Every missed call is a lost booking. Every unoccupied week costs revenue. Frontdesk AI answers calls 24/7, schedules resort tours, handles owner inquiries, and closes reservations—all while your team sleeps.
For Timeshare Resorts
Incoming Call...
Guest Inquiry
"Hi, I'm interested in booking week 32. Is the oceanfront villa still available?"
AI Receptionist
"Yes! Villa 7 is available—beachfront, sleeps 8, full amenities. Would you like to schedule a resort tour?"
✓ Tour Booked • Villa 7
You're losing bookings every day your timeshare weeks sit empty. Vacation planners call at all hours, cancellations waste your time, and your front desk can't keep up with owner requests and guest inquiries. There's a better way.
A family finds your resort at 10 PM while planning their dream vacation, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competing resort that answered immediately.
While you're handling a check-in, three more calls come in. Owner exchange requests, booking inquiries, concierge questions—you can't be everywhere at once. Potential guests get frustrated waiting, and you lose reservations.
You clear your schedule, prep the presentation room, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost ownership sale.
One AI workforce that handles every touchpoint—from first inquiry to booked reservation
Guests visit your resort website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available villas, and books stays—all without human intervention.
Every call is answered instantly—concierge requests, property tours, owner inquiries, guest services. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When property tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their preferences, and books a new tour—all while updating your CRM and calendar.
Every interaction—chat, call, property tour, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and owner.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and welcome workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your timeshare portfolio. Each agent handles different tasks—answering calls, booking resort tours, handling guest requests. They work together 24/7 to fill your vacant weeks faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles ownership inquiries, books resort tours, and creates guest service tickets automatically.
Qualifies ownership leads, shows available weeks and pricing, answers questions about resort amenities and check-in dates instantly. Books resort tours and captures contact info—all through your website chat, 24/7.
Sends personalized resort tour confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective owners engaged.
Pre-fills ownership applications from CRM data. Guides prospective owners through financial qualification and income verification. Triggers automation workflows when submitted.
Automatically reaches out to prospective owners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.
Handles two-way SMS conversations with prospective owners and current timeshare holders. Sends tour confirmations, check-in reminders, and answers questions about available weeks via text—98% open rate.
Lets website visitors speak directly to your website about available weeks. Click, talk, get answers about pricing, availability, and resort amenities—no typing required. Perfect for mobile users browsing vacation properties.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective owner and current owner data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by resort, week, and lead status.
Owners don't submit tickets—they just call or text. Your AI recognizes guest issues (room concerns, broken amenities, etc.), creates tickets, triages by urgency, and notifies the right resort staff automatically.
Watches every conversation and alerts you when it matters. If a prospective owner was frustrated, if a guest issue was reported, if a resort tour was booked—you know instantly.
Follow one guest from phone call to confirmed booking—see how every system works together
Alex calls at 2 AM from California. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 2-bedroom oceanfront villa preference, 6 guests, July 15-22 dates. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Thursday at 3 PM, and books it. Instant confirmation—no waiting.
The moment the virtual tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.
Thursday afternoon, Alex is in a meeting. She completely forgot about the virtual tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her oceanfront villa search, her July dates. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Thursday. Would you like to reschedule your virtual tour?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex joins the rescheduled virtual tour. She loves the villa. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the booking agreement form is ready to send, and reservation workflows begin. All happening automatically—you're just showing the property.
Alex just finished the virtual tour. She's still on her laptop when her phone buzzes. It's a booking agreement from Frontdesk Forms—already filled with her name, email, and the villa she just saw. The AI guides her through travel dates and guest count right on her phone. When she submits it, you're immediately notified. The reservation process begins automatically—all without you lifting a finger.
Alex's at work, thinking about her upcoming vacation. She has a question about airport transfers. She calls. The AI answers instantly, recognizes her from your CRM, remembers her virtual tour and booking agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered and deposit paid, Alex completes the booking. The system automatically sends welcome emails, pre-arrival instructions, and resort amenity guides. Alex is officially coming in July.
Alex's trip is coming up. She has questions: "What activities are included?" "Do you have beach equipment?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is at the villa and the AC isn't cooling properly. It's 7:30 PM. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service request, and schedules it for the next morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a sunset luau this Friday at the resort. Alex gets notified automatically—email, text, or both, your choice. The system sends resort announcements, event reminders, activity updates, and guest communications. Guests stay informed without you sending individual messages. Everything happens automatically.
Six months after her trip, Alex books again for next summer. She had an amazing experience—service requests were handled instantly, questions were answered 24/7, and she felt welcomed throughout her stay. The same AI that helped her book the villa kept her happy as a guest. That's the full journey: prospect to guest to loyal repeat customer.
Everything you need to know about using Frontdesk for your timeshare resort
Yes. The AI answers calls 24/7, handles reservation inquiries, checks unit availability, books owner exchanges, and schedules presentation tours—all while your team sleeps. No more missed opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (unit number, issue description, urgency), and routes them to your guest services team. Emergency requests like AC outages or security issues can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before sales presentations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed presentations and protecting your sales pipeline.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for your sales team and books presentation tours instantly—no back-and-forth emails needed.
The AI verifies ownership, checks available weeks, processes reservation requests, and coordinates exchanges with partner resorts. It guides owners through booking procedures and confirms all details before finalizing reservations.
Yes. Frontdesk integrates with most timeshare resort systems including RCI, Interval International, Resort Data Processing, and others. All data syncs automatically—guest inquiries, owner reservations, presentation tours, and service requests.
Absolutely. The AI knows all your resort locations, unit inventory, seasonal availability, amenities, and exchange programs. It can route calls based on resort preference, handle multi-property ownership inquiries, and manage multiple destinations simultaneously.
The AI handles lockouts 24/7, verifies guest and owner identity, and can coordinate with on-site security or front desk staff. For true emergencies like medical situations or security concerns, it immediately escalates to your on-call management team.
Pricing is based on your resort size and call volume. Most resorts see ROI within the first month from reduced presentation no-shows, increased sales conversions, and improved guest satisfaction scores. Contact us for a custom quote.
Stop missing guest calls at 2 AM. Start booking stays while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."