Every empty appointment slot costs money. Every missed call is a lost pet owner. Frontdesk AI answers calls 24/7, books appointments, handles urgent care requests, and manages follow-ups—all while your team sleeps.
For Veterinary Clinics
Incoming Call...
Pet Owner
"My dog Max is vomiting and won't eat. Can I bring him in today?"
AI Receptionist
"I can schedule an urgent visit for Max today at 2:30 PM with Dr. Martinez. Does that work for you?"
✓ Appointment Booked • Max • 2:30 PM
You're losing clients every day because you can't answer the phone. Pet owners call with emergencies at midnight, appointments go unfilled, and your staff is overwhelmed. There's a better way.
Alex's dog Max is vomiting at 11 PM. She calls your clinic and gets voicemail. Panicked, she searches for another vet who can help now. By morning, she's already booked with a competitor who answered.
While your vet is treating a patient, five more calls come in. Appointment requests, medication questions, urgent symptoms—your front desk can't keep up. Pet owners get frustrated on hold, and you lose them to clinics that answer faster.
Your vet clears time for Max's checkup. Alex doesn't show. You send one reminder text that gets ignored. That's it—the appointment slot stays empty, revenue is lost, and another pet owner who needed that time is turned away.
One AI workforce that handles every touchpoint—from first call to post-visit follow-up
Pet owners visit your clinic website at any hour. Frontdesk Chat answers instantly, assesses symptoms, determines urgency, and books appointments—all without human intervention.
Every call is answered instantly—urgent health concerns, appointment inquiries, medication questions. The AI understands context, triages cases, schedules appointments, and escalates to veterinarians only when needed.
When appointments are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the pet's medical history, knows their specific needs, and books a new appointment—all while updating your records and calendar.
Every interaction—chat, call, appointment, health concern—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every pet owner and patient.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, wellness follow-ups, and vaccination campaigns based on patient history and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, post-visit care instructions, and wellness campaign emails—all orchestrated by Marketing Automation.
Smart patient intake forms that pre-fill from CRM data and guide pet owners through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment confirmation and wellness reminders.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your veterinary clinic. Each agent handles different tasks—answering calls, booking appointments, handling pet health concerns. They work together 24/7 to keep your schedule full and pet owners happy.
Answers every call instantly—no voicemail, no missed appointments. Handles pet health inquiries, books vet visits, and creates medical concern tickets automatically. Perfect for emergencies like vomiting or limping pets.
Qualifies new pet owner inquiries, answers questions about services and vaccination schedules, provides clinic hours and pricing instantly. Books vet appointments and captures pet information—all through your website chat, 24/7.
Sends personalized appointment confirmations, post-visit care instructions, and annual wellness exam reminders automatically. Coordinates with Marketing Automation to send vaccination clinic announcements at the right time to keep pet owners engaged.
Pre-fills new patient intake forms from CRM data. Guides pet owners through pet medical history and vaccination records. Triggers automation workflows when submitted for seamless onboarding.
Automatically reaches out to pet owners at the right time. Makes outbound calls for missed appointments, sends personalized SMS follow-ups about medication questions, and emails annual wellness exam reminders. Coordinates all outbound channels to re-engage inactive clients and keep appointments full.
Handles two-way SMS conversations with pet owners. Sends appointment confirmations, vaccination clinic reminders, and answers questions about pet care instructions via text—98% open rate.
Lets website visitors speak directly to your website about pet care services. Click, talk, get answers about clinic hours, vaccination schedules, and emergency care—no typing required. Perfect for pet owners calling about urgent concerns on mobile.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed pet owner and patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by pet, owner, and appointment status.
Pet owners don't fill out forms—they just call or text. Your AI recognizes pet health concerns (vomiting, limping, medication questions, etc.), creates priority tickets, triages by urgency, and notifies the right veterinary staff automatically.
Watches every conversation and alerts you when it matters. If a pet owner was concerned, if an emergency symptom was reported, if a wellness exam was booked—you know instantly.
Follow one pet owner from urgent call to annual wellness visit—see how every system works together
Alex calls at 2 AM. Max is vomiting and won't eat. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, pet's name, symptoms, urgency level. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your schedule, finds tomorrow at 9 AM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, post-visit care instructions—all happening automatically.
Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder is already scheduled for tomorrow morning. No one had to remember to send it.
Saturday morning, Alex is running errands. She completely forgot about Max's appointment. You see the missed appointment in your system and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, Max's symptoms, the urgency. Recovery calls get scheduled automatically. Follow-up messages are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished work. She answers. The AI remembers their entire conversation from Saturday morning. "Hi Alex, I noticed we missed you on Saturday for Max's appointment. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex brings Max in for the rescheduled appointment. You examine him, prescribe medication, and mark the visit complete in your system. The moment you click "Complete," the system springs into action: post-visit care instructions get sent automatically, medication reminders are scheduled, and follow-up workflows begin. All happening automatically—you're just treating the patient.
Alex just finished the appointment. She's walking to her car when her phone buzzes. It's the care instructions from Frontdesk—already filled with Max's diagnosis, medication schedule, and dietary instructions. Medication reminders are automatically scheduled. When she has questions later, she can just text or call. The entire follow-up process begins automatically—all without you lifting a finger.
Alex is at work, about to give Max his medication. She has a question about the instructions. She calls. The AI answers instantly, recognizes her from your CRM, remembers yesterday's visit and medication details, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
During the call about medication, the AI suggests a follow-up appointment to check on Max's progress. Alex agrees, and it's booked instantly. The system automatically sends confirmation, sets reminders, and prepares for the next visit. Max is on the road to recovery.
Max just finished his medication. Alex has questions: "Max seems much better, but he's still not eating his regular food. Is that normal?" She texts the AI. It answers instantly with reassurance and guidance—no waiting, no phone calls, no worrying until morning.
Max is limping badly after a walk. It's 8:30 PM on a Sunday. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, assesses urgency, and either schedules an emergency appointment or provides immediate guidance. Alex doesn't have to wait for business hours or wonder if it's serious. She just describes the problem, and it's handled.
There's a low-cost vaccination clinic this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends clinic announcements, wellness reminders, special event updates, and health alerts. Pet owners stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex brings Max back for his annual wellness exam. She had an amazing experience—urgent concerns were handled instantly, questions were answered 24/7, and she always felt supported. The same AI that helped her with Max's emergency at 2 AM kept her confident as a pet owner. That's the full journey: urgent call to loyal client to annual visit.
Everything you need to know about using Frontdesk for your veterinary clinic
Yes. The AI answers calls 24/7, triages pet health concerns, assesses urgency, and books appointments—all while your staff sleeps. No more missed calls from worried pet owners at 2 AM.
The AI collects all symptom details (pet name, symptoms, duration, severity), determines urgency level, and schedules appropriately. Emergency cases like vomiting, limping, or breathing issues can be escalated to your on-call veterinarian immediately.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your schedule full.
Yes. Integrates with Google Calendar, Outlook, and most veterinary practice management systems. The AI checks real-time availability and books appointments instantly—no back-and-forth phone tag needed.
After appointments, pet owners automatically receive care instructions, medication reminders, and follow-up appointment details via text or email. The AI can answer common questions about medications, feeding schedules, and recovery timelines.
Yes. Frontdesk integrates with most systems including Cornerstone, AVImark, eVetPractice, and others. All data syncs automatically—pet records, appointments, owner contact information, and visit histories.
Absolutely. The AI knows all your veterinarians' schedules, specialties, and availability across locations. It can route calls based on doctor preference, handle multi-clinic inquiries, and manage appointments for your entire practice network.
Yes. The AI sends automated announcements about low-cost vaccination clinics, dental health specials, and wellness promotions. It can book appointments for these events and send reminders to increase attendance and revenue.
Pricing is based on your clinic size and call volume. Most veterinary practices see ROI within the first month from reduced no-shows and increased appointment bookings. Contact us for a custom quote.
Stop missing urgent calls at 2 AM. Start booking appointments while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."