Transmission Repair Shops AI Receptionist | Never Miss a Call | Frontdesk

For Transmission Repair Shops

FILL YOUR
SERVICE BAYS
WHILE YOU SLEEP

Every empty bay costs money. Every missed call is a lost customer. Frontdesk AI answers calls 24/7, books appointments, handles service inquiries, and schedules repairs—all while your team focuses on transmissions.

24/7 Coverage
No Setup Fees

Frontdesk AI

Transmission Repair Shops

Incoming Call...

Customer

"My car won't shift gears properly. Can you look at the transmission today?"

AI Receptionist

"Yes! We have an opening at 2 PM for a diagnostic. I'll get you scheduled—what's your vehicle make and model?"

✓ Appointment Booked • 2 PM Today

The Problem

TRANSMISSION SHOPS
LOSE CUSTOMERS TO SLOW RESPONSE

You're losing customers every day you miss their calls. Drivers call during repairs, no-shows waste your bay time, and your team can't keep up with emergency breakdowns.

You Miss Calls When Customers Need You Most

Someone's transmission fails at 6 PM, they call for help, and get voicemail. By the time you check messages in the morning, they've already towed their car to the shop that answered immediately.

The Cost
$3,500/repair
Average rebuild job lost

Your Team Is Buried Under the Hood

While you're diagnosing a slipping clutch, three more calls come in. Status updates, quote requests, appointment questions—you can't be wrenching and answering at once. Customers get frustrated waiting, and you lose jobs.

The Cost
40+ calls/day
Per transmission shop

Appointments No-Show and Your Bay Sits Empty

You block out a bay, order parts, and prep for the job. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted bay time and lost revenue.

The Cost
25% no-show
Rate for auto repair shops
$42,000
Lost annually per empty bay
55%
Of emergencies happen after hours
5 minutes
Before customer calls next shop

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to completed repair

24/7 Service Chat

Customers visit your transmission repair shop website at any hour. Frontdesk Chat answers instantly, diagnoses symptoms, provides quote estimates, and books appointments—all without human intervention.

  • Automatically extracts vehicle make, model, symptoms, and service needs
  • Checks real-time bay availability and technician schedules
  • Books diagnostic appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"My 2018 Honda Accord is slipping between gears. Can you help?"
AI
"That sounds like a transmission issue we can diagnose. Our full inspection is $89.95. Would you like to schedule an appointment?"
"Yes! Tomorrow morning works."
Appointment Booked ✓
Tomorrow, March 9 • 9:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Advanced Transmission. How can I help?"
Caller: "My car won't shift into reverse..."
AI: "I can schedule a diagnostic appointment. What's your vehicle make and model?"
✓ Service Order #4920 Created

AI Phone Receptionist

Every call is answered instantly—service inquiries, diagnostic appointments, repair status updates. The AI understands transmission issues, creates service orders, schedules appointments, and escalates to technicians only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service orders and work tickets automatically
  • Recognizes customers from CRM and references past service history

Smart Outbound Follow-ups

When customers no-show for appointments, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their vehicle symptoms, and books a new appointment—all while updating your shop management system and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from Advanced Transmission. I noticed we missed you for your diagnostic appointment on Tuesday. Would you like to reschedule?"
Sarah: "Yes! Can we do Thursday afternoon instead?"
✓ Appointment Rescheduled
Thursday, March 14 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Vehicle
2018 Honda Accord • CVT Transmission
Service Needed
Slipping Gears Diagnostic
Source
Web Chat • 2:14 AM
Status
Appointment Scheduled

Unified CRM

Every interaction—chat, call, appointment, service update—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their vehicle service history.

  • Auto-creates customer profiles from any touchpoint
  • Tracks full journey from inquiry to completed repair
  • Syncs with calendar, work orders, and all shop systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, repair status updates, and service reminders based on behavior and vehicle maintenance schedules.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and service sequences
  • Automatic follow-ups and maintenance reminder campaigns
Automated Follow-Ups
What's Happening Now
Pre-appointment confirmation email sent
Reminder SMS scheduled for tomorrow
Post-diagnostic follow-up ready
Repair estimate approval queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Sarah! Your diagnostic appointment is confirmed. Here's what to bring and what to expect..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow at 9:00 AM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, service reminders, repair estimate approvals, and maintenance sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart service intake forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for diagnostics, quotes, and repair approval workflows.

  • Pre-filled with CRM data (name, email, vehicle info)
  • AI-guided completion for symptoms and service history
  • Automatically triggers outbound workflows on submission
AI Form
Service Intake
Pre-filled Fields
✓ Name, Email, Vehicle Info (from CRM)
AI-Guided Fields
→ Symptom Description
→ Service History & Mileage
What Happens Next
You're notified immediately and diagnostic scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TRANSMISSION REPAIR SHOPS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your transmission shop. Each agent handles different tasks—answering calls, booking diagnostics, handling service requests. They work together 24/7 to keep your bays full and customers happy.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed customers. Handles service inquiries, books diagnostic appointments, and creates service tickets automatically for transmission repairs and rebuilds.

Phone Calls Appointment Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies transmission repair leads, provides pricing estimates, answers questions about rebuild times and warranty coverage instantly. Books diagnostic appointments and captures vehicle info—all through your website chat, 24/7.

Lead Qualifying Service Estimates Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized diagnostic appointment confirmations, service completion reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged and vehicles serviced.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Service Intake Assistant
Vehicle Intake Forms

Pre-fills service intake forms from CRM data. Guides customers through vehicle information and symptom documentation. Triggers automation workflows when submitted for seamless shop workflow.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups for service reminders, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep customers returning for transmission maintenance.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with customers about their transmission repairs. Sends diagnostic appointment confirmations, service completion notifications, and answers questions about repair status and pricing via text—98% open rate.

Appointment Confirmations Status Updates Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about transmission services. Click, talk, get answers about rebuild pricing, diagnostic costs, and warranty coverage—no typing required. Perfect for mobile users searching for emergency transmission repair.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and vehicle data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, vehicle, and service status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes transmission issues (slipping gears, fluid leaks, grinding noises), creates service orders, triages by urgency, and notifies the right technician automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if an urgent transmission failure was reported, if a high-value rebuild was quoted—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to completed transmission rebuild—see how every system works together

Scroll to begin ↓
01
7:45 AM

HER CAR WON'T
SHIFT GEARS

Alex calls at 7:45 AM with a transmission emergency. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, my car won't shift into third gear. It's a 2015 Honda Accord. Can you look at it today?"
AI: "Yes! We can diagnose that today. I have a 10:30 AM slot available. Would that work?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Vehicle
2015 Honda Accord
Issue
Won't shift to 3rd gear
Appointment
Today, 10:30 AM
Source
Phone • 7:45 AM
Saved to CRM automatically
02
7:46 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, vehicle year/make/model, specific transmission issue, urgency level. Saved to CRM automatically—no forms, no typing.

03
7:48 AM

10:30 AM TODAY
IS BOOKED

Alex says "Yes!" The AI checks your shop calendar, finds the 10:30 AM diagnostic slot, and books it. Instant confirmation—no waiting.

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Transmission Diagnostic
Alex Chen • Honda Accord • Saturday, March 9 • 10:30 AM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Text Sent
Appointment details delivered instantly
3
Reminder Scheduled
Text reminder queued for morning
4
Follow-Up Queued
Post-diagnostic email ready to send
04
7:49 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation texts, morning reminders, diagnostic follow-ups, and estimate forms—all happening automatically.

Messages
2 New
Appointment Confirmation
To: (555) 123-4567
Sent ✓
"Hi Alex! Your diagnostic appointment is confirmed for Saturday, March 9 at 10:30 AM. Bring your Honda Accord..."
Appointment Reminder
To: (555) 123-4567
Scheduled
"Reminder: Your transmission diagnostic is today at 10:30 AM. We're ready to check your gear shifting issue..."
05
7:50 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation text from your shop—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and continues her morning. Meanwhile, a reminder text is already scheduled for appointment day. No one had to remember to send it.

06
Saturday, 10:45 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is running errands across town. She completely forgot about the appointment. You're at the shop, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 10:30 AM
AC
Alex Chen
2015 Honda Accord • Diagnostic
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + vehicle data ready
07
Saturday, 10:46 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 AM phone call, her Honda Accord, the shifting problem, the urgency. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 4:15 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from Saturday morning. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your transmission diagnostic?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the transmission diagnostic on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do Wednesday afternoon instead?"
Appointment Rescheduled
Wednesday, March 13 • 2:00 PM
09
Wednesday, 3:30 PM

YOU FIND
THE PROBLEM

Alex drops off her Honda. You diagnose it—bad shift solenoid. You mark the diagnostic complete in your CRM. The moment you click "Complete," the system springs into action: diagnostic report emails get queued, the repair estimate form is ready to send, and approval workflows begin. All happening automatically—you're just fixing cars.

DIAGNOSTIC COMPLETE
Wednesday, March 13 • 2:00 PM
2015 Honda Accord
Alex Chen
Issue: Bad shift solenoid
Estimate sequence activated
Frontdesk Forms
Repair Estimate Approval • Pre-filled from CRM
AI guiding through approval...
AI guiding through fields...
✓ Ready to send automatically
11
Wednesday, 3:45 PM

HER PHONE BUZZES
WITH ESTIMATE

Alex just picked up her loaner car. She's driving home when her phone buzzes. It's a repair estimate from Frontdesk Forms—already filled with her name, vehicle, and the solenoid replacement needed. The AI guides her through the estimate approval right on her phone. When she approves it, you're immediately notified. The repair scheduling begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Diagnostic completed • Estimate approved
AI
"I remember your Honda! How can I help?"
Alex
"Question about the warranty on this repair..."
12
Thursday, 11:15 AM

SHE HAS
A Q

Alex is at work, thinking about the repair. She has a question about the warranty coverage. She calls. The AI answers instantly, recognizes her from your CRM, remembers her diagnostic and estimate approval, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
Friday, March 15, 2024

ALEX PICKS UP
HER CAR

With the warranty questions answered, Alex picks up her Honda—shifting perfectly now. The system automatically sends thank you texts, maintenance reminder schedules, and customer satisfaction surveys. Alex's officially back on the road.

REPAIR COMPLETE
Honda Accord • Shift solenoid replacement
14
April 2, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex has been driving her car for two weeks. She has questions: "What's covered under warranty?" "When should I get my next fluid service?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What's covered under warranty for this repair?"
AI
"Hi Alex! Your solenoid replacement has a 12-month/12,000-mile warranty covering parts and labor. Here's your warranty certificate: [link]"
Alex
"When should I get my next transmission fluid service?"
AI
"Based on your Honda's schedule, we recommend transmission service at 60,000 miles or in 2 years. Want to schedule it now?"
15
July 20, 2024 • 6:45 PM

TRANSMISSION
FEELS OFF

Alex's transmission feels a bit rough shifting. It's 6:45 PM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE TICKET CREATED
Rough Shifting - Follow-up Check
Scheduled: Monday, 9:00 AM
17
October 10, 2024

WINTER SPECIAL
20% OFF

Your shop is running a winter service special. Alex gets notified automatically—text, email, or both, your choice. The system sends service promotions, maintenance reminders, recall alerts, and special offers. Customers stay informed without you sending individual messages. Everything happens automatically.

Customer Notifications
Sent to All Customers
PROMOTION
Winter Service Special
20% off transmission flush • Valid through Nov 30
REMINDER
Maintenance Due Soon
Your Honda is due for 60k mile service
ALERT
Recall Notice
Honda issued recall 24V-123 for your model year
✓ All customers notified
No manual sending required
REPEAT CUSTOMER
March 15, 2025
Alex Chen
2015 Honda Accord • Returning for service
✓ Scheduled 60k maintenance
Transmission flush + full service
Why she came back
"Quick answers to my questions, easy appointment scheduling, trusted the work quality"
18
March 15, 2025

A YEAR LATER
SHE'S BACK

A year later, Alex returns for her 60k mile service. She had a great experience—repairs were done right, questions were answered instantly, and she felt taken care of. The same AI that helped her schedule the first diagnostic kept her as a loyal customer. That's the full journey: emergency call to completed repair to lifelong customer.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your transmission shop

Can it handle after-hours service calls? +

Yes. The AI answers calls 24/7, collects vehicle information, describes transmission issues, and books appointments—all while your shop is closed. No more missed jobs at 10 PM when someone's transmission fails.

How does it handle diagnostic requests? +

The AI collects detailed symptom information automatically—grinding noises, slipping gears, fluid leaks, check engine lights. It schedules diagnostic appointments with all details documented and routes urgent transmission failures to your service manager immediately.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before scheduled drop-offs. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your bays full.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most shop management systems. The AI checks real-time bay availability and books appointments instantly—no back-and-forth phone tag needed.

How does the service estimate process work? +

After diagnostics, customers automatically receive detailed estimates that are pre-filled with their vehicle info from the CRM. The AI explains common transmission services, answers pricing questions, and schedules repair appointments. When they approve, you're notified immediately.

Does it work with my existing shop management system? +

Yes. Frontdesk integrates with most systems including Shop-Ware, Mitchell 1, AutoFluent, and others. All data syncs automatically—customer information, appointments, vehicle history, and service requests.

Can it handle multiple shop locations? +

Absolutely. The AI knows all your locations, bay availability, specialties, and service pricing. It can route calls based on location proximity, handle multi-shop inquiries, and manage appointments across your entire network simultaneously.

What about roadside breakdowns and emergencies? +

The AI handles emergency transmission failure calls 24/7, collects location and vehicle details, and can coordinate with towing services. For true emergencies like vehicles stuck in traffic, it immediately escalates to your on-call technician.

How much does it cost? +

Pricing is based on your shop size and call volume. Most transmission shops see ROI within the first month from reduced no-shows and increased service bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing repair calls at 2 AM. Start booking appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."