Every missed call is a lost membership. Every delayed response costs thousands. Frontdesk AI answers inquiries 24/7, books presentations, handles member questions, and closes memberships—all while your team sleeps.
For Vacation Clubs
Incoming Call...
Prospect
"Hi, I'm interested in learning about your vacation club membership. What destinations do you offer?"
AI Receptionist
"We have 50+ resorts worldwide—Caribbean, Europe, and Hawaii! I can schedule a presentation with Alex tomorrow at 2 PM. Does that work?"
✓ Presentation Booked • Tomorrow 2 PM
Prospects call after hours and get voicemail. Members can't book their dream vacation when they want it. Your team drowns in inquiries while deals slip away.
A prospect researches vacation clubs at 9 PM, calls excited to learn more, and gets voicemail. By morning, they've already scheduled a presentation with a competitor who answered immediately.
While you're in a presentation, calls flood in. Booking requests, destination questions, membership tier inquiries—you can't handle it all. Members wait on hold, prospects hang up, and opportunities vanish.
You prep materials, reserve the presentation room, and they never show. One follow-up call goes to voicemail. That's it—they're gone to a competitor. No second chance, just wasted time and another lost membership sale.
One AI workforce that handles every touchpoint—from first inquiry to confirmed membership
Prospects visit your vacation club website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows membership packages, and books discovery calls—all without human intervention.
Every call is answered instantly—booking inquiries, membership questions, resort reservations. The AI understands context, creates support tickets, schedules presentations, and escalates to humans only when needed.
When prospects no-show for presentations, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their travel preferences, and books a new presentation—all while updating your CRM and calendar.
Every interaction—chat, call, presentation, member inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.
Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-presentation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and enrollment workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your vacation club. Each agent handles different tasks—answering calls, booking getaways, handling member inquiries. They work together 24/7 to keep your members engaged and bookings flowing.
Answers every call instantly—no voicemail, no missed bookings. Handles membership inquiries, books vacation getaways, and creates member support tickets automatically.
Qualifies membership leads, shows available destinations and pricing, answers questions about benefits and travel dates instantly. Books vacation consultations and captures contact info—all through your website chat, 24/7.
Sends personalized vacation booking confirmations, travel reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged and excited about their next getaway.
Pre-fills membership applications from CRM data. Guides prospects through travel preferences and payment verification. Triggers automation workflows when membership is submitted.
Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep membership prospects engaged.
Handles two-way SMS conversations with membership prospects and current members. Sends vacation confirmations, travel reminders, and answers questions about available destinations via text—98% open rate.
Lets website visitors speak directly to your website about available destinations. Click, talk, get answers about membership benefits, vacation availability, and travel perks—no typing required. Perfect for mobile users browsing vacation options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed membership prospect and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by membership tier, destination, and lead status.
Members don't submit tickets—they just call or text. Your AI recognizes member service issues (booking changes, reservation questions, account issues), creates tickets, triages by urgency, and notifies the right concierge staff automatically.
Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a booking issue was reported, if a vacation consultation was scheduled—you know instantly.
Follow one prospect from phone call to membership—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, beach and mountain preferences, $15k-$20k budget, travel timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the presentation. Instant confirmation—no waiting.
The moment the presentation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership information—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the presentation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her beach and mountain preferences, her $15k-$20k budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled presentation. She loves the resort network and flexibility. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-presentation follow-up emails get queued, the membership agreement is ready to send, and enrollment workflows begin. All happening automatically—you're just delivering the presentation.
Alex just finished the presentation. She's walking to her car when her phone buzzes. It's a membership agreement from Frontdesk Forms—already filled with her name, email, and the package she just discussed. The AI guides her through payment details and travel preferences right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex is at work, excited about her membership. She has a question about booking her first trip. She calls. The AI answers instantly, recognizes her from your CRM, remembers her presentation and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex books her first vacation. The system automatically sends travel confirmation, resort details, and concierge contact information. Alex is officially part of the club.
Alex is planning her trip. She has questions: "What amenities are at the resort?" "Do I need travel insurance?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex needs to change her travel dates. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks availability, and updates her reservation. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.
There's an exclusive member mixer this month. Alex gets notified automatically—email, text, or both, your choice. The system sends member announcements, special offers, new resort openings, and community updates. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had incredible experiences—amazing trips, instant support whenever she needed it, and felt valued as a member. The same AI that helped her discover the vacation club kept her engaged throughout her membership. That's the full journey: prospect to member to loyal advocate.
Everything you need to know about using Frontdesk for your vacation club
Yes. The AI answers calls 24/7, qualifies prospects, explains membership tiers and benefits, and books consultation appointments—all while your team sleeps. No more missed opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (membership number, request type, destination preferences), and routes them to your concierge team. Urgent booking changes can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, prospects automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through selecting their membership tier and payment options. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Salesforce, HubSpot, member management platforms, and booking systems. All data syncs automatically—prospects, consultations, enrollments, and member requests.
Absolutely. The AI knows all your membership levels, destination availability, pricing, and exclusive benefits. It can answer inquiries about any tier, explain upgrade paths, and manage bookings across all your resort locations simultaneously.
The AI handles booking modifications 24/7, verifies member identity, processes changes according to your policies, and can coordinate with resort staff. For urgent situations, it immediately escalates to your member services team.
Pricing is based on your membership base size and call volume. Most vacation clubs see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.
Stop missing membership inquiries at 2 AM. Start enrolling members while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."