Trademark Attorneys AI Receptionist | Never Miss a Client Call | Frontdesk

TRADEMARK ATTORNEYS
AI RECEPTIONIST
NEVER MISS A CLIENT

Every missed call is a lost client. Every delayed response sends them to competitors. Frontdesk AI answers calls 24/7, books consultations, qualifies trademark inquiries, and captures leads—all while you focus on protecting brands.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Trademark Attorneys

Incoming Call...

Prospective Client

"Hi, I need to trademark my business name. Can you help me with that?"

AI Receptionist

"Absolutely! I can schedule a trademark consultation with our attorney. Would Thursday at 2 PM work for you?"

✓ Consultation Scheduled • Thursday 2 PM

The Problem

TRADEMARK ATTORNEYS
LOSE CLIENTS DAILY

You're losing high-value clients every day to firms that answer faster. Business owners call after hours, consultations get missed, and your team can't keep up with intake.

You Miss Calls When Clients Need You Most

A business owner receives a cease-and-desist letter at 8 PM, calls in a panic, and gets voicemail. By morning, they've already hired the trademark attorney who answered immediately.

The Cost
$8,500/case
Lost per missed inquiry

Your Team Is Drowning in Intake Calls

While you're in a consultation, five more inquiries come in. Trademark searches, filing questions, office action deadlines—you can't be everywhere at once. Prospects get frustrated waiting, and you lose cases to faster competitors.

The Cost
60+ calls/day
Per trademark attorney

Consultations No-Show and You Lose Them Forever

You clear your calendar, prepare their case materials, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable hours and another lost client.

The Cost
35% no-show
Rate for legal consultations
$102K
Lost annually in missed client inquiries
55%
Of inquiries happen after business hours
24 hours
Window to capture a trademark client

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to trademark registration

24/7 Consultation Chat

Potential clients visit your trademark attorney website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains trademark services, and books consultations—all without human intervention.

  • Automatically extracts trademark type, business details, and urgency level
  • Answers common trademark questions and service inquiries
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need to trademark my company logo. What's the process?"
AI
"We can help with that! Logo trademark registration typically takes 8-12 months. Would you like to schedule a free consultation to discuss your specific needs?"
"Yes! This Friday works."
Consultation Booked ✓
Friday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I received an office action on my trademark application..."
AI: "I'll connect you with an attorney right away. Can you provide your application serial number?"
✓ Case #4920 Updated

AI Phone Receptionist

Every call is answered instantly—office action inquiries, consultation requests, case status updates. The AI understands context, creates case notes, schedules follow-ups, and escalates to attorneys only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates case notes and updates automatically
  • Recognizes clients from CRM and references past cases

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their trademark needs, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects missed consultations and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the trademark consultation on Friday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Wednesday instead?"
✓ Consultation Rescheduled
Wednesday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Trademark Type
Logo • Company Branding
Target Filing Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, case update—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and case.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to trademark registration
  • Syncs with calendar, case notes, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Engagement agreement queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your trademark consultation is confirmed. Here's what to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart trademark intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for case initiation and engagement workflows.

  • Pre-filled with CRM data (name, email, trademark details)
  • AI-guided completion for goods/services classification
  • Automatically triggers outbound workflows on submission
AI Form
Trademark Intake
Pre-filled Fields
✓ Name, Email, Trademark Type (from CRM)
AI-Guided Fields
→ Goods/Services Classification
→ First Use in Commerce
What Happens Next
You're notified immediately and case initiation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TRADEMARK ATTORNEYS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your trademark law practice. Each agent handles different tasks—answering calls, scheduling consultations, managing trademark inquiries. They work together 24/7 to capture more clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles trademark inquiries, schedules consultations, and manages urgent filing questions automatically.

Phone Calls Consultation Scheduling Client Intake
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies trademark leads, answers questions about filing processes, trademark searches, and legal fees instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep potential clients engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Teammate

Client Intake Assistant
Client Onboarding

Pre-fills client intake forms from CRM data. Guides new clients through business information, trademark details, and service selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to potential clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with potential and current clients. Sends consultation confirmations, filing deadline reminders, and answers questions about trademark services via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about trademark services. Click, talk, get answers about filing processes, fees, and timelines—no typing required. Perfect for mobile users seeking trademark protection.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by case status, service type, and client stage.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit tasks—they just call or text. Your AI recognizes client needs (document requests, status updates, deadline questions), creates tasks, triages by urgency, and notifies the right team member automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a potential client expressed frustration, if a deadline question was asked, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one business owner from inquiry call to trademark registration—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM about a trademark infringement. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk for Morrison & Associates. How can I help you today?"
Alex: "Hi, I need to register a trademark for my new business. Can you help?"
AI: "Absolutely! We specialize in trademark registration. Would you like to schedule a consultation with one of our attorneys?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Service Needed
Trademark Registration
Business Type
Tech Startup
Timeline
ASAP - Product Launch in 3 Months
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, trademark registration needs, tech startup details, urgent timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

TUES AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Tuesday at 10 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Trademark Consultation
Alex Chen • Tuesday, March 5 • 10:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Monday
4
Intake Form Queued
Pre-consultation questionnaire ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and follow-ups—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@techstartup.com
Sent ✓
"Hi Alex! Your trademark consultation is confirmed for Tuesday, March 5 at 10:00 AM with Attorney Morrison..."
Consultation Reminder
To: alex@techstartup.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your trademark registration..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.

06
Tuesday, 10:15 AM

SHE FORGOT
TO SHOW UP

Tuesday morning, Alex is in back-to-back meetings. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, March 5 • 10:00 AM
AC
Alex Chen
Trademark Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original inquiry + profile data ready
07
Tuesday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her trademark registration needs, her urgent timeline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Wednesday, 2:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a product meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the trademark consultation yesterday. Would you like to reschedule?"
Alex: "Yes! Can we do Friday afternoon instead?"
Consultation Rescheduled
Friday, March 8 • 3:00 PM
09
Friday, 4:00 PM

SHE'S READY
TO PROCEED

Alex shows up for the rescheduled consultation. The attorney reviews her case—strong trademark potential. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: engagement letter gets sent, trademark search proposal is ready, and onboarding workflows begin. All happening automatically—you're just providing legal counsel.

CONSULTATION COMPLETE
Friday, March 8 • 3:00 PM
Trademark Registration
Alex Chen
Onboarding sequence activated
Frontdesk Forms
Client Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 4:15 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and business details. The AI guides her through trademark specifics and classification details right on her phone. When she submits it, you're immediately notified. The trademark search process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the trademark search process..."
12
Monday, 11:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the trademark process. She has a question about timing and next steps. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 12, 2024

ALEX SIGNS
THE AGREEMENT

With all questions answered, Alex signs the engagement letter. The system automatically sends welcome emails, trademark filing timeline, and next steps documentation. Alex is officially your client.

ENGAGEMENT SIGNED
Trademark Registration Services
14
April 10, 2024 • 7:30 PM

SHE TEXTS
AT 7:30 PM

Alex just got home from work. She has questions: "What's the status of my trademark application?" "When will it be approved?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What's the status of my trademark application?"
AI
"Hi Alex! Your application was filed with USPTO on March 20th. Currently in the examination phase, expected response in 3-4 months."
Alex
"When should I expect full approval?"
AI
"Typical timeline is 8-12 months from filing. We'll notify you immediately of any updates or required responses!"
15
June 15, 2024 • 9:30 AM

USPTO OFFICE
ACTION RECEIVED

USPTO issued an office action requiring a response. It's 9:30 AM on a Tuesday. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, explains the issue, and schedules a call with the attorney. Alex doesn't have to wait or worry. She just describes her concern, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
RESPONSE SCHEDULED
Office Action Review Call
Scheduled: Thursday, June 20 • 2:00 PM
17
August 5, 2024

TRADEMARK LAW
UPDATE

There's an important USPTO policy change affecting pending applications. Alex gets notified automatically—email, text, or both, your choice. The system sends legal updates, deadline reminders, status updates, and firm news. Clients stay informed without you sending individual messages. Everything happens automatically.

Firm Update
Sent to All Active Clients
USPTO UPDATE
New Filing Requirements
Important changes effective September 1, 2024
CLIENT WEBINAR
Trademark Protection Best Practices
Thursday, August 15 • 1:00 PM • Free for clients
STATUS REMINDER
Your Application Update
Examination proceeding smoothly - no action required
✓ All clients notified
No manual sending required
TRADEMARK REGISTERED
October 15, 2024
Alex Chen
Tech Startup LLC • USPTO Reg. No. 7123456
✓ Registration Complete
Full federal trademark protection secured
Why she'll return
"Always got quick answers, smooth process from start to finish, already planning to file for my next product line"
18
October 15, 2024

8 MONTHS LATER
IT'S APPROVED

Eight months later, Alex's trademark is officially registered. She had a great experience—questions were answered instantly, deadlines were never missed, and she felt supported throughout. The same AI that helped her book the consultation kept her informed through the entire process. That's the full journey: inquiry to consultation to registered trademark to repeat client.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your trademark law practice

Can it handle after-hours trademark inquiries? +

Yes. The AI answers calls 24/7, qualifies prospective clients, explains your trademark services, and schedules consultations—all while you're off the clock. No more missed opportunities from late-night calls.

How does it handle urgent trademark matters? +

The AI captures all critical details (business name, trademark description, urgency of filing), creates intake records automatically, and routes them to the appropriate attorney. Time-sensitive matters like opposition deadlines can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, prospective clients automatically receive intake forms that are pre-filled with their info from the CRM. The AI guides them through providing business details, trademark information, and use documentation. When submitted, you're notified immediately.

Does it work with my existing practice management software? +

Yes. Frontdesk integrates with most systems including Clio, MyCase, PracticePanther, and others. All data syncs automatically—client inquiries, consultations, intake forms, and case notes.

Can it handle multiple attorneys or practice locations? +

Absolutely. The AI knows all your attorneys, their specializations, availability, and service offerings. It can route calls based on expertise, handle firm-wide inquiries, and manage multiple office locations simultaneously.

What about urgent deadline issues and filing emergencies? +

The AI handles urgent calls 24/7, verifies client identity, captures all relevant case details, and can coordinate with your team. For true emergencies like expiring opposition periods or office action deadlines, it immediately escalates to your on-call attorney.

How much does it cost? +

Pricing is based on your practice size and call volume. Most trademark law firms see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultation requests at 2 AM. Start securing clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."