Trade Schools AI Receptionist | Automated Enrollment & Student Support | Frontdesk

FILL YOUR
TRADE SCHOOLS
WHILE YOU SLEEP

Every empty seat costs money. Every missed call is a lost student. Frontdesk AI answers calls 24/7, schedules campus tours, handles enrollment questions, and enrolls students—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Trade Schools

Incoming Call...

Prospective Student

"Hi, I'm interested in your HVAC program. When does the next class start?"

AI Receptionist

"Great choice! Our next HVAC program starts March 15th. We have 8 seats available. Would you like to schedule a campus tour?"

✓ Campus Tour Booked • HVAC Program

The Problem

TRADE SCHOOLS
LOSE STUDENTS TO SLOW RESPONSE

You're losing enrollments every day you can't answer calls. Prospective students reach out at night, no-shows waste your admissions team's time, and your staff can't keep up with inquiries during peak enrollment season.

You Miss Calls When Students Are Ready to Enroll

Someone sees your program online at 10 PM, calls to learn more, and gets voicemail. By the time your admissions team checks messages in the morning, they've already started the enrollment process with a competitor who answered.

The Cost
$18,000/student
Average tuition lost per missed inquiry

Your Admissions Team Is Overwhelmed with Inquiries

While you're giving a campus tour, five more calls come in. Program information requests, financial aid questions, schedule consultations—you can't be everywhere at once. Prospective students get frustrated waiting, and you lose enrollments.

The Cost
60+ calls/day
Per admissions counselor during peak season

Campus Visits No-Show and You Lose Them Forever

You clear your schedule, prepare presentation materials, and wait in the lobby. They don't show up. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty seat in your program.

The Cost
35% no-show
Rate for campus visits industry average
$180K
Lost annually per 10 missed enrollments
45%
Of inquiries happen after business hours
48 hours
Window to respond before students choose elsewhere

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Admissions Chat

Prospective students visit your trade school website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains program details, and books campus visits—all without human intervention.

  • Automatically extracts career goals, program interests, and start date preferences
  • Checks real-time program availability and class schedules
  • Books campus tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, interested in your HVAC program. When does it start?"
AI
"Our HVAC Technician program starts April 15—8-month program with job placement assistance. Would you like to schedule a campus visit?"
"Yes! This Saturday works."
Campus Visit Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my financial aid appointment..."
AI: "I can help you with that. What's your preferred date and time?"
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—admissions questions, financial aid inquiries, program information. The AI understands context, schedules appointments, answers FAQs, and escalates to admissions staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules campus visits and advisor appointments automatically
  • Recognizes returning inquiries and references past conversations

Smart Outbound Follow-ups

When campus visits no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their program interests, and books a new visit—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules campus visits and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the HVAC program campus visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Campus Visit Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Rodriguez
Program Interest
HVAC Technician • 8-month program
Preferred Start Date
April 15, 2024
Source
Web Chat • 2:14 AM
Status
Campus Visit Scheduled

Unified CRM

Every interaction—chat, call, campus visit, financial aid inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and enrolled student.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, appointments, and all systems

Marketing Automation

Orchestrate the entire prospective student journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-visit email sequence
Reminder SMS scheduled
Post-visit follow-up ready
Application form queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Alex! Your campus visit for the HVAC program is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your campus visit tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospective student behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide prospective students through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and admissions workflows.

  • Pre-filled with CRM data (name, email, program interest)
  • AI-guided completion for education history and career goals
  • Automatically triggers outbound workflows on submission
AI Form
Enrollment Application
Pre-filled Fields
✓ Name, Email, Program (from CRM)
AI-Guided Fields
→ Education History
→ Career Goals
What Happens Next
Admissions team is notified and qualification begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TRADE SCHOOLS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your trade school. Each agent handles different tasks—answering calls, scheduling campus tours, handling enrollment questions. They work together 24/7 to enroll more students faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed enrollments. Handles program inquiries, books campus tours, and creates admissions follow-up tasks automatically.

Phone Calls Tour Booking Enrollment
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies prospective students, shows available programs and tuition options, answers questions about training schedules and career placement instantly. Books campus tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Program Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized campus tour confirmations, enrollment deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective students engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Application Assistant
Enrollment Applications

Pre-fills enrollment applications from CRM data. Guides prospective students through education history and financial aid verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective students at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective students and current enrollees. Sends campus tour confirmations, enrollment deadline reminders, and answers questions about available programs via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available training programs. Click, talk, get answers about tuition, class schedules, and certification options—no typing required. Perfect for mobile users browsing programs.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective student and enrollee data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, cohort, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Students don't submit tickets—they just call or text. Your AI recognizes support issues (tool access, schedule changes, financial aid questions, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospective student was frustrated, if a support issue was reported, if a campus tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospective student from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM, just finished her night shift. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in your HVAC technician program. Do you have classes starting soon?"
AI: "Yes! Our next HVAC certification program starts April 15th— 8-month program, day and evening classes available. Would you like to schedule a campus tour?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Program Interest
HVAC Technician
Schedule Preference
Evening Classes
Start Date
April 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, HVAC program interest, evening class preference, April 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books her campus tour. Instant confirmation—no waiting.

MARCH 2024
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Campus Tour
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Campus Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour details & campus map delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour enrollment email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your campus tour is confirmed for Saturday, March 9 at 11:00 AM. Attached is your campus map..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your campus tour tomorrow! We're excited to show you our HVAC training facilities..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Campus Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her HVAC program interest, her evening class preference. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the campus tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE CAMPUS

Alex shows up for the rescheduled tour. She loves the training facilities and instructors. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the enrollment application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the campus.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
HVAC Program
Alex Martinez
Post-tour sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and the program she just toured. The AI guides her through education history and financial information right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about financial aid options..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the program. She has a question about financial aid. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 30, 2024

ALEX ENROLLS
IN THE PROGRAM

With financial aid approved, Alex enrolls in the HVAC program. The system automatically sends welcome emails, orientation details, and first-day instructions. Alex is officially a student.

ENROLLMENT COMPLETE
HVAC Program • Starts April 15
14
April 16, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started her first week. She has questions: "Where do I buy tools?" "What are the lab hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Where can I buy the required tools?"
AI
"Hi Alex! Here's the tool list and recommended vendors: [link]. You'll also get a student discount..."
Alex
"What are the lab hours?"
AI
"Lab is open Mon-Fri 7 AM - 9 PM, Sat 9 AM - 5 PM. Access code is 4024. Welcome to the program!"
15
May 2, 2024 • 8:30 PM

SHE NEEDS
HELP

Alex is confused about her lab assignment. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, pulls up her assignment details, and explains the next steps. Alex doesn't have to wait for business hours or email her instructor. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
QUESTION ANSWERED
Lab Assignment Clarified
Assignment details sent via email
17
June 5, 2024

CAREER FAIR
THIS SAT

There's a career fair this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends campus announcements, event reminders, schedule updates, and program news. Students stay informed without you sending individual messages. Everything happens automatically.

Campus Event
Sent to All Students
EVENT
Career Fair
Saturday, June 10 • 10:00 AM • Main Hall
ANNOUNCEMENT
Industry Certification Exam
Sign up for EPA 608 certification by June 15th!
REMINDER
Class Schedule Update
Lab session moved to Thursday this week
✓ All students notified
No manual sending required
PROGRAM COMPLETED
December 15, 2024
Alex Martinez
HVAC Technician Certification • EPA 608 Certified
✓ Graduated with honors
Job placement assistance activated
Why she succeeded
"Always got quick answers to questions, great instructor support, loved the hands-on training"
18
December 15, 2024

8 MONTHS LATER
SHE GRADUATES

Eight months later, Alex graduates with her HVAC certification. She had a great experience—questions were answered instantly, instructors were always accessible, and she felt supported. The same AI that helped her find the program kept her engaged as a student. That's the full journey: prospective student to enrolled student to graduate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your trade school

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, qualifies prospective students, explains program details, and schedules campus visits—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle student support requests? +

The AI creates support tickets automatically, collects all details (student ID, program name, issue description, urgency), and routes them to your student services team. Emergency requests can be escalated immediately.

Does it reduce campus visit no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before campus visits. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book campus visits directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books campus visits instantly—no back-and-forth emails needed.

How does the enrollment application work? +

After campus visits, prospective students automatically receive an enrollment application that's pre-filled with their info from the CRM. The AI guides them through program selection and financial aid verification. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most student information systems including Salesforce Education Cloud, Campus Management, Anthology, and others. All data syncs automatically—prospective students, campus visits, applications, and support tickets.

Can it handle multiple campuses or programs? +

Absolutely. The AI knows all your programs, class schedules, tuition rates, and campus locations. It can route calls based on program interest, handle multi-campus inquiries, and manage enrollment for multiple locations simultaneously.

What about financial aid questions and emergencies? +

The AI handles financial aid inquiries 24/7, provides basic information about payment options, and can schedule appointments with financial aid counselors. For urgent student emergencies, it immediately escalates to your on-call staff.

How much does it cost? +

Pricing is based on your enrollment volume and call traffic. Most trade schools see ROI within the first month from reduced no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollment calls at 2 AM. Start booking campus tours while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."