Every missed call is a lost translation project. Every voicemail is lost revenue. Frontdesk AI answers calls 24/7, schedules consultations, handles client inquiries, and books interpretation services—all while you focus on translations.
For Translation Services
Incoming Call...
Client
"Hi, I need a certified Spanish translation of legal documents by Friday. Can you help?"
AI Receptionist
"Yes! We have certified translators available. I can schedule a consultation for tomorrow at 10 AM to review your documents. Does that work?"
✓ Consultation Booked • Tomorrow 10 AM
You're losing clients every day you miss their calls. International prospects call across time zones, no-shows waste your interpreters' time, and your team can't handle the volume. There's a better way.
A client in Tokyo needs urgent document translation and calls at 3 AM your time. They get voicemail. By the time you're awake, they've already hired a competitor who answered immediately.
While your translator is on a conference call, five more clients call needing quotes. Rush translation requests, interpretation bookings, project updates—you can't be everywhere at once. Clients get frustrated waiting, and you lose contracts.
You clear your schedule, prepare project materials, and wait for the client. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost contract.
One AI workforce that handles every touchpoint—from first inquiry to project delivery
Clients visit your website at any hour needing translation quotes. Frontdesk Chat answers instantly, qualifies projects, identifies language pairs, and schedules consultations—all without human intervention.
Every call is answered instantly—interpretation requests, translation inquiries, project status checks. The AI understands context, creates project tickets, schedules interpreters, and escalates to linguists only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their project requirements, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, project request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and project.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart project intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote generation and project kickoff workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your translation business. Each agent handles different tasks—answering calls, scheduling interpretation sessions, handling project requests. They work together 24/7 to convert more leads faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles translation inquiries, schedules interpretation appointments, and creates project requests automatically.
Qualifies translation leads, provides instant quotes for document translation and interpretation, answers questions about language pairs and turnaround times instantly. Books consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, project reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.
Pre-fills project request forms from CRM data. Guides clients through document upload, language pair selection, and deadline requirements. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to follow up on quotes, sends personalized SMS reminders about pending projects, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep clients engaged.
Handles two-way SMS conversations with clients and interpreters. Sends consultation confirmations, project deadline reminders, and answers questions about turnaround times and language availability via text—98% open rate.
Lets website visitors speak directly to your website about translation services. Click, talk, get answers about pricing, language pairs, and turnaround times—no typing required. Perfect for mobile users requesting urgent translation projects.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and project data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, project, and lead status.
Clients don't submit tickets—they just call or text. Your AI recognizes project issues (revision needed, document unclear, deadline change, etc.), creates tickets, triages by urgency, and notifies the right translator or project manager automatically.
Watches every conversation and alerts you when it matters. If a client was frustrated, if a revision was requested, if an urgent project was booked—you know instantly.
Follow one client from first inquiry to completed project—see how every system works together
Alex calls at 2 AM from Tokyo. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, technical manual, 15,000 words, English to Japanese, March 22nd delivery. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Tuesday at 3 PM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and quote forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.
Tuesday afternoon, Alex is in a meeting that ran late. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her technical manual project, 15,000 words, March 22nd deadline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her morning meetings. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She reviews the project scope and approves the quote. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: project confirmation emails get sent, the contract form is ready to sign, and project kickoff workflows begin. All happening automatically—you're just doing the consultation.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the project details she just approved. The AI guides her through terms and payment setup right on her phone. When she submits it, you're immediately notified. The project kickoff process begins automatically—all without you lifting a finger.
Alex is at her office, thinking about the project. She has a question about file formats. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and signed agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
The translation is completed on time. The system automatically sends delivery notification, quality assurance documentation, and feedback request forms. Alex's project is officially complete.
Alex just finished reviewing the translation. She has follow-up questions: "Can you handle legal documents?" "What's the turnaround for a 20-page contract?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is reviewing the translation and finds a technical term that needs clarification. It's 9:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a revision ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.
There's a translation best practices webinar this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends client announcements, webinar reminders, industry updates, and translation tips. Clients stay informed without you sending individual messages. Everything happens automatically.
Three months later, Alex returns with a new project. She had a great experience—her questions were answered instantly, revisions were handled quickly, and she felt supported. The same AI that helped her find your services kept her happy as a client. That's the full journey: inquiry to client to repeat business.
Everything you need to know about using Frontdesk for your translation business
Yes. The AI answers calls 24/7, gathers project details, checks interpreter availability, and books consultations—all while your team sleeps. No more missed international clients at 2 AM.
The AI creates project tickets automatically, collects all details (language pair, document type, deadline, word count), and routes them to your project management team. Urgent requests can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, clients automatically receive a detailed quote that's pre-filled with their project info from the CRM. The AI guides them through document upload and specification verification. When approved, you're notified immediately.
Yes. Frontdesk integrates with most systems including Smartcat, memoQ, Trados, and others. All data syncs automatically—client inquiries, consultations, quotes, and project tickets.
Absolutely. The AI knows all your service offerings, language pairs, interpreter availability, and specializations. It can route calls based on language needs, handle multi-service inquiries, and manage multiple specializations simultaneously.
The AI handles urgent requests 24/7, verifies client needs, and can coordinate with on-call interpreters or linguists. For critical situations like medical or legal emergencies, it immediately escalates to your emergency response team.
Pricing is based on your service volume and call volume. Most translation agencies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.
Stop missing translation requests at 2 AM. Start booking projects while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."