Every empty bed costs money. Every missed call is a lost resident. Frontdesk AI answers calls 24/7, books campus tours, handles roommate requests, and secures applications—all while your team sleeps.
University Housing Offices
Incoming Call...
Prospective Student
"Hi, I'm looking for a double room. Do you have anything available in the honors dorm?"
AI Receptionist
"Yes! We have Room 402 available in Patterson Hall—double occupancy, honors wing. Would you like to schedule a campus tour?"
✓ Tour Booked • Room 402
Students call at all hours, no-shows waste your time, and your staff is overwhelmed during peak assignment season. Your housing office deserves better.
A prospective student finds your housing portal at 10 PM, calls with questions, and gets voicemail. By morning, they've already committed to off-campus housing or another university.
During housing assignments, calls flood in. Room change requests, roommate conflicts, application questions—your team can't keep up. Students wait on hold, get frustrated, and parents complain.
You schedule a residence hall tour, coordinate with student ambassadors, and wait. The prospective student doesn't show. One reminder email goes unanswered. That's it—they choose another school.
One AI workforce that handles every touchpoint—from first inquiry to move-in complete
Students visit your housing portal at any hour. Frontdesk Chat answers instantly, qualifies applicants, shows available rooms, and schedules viewings—all without human intervention.
Every call is answered instantly—facilities requests, viewing inquiries, housing questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to staff only when needed.
When viewings no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their housing preferences, and books a new viewing—all while updating your system and calendar.
Every interaction—chat, call, viewing, facilities request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and current resident.
Orchestrate the entire student journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-viewing confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart housing applications that pre-fill from CRM data and guide students through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your residential life operations. Each agent handles different tasks—answering calls, scheduling tours, handling maintenance requests. They work together 24/7 to fill your residence halls faster and support current residents.
Answers every call instantly—no voicemail, no missed inquiries. Handles housing inquiries, books residence hall tours, and creates maintenance work orders automatically for both prospective and current students.
Qualifies prospective students, shows available rooms and housing rates, answers questions about amenities and move-in dates instantly. Books residence hall tours and captures student information—all through your website chat, 24/7.
Sends personalized residence hall tour confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective students engaged throughout their housing decision process.
Pre-fills housing applications from student portal data. Guides students through roommate preferences and meal plan selection. Triggers automation workflows when housing contracts are submitted for processing.
Automatically reaches out to prospective students at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about available rooms, and emails nurturing sequences. Coordinates all outbound channels to recover interested students and keep them engaged through housing selection.
Handles two-way SMS conversations with prospective students and current residents. Sends tour confirmations, move-in reminders, and answers questions about available rooms via text—98% open rate perfect for student communication.
Lets website visitors speak directly to your website about available rooms. Click, talk, get answers about housing rates, room availability, and residence hall amenities—no typing required. Perfect for mobile-first student users browsing housing options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective and current student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by residence hall, room, and application status.
Residents don't submit work orders—they just call or text. Your AI recognizes facilities issues (broken lock, HVAC problems, plumbing, etc.), creates work orders, triages by urgency, and notifies the right facilities staff automatically for faster resolution.
Watches every conversation and alerts you when it matters. If a prospective student was frustrated, if a facilities issue was reported, if a residence hall tour was booked—you know instantly. Keep your housing staff informed of critical student interactions.
Follow one student from inquiry call to move-in—see how every system works together
Alex calls at 2 AM from her dorm room. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, single room preference, $950 budget, August 15th move-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and housing forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to studying. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the library cramming for exams. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her single room search, her $950 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at the campus bookstore. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled visit. She loves the room. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the housing application form is ready to send, and enrollment workflows begin. All happening automatically—you're just showing the residence hall.
Alex just finished the visit. She's walking to her car when her phone buzzes. It's a housing application from Frontdesk Forms—already filled with her name, email, and the room she just saw. The AI guides her through student ID and financial aid verification right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex is between classes, thinking about her new room. She has a question about roommate matching. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her roommate preferences confirmed, Alex signs the housing contract. The system automatically sends welcome emails, move-in instructions, and campus resource guides. Alex is officially moving in.
Alex just moved in. She has questions: "How do I connect to the Wi-Fi?" "What are the laundry room hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's room heater isn't working. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a work order ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a residence hall meeting this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends campus announcements, event reminders, safety updates, and community news. Residents stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews for sophomore year. She had a great experience—maintenance requests were always handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her find housing kept her happy as a resident. That's the full journey: prospective student to resident to renewal.
Everything you need to know about using Frontdesk for your residence halls
Yes. The AI answers calls 24/7, qualifies prospective students, checks room availability, and books campus tours—all while your staff is off duty. No more missed opportunities at midnight when students are making housing decisions.
The AI creates work order tickets automatically, collects all details (building name, room number, issue description, urgency), and routes them to your facilities team. Emergency requests can be escalated immediately to on-call staff.
Yes. The system automatically sends confirmation emails and reminder texts before campus housing tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours with prospective residents.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books housing tours instantly—no back-and-forth emails with students and parents needed.
After tours, prospective residents automatically receive a housing application that's pre-filled with their info from the CRM. The AI guides them through roommate preferences and housing contract details. When submitted, your housing office is notified immediately.
Yes. Frontdesk integrates with most systems including StarRez, RMS, Campus Living, Adirondack Solutions, and others. All data syncs automatically—prospective students, campus tours, applications, and work order tickets.
Absolutely. The AI knows all your residence halls, room availability, housing rates, and amenities. It can route calls based on building preferences, handle campus-wide inquiries, and manage multiple housing communities simultaneously.
The AI handles lockouts 24/7, verifies student identity through ID verification, and can coordinate with resident assistants or campus security. For true emergencies, it immediately escalates to your on-call residential life staff.
Pricing is based on your housing capacity and call volume. Most university housing offices see ROI within the first semester from reduced no-shows and increased housing contract conversions. Contact us for a custom quote.
Stop missing student inquiries at 2 AM. Start filling rooms while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."