Every missed call is a lost group booking. Every unanswered question is lost revenue. Frontdesk AI answers calls 24/7, books group parties, handles season pass inquiries, and processes reservations—all while your team sleeps.
Water Parks
Incoming Call...
Guest
"Hi, I'm planning a birthday party for 25 kids. What packages do you have?"
AI Receptionist
"Perfect! Our Ultimate Party Package includes cabana rental, meal vouchers, and group admission for $650. Saturday at 11 AM work for you?"
✓ Party Booked • 25 Guests
You're losing group bookings while your phones ring unanswered. Families call during peak season, no-shows waste your cabana slots, and your front desk can't handle the volume. There's a better way.
A family finds your park online at 9 PM planning their weekend, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with the competitor who answered.
While you're helping guests at the entrance, ten more calls come in. Group reservations, birthday party inquiries, season pass questions—you can't be everywhere at once. Callers get frustrated waiting, and you lose bookings.
You block off your premium cabanas for a birthday party, turn away other guests, and they never show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just lost revenue and empty premium spaces.
One AI workforce that handles every touchpoint—from first inquiry to booked group visit
Families visit your water park website at any hour. Frontdesk Chat answers instantly, checks ticket availability, explains season pass options, and books cabana reservations—all without human intervention.
Every call is answered instantly—hours questions, ticket inquiries, birthday party bookings, season pass info. The AI understands context, creates reservations, schedules callbacks, and escalates to humans only when needed.
When birthday party bookings are incomplete, Frontdesk Outbound automatically calls to complete the reservation. The AI references the original chat conversation, knows their party size preferences, and confirms the booking—all while updating your CRM and calendar.
Every interaction—chat, call, reservation, inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and party booking.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart birthday party and group event booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and upsell workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your water park. Each agent handles different tasks—answering calls, booking tickets, handling guest inquiries. They work together 24/7 to maximize attendance and guest satisfaction.
Answers every call instantly—no voicemail, no missed ticket sales. Handles admission inquiries, books group reservations, and answers questions about attractions, operating hours, and season passes automatically.
Qualifies visitor inquiries, shows ticket pricing and group packages, answers questions about attractions, height requirements, and special events instantly. Books birthday parties and captures contact info—all through your website chat, 24/7.
Sends personalized birthday party confirmations, special event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged and excited about their visit.
Pre-fills group registration and birthday party forms from CRM data. Guides guests through attendee counts, dietary restrictions, and special requests. Triggers automation workflows when submitted.
Automatically reaches out to visitors at the right time. Makes outbound calls to follow up on party inquiries, sends personalized SMS reminders about upcoming visits, and emails nurturing sequences. Coordinates all outbound channels to recover abandoned bookings and keep families engaged.
Handles two-way SMS conversations with park visitors and party planners. Sends party confirmations, weather alerts, special offer announcements, and answers questions about ticket deals and attraction wait times via text—98% open rate.
Lets website visitors speak directly to your website about park attractions and ticket deals. Click, talk, get answers about pricing, height requirements, and group packages—no typing required. Perfect for mobile users planning their visit on the go.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and party booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by visitor type, ticket package, and booking status.
Guests don't submit support tickets—they just call or text. Your AI recognizes facility issues (broken slide, pool temperature, locker problems, etc.), creates operations tickets, triages by urgency, and notifies the right operations staff automatically.
Watches every conversation and alerts you when it matters. If a guest was frustrated, if a facility issue was reported, if a birthday party was booked—you know instantly.
Follow one guest from phone call to season pass purchase—see how every system works together
Alex calls at 8:45 AM. The park doesn't open until 10 AM, but the AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, birthday party for 12 kids, $450 package preference, June 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday June 15th at 2 PM, and books the cabana. Instant confirmation—no waiting.
The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and party waiver forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is stuck at her daughter's soccer game that went into overtime. She completely forgot to call about the party. You're at the front desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 8:45 AM phone call, her birthday party request, her $450 package. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got back from picking up party supplies. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the party?" Alex says yes, picks a new date, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party. The kids had a blast. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party feedback emails get queued, the season pass upgrade offer is ready to send, and loyalty rewards workflows begin. All happening automatically—you're just making sure guests are happy.
Alex is having breakfast with her family. Her phone buzzes. It's a season pass upgrade offer from Frontdesk Forms—already filled with her name, email, and the family pass option. The AI guides her through emergency contact and payment details right on her phone. When she submits it, you're immediately notified. The approval process begins automatically—all without you lifting a finger.
Alex is planning her next visit to the park. She has a question about the outside food policy with her season pass. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and season pass application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex completes the season pass purchase. The system automatically sends welcome emails, park access instructions, and mobile app setup guides. Alex's family is officially coming back all summer.
Alex just arrived at the park. She has questions: "Where's the best spot for shade?" "Are flotation devices allowed on the wave pool?" She texts the AI. It answers instantly with all the details she needs—no waiting, no interrupting staff, no searching through FAQs.
Alex's locker is stuck. It's 7:20 PM and she's ready to leave. She can call, text, or use the chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and sends staff to help within minutes. Alex doesn't have to wait in line at Guest Services or fill out forms. She just describes the problem, and it's handled.
There's a dive-in movie night this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends park announcements, special event reminders, weather updates, and exclusive offers. Season pass holders stay informed without you sending individual messages. Everything happens automatically.
When renewal season comes, Alex renews immediately. She had an incredible experience—support requests were always quick, questions were answered instantly, and her family felt valued. The same AI that helped her book the party kept her happy all summer. That's the full journey: first call to loyal guest to renewal.
Everything you need to know about using Frontdesk for your water park
Yes. The AI answers calls 24/7, handles group reservations, checks cabana availability, and books birthday parties—all while your team sleeps. No more missed party bookings at 2 AM.
The AI creates service tickets automatically, collects all details (guest location, issue description, urgency), and routes them to your operations team. Safety concerns and emergencies are escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before party dates. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books cabanas, party packages, and group reservations instantly—no back-and-forth emails needed.
After inquiries, guests automatically receive a booking form that's pre-filled with their info from the CRM. The AI guides them through party size, food preferences, and add-on selections. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including booking platforms, POS systems, and reservation software. All data syncs automatically—guest inquiries, reservations, party bookings, and service requests.
Absolutely. The AI knows all your park locations, attraction schedules, pricing, and seasonal hours. It can route calls based on location, handle multi-park inquiries, and manage multiple facilities simultaneously.
The AI handles lost child reports 24/7, collects detailed descriptions and last known locations, and coordinates with on-site security. For true emergencies, it immediately escalates to your safety team.
Pricing is based on your park size and call volume. Most water parks see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.
Stop missing guest inquiries at 2 AM. Start booking group events while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."