Trampoline Parks AI Receptionist | Automated Booking & Front Desk | Frontdesk

FILL YOUR
JUMP SESSIONS
WHILE YOU SLEEP

Every empty time slot costs money. Every missed call is a lost party booking. Frontdesk AI answers calls 24/7, books jump sessions, handles party reservations, and schedules birthday events—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Trampoline Parks

Incoming Call...

Customer

"Hi, I need to book a birthday party for 15 kids. Do you have openings this Saturday?"

AI Receptionist

"Yes! We have a 2PM party slot available—includes jump time, party room, and pizza. Can I book that for you?"

✓ Party Booked • Sat 2 PM

The Problem

TRAMPOLINE PARKS
LOSE BOOKINGS EVERY DAY

You're losing party bookings while you're on the floor. Parents call at 9 PM to book a birthday party, get voicemail, and your team can't keep up with weekend rushes. There's a better way.

You Miss Calls When Parents Want to Book

A mom finds your park at 10 PM researching birthday party venues, calls, and gets voicemail. By the time you check messages in the morning, she's already booked with the trampoline park that answered.

The Cost
$450/party
Lost per missed booking

Your Staff Is Drowning in Calls

While you're managing the jump floor, three more calls come in. Party bookings, waiver questions, group event requests—you can't be everywhere at once. Parents get frustrated waiting on hold, and you lose bookings.

The Cost
80+ calls/day
On busy weekends

Parties No-Show and You Lose Revenue Forever

You block off your party room, prep the decorations, and reserve staff. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and lost revenue.

The Cost
25% no-show
Rate for party bookings
$54,000
Lost annually in missed bookings
45%
Of party inquiries happen after hours
48 hours
Average time to lose a booking

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked party

24/7 Booking Chat

Parents visit your trampoline park website at any hour. Frontdesk Chat answers instantly, qualifies party requests, shows available time slots, and books sessions—all without human intervention.

  • Automatically extracts party size, date, and package preferences
  • Checks real-time availability across all jump zones and party rooms
  • Books parties and jump sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need a birthday party for 15 kids. What's available?"
AI
"I have Party Room B available—Ultimate Package for 15 kids, $450. Would you like to book it?"
"Yes! This Saturday works."
Party Booked ✓
Saturday, March 9 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "My daughter left her shoes in the foam pit area..."
AI: "I'll check our lost and found right away. Can you describe them?"
✓ Lost Item Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—party inquiries, pricing questions, waiver issues, lost and found. The AI understands context, books sessions, answers questions, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates support requests automatically
  • Recognizes returning customers from CRM and references past visits

Smart Outbound Follow-ups

When parties cancel, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their package preferences, and books a new time—all while updating your CRM and calendar.

  • Automatically detects cancellations and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules parties and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed you had to cancel the party for Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Party Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Package Preference
Ultimate Party • 15 kids • $450
Party Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Party Scheduled

Unified CRM

Every interaction—chat, call, booking, support request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every party host and repeat visitor.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed party
  • Syncs with calendar, waivers, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-party email sequence
Waiver reminder SMS scheduled
Post-party review request ready
Next visit discount queued
AI Email Agent
Coming Soon
Pre-Party Email
"Hi Sarah! Your party for Party Room B is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your party tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-party confirmations, waiver reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart waiver forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and party prep workflows.

  • Pre-filled with CRM data (name, email, party details)
  • AI-guided completion for participant information and emergency contacts
  • Automatically triggers outbound workflows on submission
AI Form
Party Waiver
Pre-filled Fields
✓ Name, Email, Party Details (from CRM)
AI-Guided Fields
→ Participant Names & Ages
→ Emergency Contact Info
What Happens Next
You're notified immediately and party prep begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TRAMPOLINE PARKS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your trampoline park. Each agent handles different tasks—answering calls, booking jump sessions, handling party reservations. They work together 24/7 to fill your jump slots and party rooms faster.

TIER 1.00

AI Receptionist Teammate

24/7 Front Desk
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles jump session inquiries, books birthday parties, and manages open jump slots automatically. Explains pricing, waiver requirements, and special event availability.

Phone Calls Party Booking Jump Sessions
TIER 1.00

Website Chat Teammate

Live Chat Booking Agent
Always Online

Qualifies party leads, shows available time slots and pricing, answers questions about attractions, age requirements, and group rates instantly. Books birthday parties, team events, and open jump sessions—all through your website chat, 24/7.

Lead Qualifying Slot Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized party confirmations, waiver reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send promotional emails for special events, glow nights, and seasonal promotions at the right time to keep customers engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Waiver Teammate

Waiver Assistant
Digital Waivers

Pre-fills liability waivers from CRM data. Guides customers through guardian signatures for minors and emergency contact information. Triggers confirmation workflows when signed and stores digital copies automatically.

Pre-filled AI Guided Auto-Store
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-show party bookings, sends personalized SMS follow-ups about upcoming events, and emails nurturing sequences about membership options. Coordinates all outbound channels to recover abandoned bookings and keep customers engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with party hosts and walk-in customers. Sends party confirmations, jump session reminders, and answers questions about available time slots, glow night schedules, and group packages via text—98% open rate.

Party Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about party packages and jump times. Click, talk, get answers about pricing, availability, and special events—no typing required. Perfect for mobile users browsing party options while on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and party booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer type, party package, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Alert Teammate

Auto Alert Creator
Auto-Created

Customers don't submit reports—they just call or text. Your AI recognizes facility issues (trampoline damage, foam pit needs, broken equipment, etc.), creates alerts, triages by urgency, and notifies the right staff members automatically for immediate attention.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a party host was frustrated, if a safety concern was reported, if a large group booking was made—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to booked party—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking to book a birthday party for my daughter. Do you have availability on March 9th?"
AI: "Yes! We have Saturday, March 9th available—2-hour party package for up to 15 kids. Would you like to book it?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Party Type
Birthday Party
Guest Count
15 kids
Party Date
March 9, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, birthday party for 15 kids, March 9th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Birthday Party
Alex Martinez • Saturday, March 9 • 2:00 PM
Automation Sequence
1
Party Booked
Trigger detected in CRM
2
Confirmation Email Sent
Party confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-party feedback email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.

Inbox
2 New
Party Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your birthday party is confirmed for Saturday, March 9 at 2:00 PM. We can't wait to celebrate with you..."
Party Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your party tomorrow! We're excited to see all the kids..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 2:15 PM

SHE FORGOT
TO SHOW UP

Saturday afternoon, Alex is at the grocery store. She completely forgot about the party. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 2:00 PM
AM
Alex Martinez
Birthday Party
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party for 15 kids, March 9th booking. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the birthday party on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Party Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 4:15 PM

THE KIDS
LOVED IT

Alex shows up for the rescheduled party. The kids have a blast. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party feedback emails get queued, a discount code for the next booking is ready to send, and review request workflows begin. All happening automatically—you're just making sure everyone had fun.

PARTY COMPLETE
Saturday, March 16 • 2:00 PM
Birthday Party
Alex Martinez
Post-party sequence activated
Frontdesk Forms
Party Waiver • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 6:30 PM

HER PHONE BUZZES
THE DAY BEFORE

Alex is making dinner when her phone buzzes. It's a party waiver from Frontdesk Forms—already filled with her name, email, and the party date. The AI guides her through emergency contact and allergy information right on her phone. When she submits it, you're immediately notified. All the paperwork is handled automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Party completed • Waiver submitted
AI
"I remember your party! How can I help?"
Alex
"Question about booking another party..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about booking another party. She has a question about group packages. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and waiver, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX BOOKS
ANOTHER PARTY

With the discount code applied, Alex books another party for her son's birthday. The system automatically sends confirmation emails, waiver forms, and party preparation instructions. Alex is officially a repeat customer.

PARTY BOOKED
April 15, 2024 • 3:00 PM
14
April 10, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex has questions before the party: "Can I bring my own cake?" "What's included in the party package?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can I bring my own cake?"
AI
"Hi Alex! Yes, you're welcome to bring your own cake. We provide plates, napkins, and a table in the party room."
Alex
"What's included in the party package?"
AI
"Your package includes 2 hours of jump time, grip socks for all kids, private party room, and a dedicated party host. Pizza and drinks are available as add-ons!"
15
April 16, 2024 • 8:30 PM

A CHILD
GOT HURT

During open jump, a child scrapes their knee. It's 8:30 PM on a Sunday. The parent can call, text, or chat—whichever they prefer. The AI answers instantly, understands the concern, creates an incident report, and notifies your staff immediately. The parent doesn't have to wait for business hours or fill out forms. They just describe the situation, and it's handled.

Parent's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
INCIDENT REPORT CREATED
Minor Injury - Scraped Knee
Staff notified immediately • First aid provided
17
May 5, 2024

GLOW NIGHT
THIS FRI

There's a special glow-in-the-dark jump night this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, special promotions, schedule updates, and safety reminders. Customers stay informed without you sending individual messages. Everything happens automatically.

Special Event
Sent to All Customers
EVENT
Glow Night Jump
Friday, May 10 • 7:00 PM - 10:00 PM • Black lights & music
PROMOTION
Member Appreciation Week
20% off all monthly passes this week only!
REMINDER
Grip Socks Required
Don't forget to bring your grip socks or purchase at front desk
✓ All customers notified
No manual sending required
MONTHLY PASS PURCHASED
May 8, 2024
Alex Martinez
Unlimited Jump Pass • Family Plan
✓ Member since May 2024
Unlimited access for 2 kids
Why she became a member
"Amazing parties, quick responses to questions, loved the special events, kids ask to come every week"
18
May 8, 2024

TWO MONTHS LATER
SHE'S A MEMBER

Two months later, Alex buys a monthly pass. She had a great experience—parties were seamless, questions were answered instantly, and her kids loved it. The same AI that helped her book the first party kept her happy as a customer. That's the full journey: first-time caller to party host to loyal member.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your trampoline park

Can it handle after-hours party booking calls? +

Yes. The AI answers calls 24/7, takes party reservations, checks court availability, and books jump sessions—all while your team sleeps. No more missed birthday party bookings at midnight.

How does it handle waiver collection? +

The AI automatically sends digital waivers to guests after booking, collects all details (names, ages, emergency contacts), and ensures waivers are signed before arrival. Party hosts receive reminders for group waivers.

Does it reduce party no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before parties and jump sessions. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.

Can it book parties directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time court availability and books parties instantly—no back-and-forth emails needed.

How does party package selection work? +

After initial inquiry, guests automatically receive package options that match their group size and preferences. The AI explains pricing, add-ons like pizza and drinks, and jump time. When they select a package, you're notified immediately.

Does it work with my existing booking system? +

Yes. Frontdesk integrates with most systems including PerfectMind, EZ Facility, Booking Ninjas, and others. All data syncs automatically—bookings, party reservations, waivers, and membership inquiries.

Can it handle multiple locations or franchise parks? +

Absolutely. The AI knows all your locations, court availability, pricing, and special attractions. It can route calls based on location, handle multi-park inquiries, and manage franchise operations simultaneously.

What about membership inquiries and sign-ups? +

The AI handles membership questions 24/7, explains monthly pass options, family packages, and perks. It can collect contact information for follow-up and send membership details instantly via text or email.

How much does it cost? +

Pricing is based on your park size and call volume. Most trampoline parks see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing party bookings at 2 AM. Start filling jump sessions while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."