Every missed call is a lost wedding booking. Every unanswered inquiry goes to your competitor. Frontdesk AI answers calls 24/7, books tastings, handles consultations, and closes orders—all while you focus on baking.
For Wedding Cake Bakers
Incoming Call...
Bride
"Hi, I'm getting married in October. Do you have availability for a tasting?"
AI Receptionist
"Congratulations! Yes, we have openings. I can schedule a tasting for this Saturday at 2 PM. Would that work?"
✓ Tasting Booked • Oct Wedding
You're losing dream clients every day you can't answer the phone. Brides call during tastings, no-shows waste your prep time, and you can't keep up with consultation requests. There's a better way.
A bride finds your portfolio at 9 PM after her engagement dinner, calls, and gets voicemail. By the time you check messages in the morning, she's already booked a tasting with another bakery who answered.
While you're doing a tasting, three more calls come in. Flavor consultations, pricing questions, design inquiries—you can't be everywhere at once. Brides get frustrated waiting, and you lose bookings.
You prep cake samples, clear your schedule, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted ingredients and another lost booking.
One AI workforce that handles every touchpoint—from first inquiry to confirmed order
Engaged couples visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses flavor options and design styles, and books tasting appointments—all without human intervention.
Every call is answered instantly—order changes, tasting inquiries, design questions. The AI understands context, updates orders, schedules consultations, and escalates to humans only when needed.
When couples no-show for tastings, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry conversation, knows their flavor preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, tasting, design consultation—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every couple and order.
Orchestrate the entire couple journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tasting confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart cake order forms that pre-fill from CRM data and guide couples through completion. When forms are submitted, they automatically trigger outbound automation sequences for order confirmation and production workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your bakery. Each agent handles different tasks—answering calls, booking consultations, managing custom cake inquiries. They work together 24/7 to book more wedding consultations faster.
Answers every call instantly—no voicemail, no missed consultations. Handles wedding cake inquiries, books tasting appointments, and creates custom design request tickets automatically.
Qualifies wedding cake leads, shows available design styles and pricing, answers questions about flavors, servings, and wedding dates instantly. Books tasting appointments and captures couple contact info—all through your website chat, 24/7.
Sends personalized tasting appointment confirmations, wedding date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep couples engaged.
Pre-fills custom cake order forms from CRM data. Guides couples through design preferences, flavor selections, and servings needed. Triggers automation workflows when order is submitted.
Automatically reaches out to couples at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost consultations and keep couples engaged.
Handles two-way SMS conversations with engaged couples and potential clients. Sends tasting confirmations, wedding date reminders, and answers questions about cake designs and flavors via text—98% open rate.
Lets website visitors speak directly to your website about custom cake designs. Click, talk, get answers about pricing, flavors, and design options—no typing required. Perfect for busy couples browsing on mobile.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed couple and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by wedding date, design preferences, and order status.
Couples don't submit request forms—they just call or text. Your AI recognizes special requests (dietary restrictions, design changes, delivery updates, etc.), creates request tickets, triages by priority, and notifies the right bakery staff automatically.
Watches every conversation and alerts you when it matters. If a couple was concerned about design details, if a special request was made, if a tasting appointment was booked—you know instantly.
Follow one bride from phone call to signed contract—see how every system works together
Alex calls at 2 AM. She just got engaged and can't sleep. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, wedding date, 150 guests, June 15th event. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the tasting consultation. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing Pinterest. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at a bridal boutique, overwhelmed with dress shopping. She completely forgot about the tasting. You're at your bakery, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her June 15th wedding date, her 150 guests. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a meeting with her wedding planner. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your tasting?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tasting. She loves the vanilla champagne flavor. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tasting follow-up emails get queued, the booking contract is ready to send, and payment workflows begin. All happening automatically—you're just creating beautiful cakes.
Alex just finished the tasting. She's walking to her car when her phone buzzes. It's a booking contract from Frontdesk Forms—already filled with her name, email, and the wedding date. The AI guides her through flavor selection and decoration details right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her wedding. She has a question about adding a dessert table. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tasting and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the dessert table added, Alex signs the contract and sends the deposit. The system automatically sends welcome emails, timeline reminders, and final details guides. Alex's wedding cake is officially booked.
Alex is finalizing venue details. She has questions: "What time will you deliver?" "Can the cake be refrigerated at the venue?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex wants to add fresh flowers to match her bouquet. It's 8:30 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a design change ticket, and confirms the update for the delivery. Alex doesn't have to wait for business hours or fill out forms. She just describes the change, and it's handled.
It's the day before the wedding. Alex gets a delivery confirmation automatically—email, text, or both, your choice. The system sends timeline reminders, final details confirmations, and day-of instructions. Clients stay informed without you sending individual messages. Everything happens automatically.
The wedding was perfect. The cake was a showstopper. Alex had an amazing experience—questions answered instantly, design changes handled seamlessly, and she felt supported every step of the way. The same AI that helped her book the cake kept her stress-free as a client. Now she's referring every engaged friend she knows. That's the full journey: inquiry to booking to raving fan.
Everything you need to know about using Frontdesk for your bakery
Yes. The AI answers calls 24/7, qualifies couples, discusses cake styles and flavors, and books tasting appointments—all while you're baking or sleeping. No more missed inquiries from engaged couples calling at 10 PM.
The AI creates change request notes automatically, collects all details (wedding date, tier modifications, flavor adjustments, urgency), and routes them to you. Rush requests within 2 weeks of the wedding can be flagged immediately.
Yes. The system automatically sends confirmation emails and reminder texts before tastings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tasting appointments instantly—no back-and-forth emails needed.
After tastings, couples automatically receive a contract and invoice that's pre-filled with their info from the CRM. The AI guides them through flavor selections, guest count verification, and deposit payment. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including HoneyBook, Dubsado, 17hats, and others. All data syncs automatically—inquiries, tastings, contracts, and order details.
Absolutely. The AI knows your booking calendar, available wedding dates, pricing packages, and flavor options. It can manage high-volume inquiry periods, handle rush season bookings, and coordinate multiple weekend weddings simultaneously.
The AI handles delivery inquiries 24/7, collects venue details, confirms setup requirements, and can coordinate with venue coordinators or delivery staff. For same-day wedding emergencies, it immediately escalates to your on-call team.
Pricing is based on your booking volume and call volume. Most bakeries see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.
Stop missing consultations at 2 AM. Start booking tastings while you bake.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.