Therapeutic Boarding Schools AI Receptionist | 24/7 Parent Support & Admissions | Frontdesk

FILL YOUR
OPEN BEDS
WHILE YOU SLEEP

Every empty bed costs money. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, schedules assessments, handles parent inquiries, and secures admissions—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Therapeutic Boarding Schools

Incoming Call...

Parent

"Hi, my son is struggling and we need help. Do you have any openings?"

AI Receptionist

"Yes, we have availability. I can schedule an assessment with our admissions team. Would tomorrow at 10 AM work for you?"

✓ Assessment Scheduled • Tomorrow 10 AM

The Problem

THERAPEUTIC BOARDING SCHOOLS
LOSE FAMILIES IN CRISIS

Desperate parents call at 2 AM when their teen is in crisis. They get voicemail and move to the next school. Your admissions team can't keep up, and families slip through the cracks.

You Miss Calls During Crisis Moments

A parent researches your program at midnight after another incident with their struggling teen. They call desperately needing help and get voicemail. By morning, they've already started the assessment process with a school that answered.

The Cost
$85,000+
Lost per missed enrollment

Your Admissions Team Is Overwhelmed

While conducting a parent consultation, five more inquiries come in. Educational consultant referrals, crisis assessments, insurance questions—your team can't be everywhere at once. Families get frustrated waiting, and you lose enrollments to faster competitors.

The Cost
40+ calls/day
Per admissions director

Campus Visits No-Show and Families Disappear

You schedule a campus visit, coordinate staff availability, and prepare materials. The family doesn't show. You send one follow-up email that goes unanswered. That's it—they're gone. No second chance, no recovery, just an empty bed and a family you couldn't help.

The Cost
35% no-show
Rate for initial assessments
$1.2M+
Lost annually from missed inquiries
60%
Of parent inquiries happen after hours
7-14 days
Average time to complete enrollment

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Admissions Chat

Parents visit your therapeutic boarding school website at any hour, desperate for help. Frontdesk Chat answers instantly, understands their teen's struggles, explains your programs, and schedules assessments—all without human intervention.

  • Automatically gathers teen's age, behavioral concerns, and family situation
  • Matches families to appropriate therapeutic programs and treatment options
  • Schedules clinical assessments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"My 15-year-old daughter is struggling with anxiety and refusing school. Do you have openings?"
AI
"I understand how difficult this is. We have immediate availability in our anxiety-focused program with clinical therapy. Would you like to schedule a confidential assessment?"
"Yes! As soon as possible please."
Assessment Scheduled ✓
Monday, March 11 • 10:00 AM • Clinical Director
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello, this is Frontdesk at Summit Ridge Academy. How can I help you today?"
Parent: "I need to speak with my son's therapist about his progress..."
AI: "I'll connect you with Dr. Martinez. I can see your son Alex has his weekly session tomorrow. Would you like to join?"
✓ Family Session Scheduled

AI Phone Receptionist

Every call is answered instantly—admission inquiries, parent concerns, therapy session requests, crisis support. The AI understands context, recognizes families, schedules appointments, and escalates urgent situations to clinical staff immediately.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules family sessions and clinical consultations automatically
  • Recognizes families from CRM and references student treatment plans

Smart Outbound Follow-ups

When families miss assessments or don't complete intake paperwork, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation about their teen's challenges, shows empathy, and re-engages families—all while updating your admissions system.

  • Automatically detects missed assessments and triggers compassionate follow-up calls
  • Smart retry sequences with trauma-informed communication
  • Reschedules assessments and updates admissions workflow automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Mrs. Johnson, this is Frontdesk. I understand things have been overwhelming. We missed you for Alex's clinical assessment Monday. I know you mentioned she's been struggling—would it help to reschedule?"
Parent: "Yes, I'm so sorry. Things got chaotic. Can we do next week?"
✓ Assessment Rescheduled
Tuesday, March 19 • 2:00 PM • Dr. Chen
Frontdesk CRM
Parent Name
Jennifer Johnson
Student & Concerns
Alex (15) • Anxiety, School Refusal
Program Match
Anxiety-Focused Treatment
Source
Web Chat • 2:14 AM
Status
Assessment Scheduled

Unified CRM

Every interaction—chat, call, assessment, family session—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every inquiry, student, and family journey.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, clinical notes, and admissions systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate assessment reminders, intake follow-ups, and nurturing sequences based on where families are in the admissions process.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows for admissions stages
  • Automatic re-engagement and no-show recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-assessment welcome sequence
Reminder SMS scheduled
Post-assessment follow-up ready
Intake paperwork queued
AI Email Agent
Coming Soon
Pre-Assessment Email
"Hi Jennifer, your assessment for Alex is confirmed. Here's what to bring and what to expect during your visit..."
Reminder Email
"Your clinical assessment with Dr. Chen is tomorrow at 10 AM. We're here to help..."

AI Email Agent

Coming Soon: Automatically send personalized, empathetic emails at optimal times. Pre-assessment confirmations, intake reminders, program information, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family engagement
  • Optimal send times for maximum response
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake applications that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger clinical review workflows and enrollment coordination sequences.

  • Pre-filled with CRM data (parent name, student info, program match)
  • AI-guided completion for medical history and behavioral assessments
  • Automatically triggers clinical review and enrollment workflows
AI Form
Intake Application
Pre-filled Fields
✓ Parent Name, Student Info, Program (from CRM)
AI-Guided Fields
→ Medical History
→ Behavioral Assessment
What Happens Next
Clinical team is notified and enrollment process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR THERAPEUTIC BOARDING SCHOOLS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your therapeutic boarding school. Each agent handles different tasks—answering calls, scheduling assessments, handling parent inquiries. They work together 24/7 to help struggling families find the right placement faster.

TIER 1.00

AI Receptionist Teammate

24/7 Admissions Support
24/7 Available

Answers every call instantly—no voicemail, no missed families in crisis. Handles parent inquiries, schedules initial assessments, and creates support tickets for urgent family situations automatically.

Phone Calls Assessment Scheduling Crisis Support
TIER 1.00

Website Chat Teammate

Live Chat Family Guide
Always Online

Qualifies parent inquiries, explains treatment programs and therapeutic approaches, answers questions about enrollment process and admission timelines instantly. Schedules campus visits and captures family contact info—all through your website chat, 24/7.

Family Qualifying Program Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized assessment confirmations, admission deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged throughout the enrollment process.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Admission Applications

Pre-fills enrollment applications from CRM data. Guides families through medical history and behavioral assessment documentation. Triggers automation workflows when submitted for admissions review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Admissions Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to families at the right time. Makes outbound calls to missed campus visits, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost inquiries and keep families engaged throughout the decision process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with concerned parents and families. Sends assessment confirmations, enrollment deadline reminders, and answers questions about treatment programs via text—98% open rate.

Visit Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available programs. Click, talk, get answers about therapeutic approaches, enrollment availability, and campus facilities—no typing required. Perfect for parents in crisis browsing on mobile devices.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by family, referral source, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Parents don't submit formal requests—they just call or text. Your AI recognizes urgent needs (immediate placement needed, documentation missing, financial concerns, etc.), creates tasks, triages by urgency, and notifies the right admissions staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a family expressed urgent placement needs, if a crisis situation was mentioned, if a campus visit was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. Her 15-year-old son is in crisis. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a therapeutic boarding school for my 15-year-old son. He's struggling with anxiety and behavioral issues. Do you have openings?"
AI: "I'm so glad you reached out. Yes, we have availability in our residential program for teens with anxiety and behavioral challenges. Would you like to schedule a phone assessment with our clinical director?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Student Profile
Male / Age 15
Primary Concerns
Anxiety, Behavior
Target Enrollment
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, son's age and gender, anxiety and behavioral concerns, March 15th target enrollment. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your clinical director's calendar, finds Saturday at 11 AM, and books the phone assessment. Instant confirmation—no waiting.

MARCH 2024
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Phone Assessment
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Assessment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Assessment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-assessment email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the assessment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Assessment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your phone assessment with Dr. Johnson is confirmed for Saturday, March 9 at 11:00 AM. Here's what to expect..."
Assessment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your assessment tomorrow! Dr. Johnson is looking forward to speaking with you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO CALL IN

Saturday morning, Alex is dealing with another family crisis. She completely forgot about the assessment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Phone Assessment
❌ Did not call in
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + family profile ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her son's anxiety and behavioral concerns, the enrollment timeline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished dealing with her son's school situation. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the assessment?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the phone assessment on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Assessment Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:45 PM

THE ASSESSMENT
GOES WELL

Alex completes the rescheduled assessment with Dr. Johnson. Her son is a good fit for the program. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-assessment follow-up emails get queued, the enrollment application is ready to send, and admission workflows begin. All happening automatically—you're just facilitating the conversation.

ASSESSMENT COMPLETE
Saturday, March 16 • 2:00 PM
Clinical Director
Alex Martinez Family
Post-assessment sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 3:00 PM

HER PHONE BUZZES
RIGHT AFTER

Alex just finished the assessment. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and her son's profile. The AI guides her through medical history and educational background right on her phone. When she submits it, you're immediately notified. The admission review process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Assessment completed • Application submitted
AI
"Hi Alex! I remember your assessment! How can I help?"
Alex
"Question about family visitation policies..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the program. She has a question about family visitation policies. She calls. The AI answers instantly, recognizes her from your CRM, remembers her assessment and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

HER SON
ENROLLS

With all questions answered and financial aid secured, Alex completes the enrollment agreement. The system automatically sends welcome packets, pre-arrival instructions, and family orientation materials. Her son is officially enrolled.

ENROLLMENT COMPLETE
Residential Program • Start Date: March 15
14
March 10, 2024 • 8:30 PM

SHE TEXTS
AT 8:30 PM

Alex is preparing for arrival day. She has questions: "What should we pack?" "What about medications?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What should we pack for arrival day?"
AI
"Hi Alex! Here's the complete packing list: [link]. You'll need clothing for two weeks, personal hygiene items..."
Alex
"What about his current medications?"
AI
"Bring all current medications in original bottles. Our medical team will review and coordinate with his prescriber on arrival day."
15
April 15, 2024 • 7:30 PM

SHE NEEDS
TO TALK

Alex is concerned about her son's first week. It's 7:30 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her concern, creates a support ticket for the clinical team, and schedules a callback for the next morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the concern, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SUPPORT TICKET CREATED
Family Concern - Week 1
Scheduled: Clinical callback tomorrow, 9:00 AM
17
May 5, 2024

FAMILY DAY
THIS WEEKEND

There's a family visitation day this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends program updates, event reminders, progress reports, and campus news. Families stay informed without you sending individual messages. Everything happens automatically.

Program Update
Sent to All Families
EVENT
Family Visitation Day
Saturday, May 10 • 10:00 AM - 3:00 PM • Main Campus
PROGRESS UPDATE
Month 2 Report Available
Your son's progress report is ready to view in the parent portal
REMINDER
Therapy Session This Week
Family therapy call scheduled for Thursday at 4:00 PM
✓ All families notified
No manual sending required
PROGRAM COMPLETE
March 15, 2025
Alex Martinez Family
12-month residential program • Successfully completed
✓ Completed full treatment plan
Ready for successful transition home
Why it worked
"Always felt supported, quick answers to every question, regular updates kept us connected throughout the journey"
18
March 15, 2025

A YEAR LATER
HE GRADUATES

A year later, Alex's son successfully completes the program. The family had an exceptional experience—questions were answered instantly, concerns were addressed immediately, and they felt supported every step of the way. The same AI that helped Alex find the school kept her family connected and informed throughout treatment. That's the full journey: inquiry to enrollment to successful completion.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your therapeutic boarding school

Can it handle after-hours crisis calls from parents? +

Yes. The AI answers calls 24/7, qualifies prospective families, provides program information, and schedules assessments—all while your admissions team sleeps. No more missed inquiries at 2 AM from desperate parents.

How does it handle parent requests and concerns? +

The AI creates support tickets automatically, collects all details (student name, concern description, urgency level), and routes them to your clinical or administrative team. Emergency situations can be escalated immediately to on-call staff.

Does it reduce assessment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before assessments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your admissions pipeline full.

Can it book assessments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books initial assessments or campus visits instantly—no back-and-forth emails needed with stressed parents.

How does the admission application work? +

After assessments, families automatically receive an admission application that's pre-filled with their info from the CRM. The AI guides them through insurance verification, medical history, and academic records. When submitted, your admissions director is notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including student information systems, EMR platforms, and admissions CRMs. All data syncs automatically—prospective families, assessments, applications, and parent communications.

Can it handle multiple campuses or programs? +

Absolutely. The AI knows all your programs, bed availability, age ranges, and specializations. It can route calls based on student needs, handle inquiries about different therapeutic approaches, and manage multiple campus locations simultaneously.

What about parent emergencies and urgent situations? +

The AI handles urgent parent calls 24/7, follows your escalation protocols, and can coordinate with clinical staff, house parents, or security teams. For true emergencies involving student safety, it immediately escalates to your on-call crisis team.

How much does it cost? +

Pricing is based on your enrollment capacity and call volume. Most therapeutic boarding schools see ROI within the first month from reduced no-shows and increased admission conversions. Contact us for a custom quote tailored to your program.

GET STARTED WITH
FRONTDESK

Stop missing crisis calls at 2 AM. Start scheduling assessments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."