk can't handle peak season volume. There's a better way.
A family researches your theme park at 9 PM, calls to ask about group packages and season passes, and gets voicemail. By the time you check messages in the morning, they've already bought tickets at the competitor down the road who answered.
While you're helping a guest at the gate, three more calls come in. Birthday party inquiries, season pass questions, ride accessibility requests—you can't be everywhere at once. Guests get frustrated waiting on hold, and you lose bookings to faster competitors.
You reserve 30 spots for a birthday party, prep the pavilion, and block off staff. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted capacity and lost concession revenue.
One AI workforce that handles every touchpoint—from first inquiry to group booking confirmation
Visitors browse your theme park website at any hour. Frontdesk Chat answers instantly, provides ticket pricing, checks ride wait times, and books group reservations—all without human intervention.
Every call is answered instantly—lost item reports, event bookings, season pass questions. The AI understands context, creates tickets, schedules callbacks, and escalates to staff only when needed.
When group bookings are incomplete, Frontdesk Outbound automatically calls to finalize details. The AI references the original inquiry, knows their party preferences, and completes the reservation—all while updating your booking system.
Every interaction—chat, call, booking, guest service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and group organizer.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate booking confirmations, visit reminders, and promotional sequences based on behavior and visit history.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and promotional sequences—all orchestrated by Marketing Automation.
Smart group booking forms that pre-fill from CRM data and guide organizers through completion. When forms are submitted, they automatically trigger outbound automation sequences for payment confirmation and visit preparation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your theme park operations. Each agent handles different tasks—answering calls, booking tickets, handling guest requests. They work together 24/7 to maximize guest satisfaction and revenue.
Answers every call instantly—no voicemail, no missed guests. Handles ticket inquiries, books group visits, and creates guest service requests automatically for ride issues or lost items.
Qualifies visitor leads, shows available ticket packages and pricing, answers questions about attractions, park hours, and special events instantly. Books group reservations and captures contact info—all through your website chat, 24/7.
Sends personalized group visit confirmations, special event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep visitors engaged and drive repeat visits.
Pre-fills group booking forms from CRM data. Guides visitors through party size, date selection and special requests. Triggers automation workflows when submitted for birthday parties and corporate events.
Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows for group events, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep visitors engaged with special offers and season pass promotions.
Handles two-way SMS conversations with park visitors and group organizers. Sends event confirmations, ride wait time updates, and answers questions about attractions, dining options, and show times via text—98% open rate.
Lets website visitors speak directly to your website about attractions and ticket options. Click, talk, get answers about pricing, ride restrictions, and park hours—no typing required. Perfect for mobile users browsing tickets while on the go.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event type, group size, and booking status.
Guests don't submit service requests—they just call or text. Your AI recognizes guest issues (lost item, ride malfunction, first aid needed, etc.), creates service tickets, triages by urgency, and notifies the right operations staff automatically.
Watches every conversation and alerts you when it matters. If a guest was frustrated, if a ride issue was reported, if a large group booking was made—you know instantly.
Follow one guest from phone call to season pass purchase—see how every system works together
Alex calls at 2 AM planning her family's summer trip. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 4-person party, $240 Family Fun Package, March 15th visit date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks availability, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 4-person party, her $240 Family Fun Package. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new date, and hangs up. The system updates automatically. No one had to do anything.
Alex shows up for the rescheduled visit. Her family loves the park. You check them in through your system. The moment you mark "Visit Complete," the system springs into action: post-visit follow-up emails get queued, the season pass offer is ready to send, and guest satisfaction surveys begin. All happening automatically—you're just making guests happy.
Alex just finished the visit. She's walking to her car when her phone buzzes. It's a season pass offer from Frontdesk Forms—already filled with her name, email, and family size. The AI guides her through payment and emergency contact information right on her phone. When she submits it, you're immediately notified. The registration process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her next visit. She has a question about the season pass parking benefits. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and pass purchase, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex buys the family season pass. The system automatically sends welcome emails, parking pass instructions, and upcoming event notifications. Alex's family is now part of your park community.
Alex is planning her next visit. She has questions: "What time does the water park open?" "Is the fireworks show happening this weekend?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex lost her phone during her visit. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a lost and found ticket, and confirms they'll check the area. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a Summer Festival this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends park announcements, event reminders, ride updates, and special offers. Guests stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—lost items were found quickly, questions were answered instantly, and her family felt valued. The same AI that helped her book her first visit kept her happy as a guest. That's the full journey: inquiry to visitor to loyal season pass holder.
Everything you need to know about using Frontdesk for your theme park operations
Yes. The AI answers calls 24/7, answers questions about tickets, hours, attractions, and special events—all while your team is off the clock. No more missed booking opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (guest name, issue description, location in park, urgency), and routes them to your guest services team. Emergency requests can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before group visits and special events. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for birthday parties, corporate events, and group bookings instantly—no back-and-forth emails needed.
After inquiries, guests automatically receive a season pass offer that's pre-filled with their info from the CRM. The AI guides them through payment options and add-on selections. When purchased, you're notified immediately.
Yes. Frontdesk integrates with most systems including ticketing platforms, POS systems, and event management software. All data syncs automatically—guest inquiries, bookings, season passes, and service requests.
Absolutely. The AI knows all your park locations, attraction availability, ticket pricing, and special events. It can route calls based on location, handle multi-park inquiries, and manage multiple venues simultaneously.
The AI handles lost child reports 24/7, collects critical details, and can coordinate with on-site security and guest services. For true emergencies, it immediately escalates to your on-call management team.
Pricing is based on your park size and call volume. Most theme parks see ROI within the first month from increased ticket sales and improved guest satisfaction. Contact us for a custom quote.
Stop missing group bookings after hours. Start securing reservations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."