Tire Shops AI Receptionist | Never Miss Another Customer | Frontdesk

BOOK MORE
TIRE APPOINTMENTS
WHILE YOU SLEEP

Every missed call is a lost customer. Every delayed response sends them to your competitor. Frontdesk AI answers calls 24/7, books tire installations, schedules repairs, and handles service questions—all while your team focuses on bays.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Tire Shops

Incoming Call...

Customer

"Hi, I need four new tires for my Honda Accord. Do you have any openings this week?"

AI Receptionist

"Absolutely! We have Michelin and Goodyear in stock. I can get you in tomorrow at 10 AM for installation. Does that work?"

✓ Tire Installation Booked

The Problem

TIRE SHOPS ARE
LOSING CUSTOMERS

You're losing customers every day to competitors who answer faster. Drivers call during their commute, no-shows waste your bay time, and your team can't keep up. There's a better way.

You Miss Calls When It Matters Most

A driver gets a flat tire at 6 PM, calls your shop, and gets voicemail. By the time you open in the morning, they've already gone to the competitor down the street who answered.

The Cost
$350/customer
Average lost tire purchase

Your Team Is Drowning in Calls

While you're rotating tires, three more calls come in. Appointment requests, tire quote questions, alignment inquiries—you can't be everywhere at once. Customers get frustrated waiting, and you lose sales.

The Cost
60+ calls/day
Per tire shop location

Appointments No-Show and You Lose Them Forever

You block off a bay, prep for the tire installation, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted bay time and another lost customer.

The Cost
25% no-show
Rate industry average
$84,000
Lost annually in missed calls
45%
Of calls happen after business hours
2 hours
Average customer wait for callback

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to completed service

24/7 Service Chat

Customers visit your tire shop website at any hour. Frontdesk Chat answers instantly, qualifies needs, checks tire inventory, and books appointments—all without human intervention.

  • Automatically extracts vehicle make, model, tire size, and service needs
  • Checks real-time inventory and pricing across all locations
  • Books appointments directly into your service calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need new tires for my 2019 Honda Civic. What do you have?"
AI
"We have Michelin all-season tires in stock—215/55R16, $140 each installed. Would you like to schedule an appointment?"
"Yes! This Saturday works."
Appointment Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I have a flat tire and need roadside service..."
AI: "I'll dispatch a mobile technician right away. What's your current location?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—tire inquiries, service appointments, roadside assistance requests, warranty questions. The AI understands context, creates service tickets, schedules appointments, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets and dispatch requests automatically
  • Recognizes customers from CRM and references vehicle history and past services

Smart Outbound Follow-ups

When appointments no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their vehicle needs, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the tire installation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Chen
Vehicle
2019 Honda Civic • 215/55R16
Service Needed
Tire Installation • Michelin All-Season
Source
Web Chat • 2:14 AM
Status
Appointment Scheduled

Unified CRM

Every interaction—chat, call, appointment, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their vehicle history.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed service
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-service email sequence
Reminder SMS scheduled
Post-service follow-up ready
Review request queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Alex! Your tire installation is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, follow-ups, seasonal tire change notifications, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart service request forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and appointment scheduling workflows.

  • Pre-filled with CRM data (name, vehicle, tire size)
  • AI-guided completion for service needs and scheduling preferences
  • Automatically triggers outbound workflows on submission
AI Form
Service Request
Pre-filled Fields
✓ Name, Vehicle, Tire Size (from CRM)
AI-Guided Fields
→ Service Needed
→ Preferred Appointment Time
What Happens Next
You're notified immediately and confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TIRE SHOPS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your tire shop. Each agent handles different tasks—answering calls, booking appointments, handling service requests. They work together 24/7 to keep your bays full and customers satisfied.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed appointments. Handles tire inquiries, books service appointments, and creates service tickets automatically for oil changes, alignments, and tire installations.

Phone Calls Appointment Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies tire and service leads, shows available tire brands and pricing, answers questions about installation times and warranty coverage instantly. Books service appointments and captures customer info—all through your website chat, 24/7.

Lead Qualifying Tire Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized service appointment confirmations, tire rotation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send seasonal tire promotions at the right time to keep customers engaged and bays full.

Confirmations Follow-Ups Reminders
TIER 1.00

Service Intake Teammate

Service Request Assistant
Service Intake Forms

Pre-fills service request forms from CRM data. Guides customers through vehicle information, tire size, and service needs. Triggers automation workflows when submitted for immediate bay assignment.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-shows for scheduled tire installations, sends personalized SMS follow-ups about seasonal tire promotions, and emails reminder sequences for tire rotation. Coordinates all outbound channels to recover missed appointments and keep customers returning.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with customers about tire services. Sends appointment confirmations, service completion alerts, and answers questions about tire brands and pricing via text—98% open rate.

Appointment Confirmations Service Alerts Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about tire inventory and services. Click, talk, get answers about tire pricing, installation availability, and alignment services—no typing required. Perfect for mobile users searching for tires on-the-go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and service data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer vehicle, service type, and appointment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit service tickets—they just call or text. Your AI recognizes service needs (tire rotation, alignment issues, brake work, etc.), creates work orders, triages by urgency, and notifies the right technician or bay automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if an urgent tire replacement was requested, if a high-value service appointment was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from emergency call to loyal repeat business—see how every system works together

Scroll to begin ↓
01
7:45 AM

THE PHONE RINGS
DURING RUSH

Alex calls at 7:45 AM. She has a flat tire on her way to work. The AI answers instantly—no hold time, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling. How can I help you today?"
Alex: "Hi, I have a flat tire on my Honda Civic. Can you fit me in today?"
AI: "Yes! We can get you in at 10:30 AM this morning. Would that work for you?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-0123
Vehicle
2019 Honda Civic
Service
Flat Tire Repair
Appointment
Today, 10:30 AM
Source
Phone • 7:45 AM
Saved to CRM automatically
02
7:46 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, Honda Civic, flat tire issue, 10:30 AM appointment. Saved to CRM automatically—no forms, no typing.

03
7:47 AM

10:30 AM TODAY
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds 10:30 AM today, and books it. Instant confirmation—no waiting.

MARCH 2024
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Flat Tire Repair
Alex Martinez • Saturday, March 9 • 10:30 AM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Text Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for morning of
4
Follow-Up Queued
Post-service review request ready to send
04
7:48 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, follow-ups, and service forms—all happening automatically.

Messages
2 New
Appointment Confirmation
To: (555) 789-0123
Sent ✓
"Hi Alex! Your flat tire repair appointment is confirmed for Saturday, March 9 at 10:30 AM..."
Appointment Reminder
To: (555) 789-0123
Scheduled
"Just a friendly reminder about your appointment tomorrow! We'll have you back on the road in no time..."
05
7:49 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and heads to work. Meanwhile, a reminder text is already scheduled for tomorrow morning. No one had to remember to send it.

06
Saturday, 10:45 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is running errands. She completely forgot about the appointment. You're at the shop, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 10:30 AM
AM
Alex Martinez
Flat Tire Repair
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + vehicle data ready
07
Saturday, 10:46 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 AM phone call, her Honda Civic, her flat tire emergency. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 2:15 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished lunch. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your flat tire repair on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Wednesday afternoon?"
Appointment Rescheduled
Wednesday, March 13 • 3:00 PM
09
Wednesday, 3:45 PM

TIRE IS
FIXED

Alex shows up for the rescheduled appointment. The tire is repaired perfectly. You mark the service complete in your CRM. The moment you click "Complete," the system springs into action: review request texts get queued, tire rotation reminders are scheduled, and seasonal maintenance follow-ups begin. All happening automatically—you're just doing great work.

SERVICE COMPLETE
Wednesday, March 13 • 3:00 PM
Flat Tire Repair
Alex Martinez
Follow-up sequence activated
Frontdesk Forms
Service Feedback • Pre-filled from CRM
AI guiding through rating...
AI guiding through feedback...
✓ Ready to send automatically
11
Wednesday, 4:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just paid and is walking to her car when her phone buzzes. It's a feedback form from Frontdesk Forms—already filled with her name, email, and the service she just received. The AI guides her through rating her experience right on her phone. When she submits it, you're immediately notified. The review process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Service completed • Feedback submitted
AI
"Hi Alex! I remember your service yesterday. How can I help?"
Alex
"Quick question about tire rotation timing..."
12
Friday, 11:00 AM

SHE HAS
A QUESTION

Alex is at home, thinking about tire maintenance. She has a question about when to rotate her tires. She calls. The AI answers instantly, recognizes her from your CRM, remembers her recent service and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 18, 2024

ALEX LEAVES
5 STARS

With fast service and instant answers to her questions, Alex leaves a glowing 5-star review. The system automatically sends a thank you message and queues seasonal maintenance reminders. Alex becomes a loyal customer.

5-STAR REVIEW
"Fast service, answered all my questions!"
14
June 15, 2024 • 8:30 PM

SHE TEXTS
AT 8:30 PM

Three months later, Alex notices her tires are wearing. She has questions: "When do I need new tires?" "What brands do you recommend?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through websites.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! My tires are looking worn. When should I replace them?"
AI
"Hi Alex! Based on your Honda Civic's mileage, I'd recommend new tires soon. We have great options in stock..."
Alex
"What brands do you recommend?"
AI
"For your Civic, Michelin and Bridgestone are excellent choices. Current pricing and availability: [link]"
15
June 20, 2024 • 7:15 PM

TPMS LIGHT
IS ON

Alex's TPMS warning light just came on. It's 7:15 PM on a Thursday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service appointment, and schedules it for Saturday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
APPOINTMENT CREATED
TPMS Sensor Check
Scheduled: Saturday, 10:00 AM
17
September 1, 2024

FALL TIRE
SPECIAL

There's a fall tire promotion running. Alex gets notified automatically—email, text, or both, your choice. The system sends seasonal promotions, service reminders, maintenance updates, and special offers. Customers stay informed without you sending individual messages. Everything happens automatically.

Seasonal Promotion
Sent to All Customers
SPECIAL OFFER
Fall Tire Sale - 20% Off
Valid through September 30 • All tire brands
REMINDER
Time for Tire Rotation
Your Honda Civic is due for service
NEW SERVICE
Winter Prep Package
Get ready for winter driving conditions
✓ All customers notified
No manual sending required
LOYAL CUSTOMER
March 2025
Alex Martinez
2019 Honda Civic • 8 services completed
✓ Returns for all tire service
Never calls competitors
Why she stays
"Always get instant answers, fast service, never miss an appointment reminder"
18
March 2025

A YEAR LATER
SHE'S LOYAL

A year later, Alex is a regular customer. She had a great experience—service was always fast, questions were answered instantly, and she never missed an appointment. The same AI that helped her fix her flat tire kept her happy as a customer. That's the full journey: emergency call to loyal customer to repeat business.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your tire shop

Can it handle after-hours appointment calls? +

Yes. The AI answers calls 24/7, schedules tire installations, oil changes, and repairs—all while your shop is closed. No more missed appointments at 2 AM from customers with flat tires.

How does it handle emergency service requests? +

The AI creates service tickets automatically, collects all details (vehicle make and model, tire size, service needed, urgency), and routes them to your service team. Emergency requests like flat tires can be escalated immediately.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time bay availability and books appointments instantly—no back-and-forth calls needed.

How does tire pricing and quotes work? +

After collecting vehicle information, customers automatically receive accurate tire quotes based on their vehicle specifications and your inventory. The AI can discuss pricing, available brands, and warranties. When they book, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Shop-Ware, Tekmetric, Mitchell 1, and others. All data syncs automatically—customer information, appointments, service requests, and vehicle history.

Can it handle multiple locations? +

Absolutely. The AI knows all your locations, bay availability, service offerings, and pricing. It can route calls based on proximity, handle multi-location inquiries, and manage appointments across all your shops simultaneously.

What about roadside emergencies and flat tires? +

The AI handles emergency calls 24/7, gathers location and vehicle details, and can coordinate with your mobile service team or tow partners. For urgent situations, it immediately escalates to your on-call technician.

How much does it cost? +

Pricing is based on your shop size and call volume. Most tire shops see ROI within the first month from reduced no-shows and increased service bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing tire appointments at 2 AM. Start booking services while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."