Wedding Planners AI Receptionist | 24/7 Client Booking & Coordination | Frontdesk

BOOK MORE
WEDDING CLIENTS
WHILE YOU SLEEP

Every missed call is a lost wedding. Every delayed response sends couples to your competitors. Frontdesk AI answers calls 24/7, books consultations, answers venue questions, and secures bookings—all while you focus on creating perfect wedding days.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Wedding Planners

Incoming Call...

Engaged Couple

"Hi, we're planning a June wedding for 150 guests. Do you have availability?"

AI Receptionist

"Congratulations! Yes, we have June 14th and 21st open. I can schedule a consultation to discuss your vision. What time works best?"

✓ Consultation Booked • June 14th

The Problem

WEDDING PLANNERS
LOSE DREAM CLIENTS

You're losing bookings every day you miss calls. Engaged couples call at midnight, consultations get rescheduled endlessly, and your team can't keep up. There's a better way.

You Miss Calls When Couples Are Most Excited

A couple just got engaged at 10 PM, calls to book a consultation, and gets voicemail. By the time you check messages in the morning, they've already booked with another planner who answered immediately.

The Cost
$5,000+/booking
Lost per missed opportunity

Your Team Is Drowning in Inquiries

While you're meeting with a bride, three more calls come in. Vendor coordination, timeline questions, budget inquiries—you can't be everywhere at once. Couples get frustrated waiting, and you lose bookings.

The Cost
60+ calls/week
Per wedding planner

Consultations No-Show and You Lose Them Forever

You clear your schedule, prepare your portfolio, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost booking.

The Cost
35% no-show
Rate industry average
$60,000
Lost annually from missed calls
45%
Of inquiries happen after business hours
48 hours
To lose a lead to competitors

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed contract

24/7 Consultation Chat

Engaged couples visit your wedding planning website at any hour. Frontdesk Chat answers instantly, qualifies leads, shares available dates, and books consultations—all without human intervention.

  • Automatically extracts budget, wedding date, and style preferences
  • Checks real-time availability across your calendar
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, we're getting married in September. Are you available?"
AI
"Congratulations! Yes, I have availability in September. Let's schedule a consultation to discuss your vision. How about this Saturday?"
"Perfect! Saturday works for us."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk for Alex Wedding Planning. How can I help?"
Caller: "I need to add 15 more guests to our reception..."
AI: "I'll note that for Alex right away. What's your wedding date and venue?"
✓ Client Note Created

AI Phone Receptionist

Every call is answered instantly—vendor questions, timeline changes, guest list updates, consultation requests. The AI understands context, creates notes, schedules follow-ups, and escalates to you only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates client notes and action items automatically
  • Recognizes couples from CRM and references wedding details

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their wedding vision, and books a new meeting—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk for Alex Wedding Planning. I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Couple
Sarah & Michael Chen
Wedding Date
September 14, 2024
Budget & Style
$40,000 • Romantic Garden
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, vendor coordination—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every couple and their wedding journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to wedding day
  • Syncs with calendar, tasks, and all systems

Marketing Automation

Orchestrate the entire couple journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Wedding questionnaire queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah & Michael! Your consultation is confirmed. Here's what to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on couple behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart wedding questionnaires that pre-fill from CRM data and guide couples through completion. When forms are submitted, they automatically trigger outbound automation sequences for planning and vendor coordination workflows.

  • Pre-filled with CRM data (names, date, budget, style)
  • AI-guided completion for guest count and vendor preferences
  • Automatically triggers outbound workflows on submission
AI Form
Wedding Questionnaire
Pre-filled Fields
✓ Names, Date, Budget (from CRM)
AI-Guided Fields
→ Guest Count & Venue
→ Style & Color Preferences
What Happens Next
Alex is notified immediately and planning begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WEDDING PLANNERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your wedding planning business. Each agent handles different tasks—answering calls, booking consultations, handling vendor requests. They work together 24/7 to book more weddings faster.

TIER 1.00

AI Receptionist Teammate

24/7 Wedding Coordinator
24/7 Available

Answers every call instantly—no voicemail, no missed couples. Handles wedding inquiries, books consultations, and creates vendor coordination requests automatically.

Phone Calls Consultation Booking Vendor Coordination
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies engaged couples, shows available dates and packages, answers questions about services and wedding styles instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Package Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, timeline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep couples engaged throughout their planning journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Client Intake Assistant
Wedding Questionnaires

Pre-fills wedding questionnaires from CRM data. Guides couples through vision, budget, and guest count details. Triggers automation workflows when submitted to prepare for consultations.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to engaged couples at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep couples engaged throughout their planning journey.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with engaged couples. Sends consultation confirmations, wedding day reminders, and answers questions about packages and timelines via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about wedding packages. Click, talk, get answers about services, availability, and pricing—no typing required. Perfect for mobile users browsing wedding planners.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed couple and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by couple, wedding date, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Couples don't submit task requests—they just call or text. Your AI recognizes wedding needs (vendor issues, timeline changes, etc.), creates tasks, triages by urgency, and notifies the right team members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a couple was frustrated, if a vendor issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one bride from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM—just got engaged. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. Congratulations on your engagement! How can I help you today?"
Alex: "Hi, I just got engaged! I'm looking for a wedding planner. Are you available October 2025?"
AI: "That's wonderful! Yes, we have availability for October 2025. Would you like to schedule a consultation to discuss your vision?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Wedding Date
October 2025
Budget
$50,000
Guest Count
150 guests
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, October 2025 date, $50,000 budget, 150 guests. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Wedding Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and planning questionnaires—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your wedding planning consultation is confirmed for Saturday, March 9 at 11:00 AM. We're excited to hear about your vision..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your wedding consultation tomorrow! We can't wait to start planning your special day..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing wedding inspiration. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at brunch with friends. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Wedding Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her October 2025 wedding, her $50,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your consultation?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the wedding consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
YOUR VISION

Alex shows up for the rescheduled consultation. She loves your approach and ideas. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the planning agreement is ready to send, and onboarding workflows begin. All happening automatically—you're just focusing on the couple.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
October 2025 Wedding
Alex Chen
Post-consultation sequence activated
Frontdesk Forms
Planning Agreement • Pre-filled from CRM
AI guiding through package selection...
AI guiding through budget allocation...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a planning agreement from Frontdesk Forms—already filled with her name, email, and the wedding details you just discussed. The AI guides her through package selection and budget allocation right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help?"
Alex
"Quick question about the venue package..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the wedding. She has a question about the venue package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
HER CONTRACT

All questions answered, Alex signs the planning contract. The system automatically sends welcome emails, planning timeline documents, and vendor coordination guides. Alex officially becomes your client.

CONTRACT SIGNED
October 2025 Wedding • Full Planning Package
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is excited about planning. She has questions: "Can you recommend florists?" "What about the timeline for invitations?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can you recommend any florists?"
AI
"Hi Alex! Here are three preferred florists from our vendor list: [links]. They all specialize in October weddings..."
Alex
"When should I send invitations?"
AI
"For an October 2025 wedding, you should send invitations by July 2025—8-10 weeks before. Save-the-dates should go out this summer!"
15
June 15, 2024 • 8:30 PM

THE CATERER
HAS A QUESTION

Alex's caterer needs to confirm menu details. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the question, checks the planning notes, and provides the information. Alex doesn't have to wait for business hours or send multiple emails. She just asks, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REQUEST RESOLVED
Menu Details Confirmed
Information provided from planning notes
17
August 5, 2025

TWO MONTHS
OUT

The wedding is two months away. Alex gets notified automatically—email, text, or both, your choice. The system sends timeline reminders, vendor coordination updates, final payment alerts, and planning milestones. Clients stay on track without you sending individual messages. Everything happens automatically.

Wedding Timeline
Sent to Client
MILESTONE
Final Payment Due
30 days before wedding • September 5, 2025
REMINDER
Final Headcount Due
Confirm guest count by September 15, 2025
UPDATE
Rehearsal Scheduled
October 3, 2025 • 5:00 PM at venue
✓ All clients notified
No manual sending required
PERFECT DAY
October 5, 2025
Alex Chen's Wedding
150 guests • Flawless execution
✓ Seamless coordination
Every vendor on time, every detail perfect
Why it worked
"Every question answered instantly, always felt supported, you made planning stress-free"
18
October 5, 2025

THE PERFECT
WEDDING DAY

Alex's wedding day arrives. Everything runs perfectly. She had an amazing experience—questions were answered instantly, vendors were coordinated seamlessly, and she felt supported every step of the way. The same AI that helped her find you kept her stress-free throughout the entire planning process. That's the full journey: inquiry to client to referral machine. She's already recommending you to three engaged friends.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your wedding planning business

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, qualifies engaged couples, shares package details, and books consultations—all while you rest. No more missed inquiries from brides calling at midnight.

How does it handle vendor coordination requests? +

The AI creates coordination tasks automatically, collects all details (venue, vendor type, timeline, budget), and routes them to your team. Urgent requests like last-minute changes can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the contract signing process work? +

After consultations, couples automatically receive a contract that's pre-filled with their info from the CRM. The AI guides them through package selection and payment options. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including HoneyBook, Aisle Planner, Planning Pod, and others. All data syncs automatically—couples, consultations, contracts, and coordination tasks.

Can it handle multiple wedding packages or tiers? +

Absolutely. The AI knows all your packages, availability, pricing, and service details. It can answer questions based on budget, handle inquiries about custom options, and manage multiple service tiers simultaneously.

What about last-minute changes and wedding day emergencies? +

The AI handles inquiries 24/7, verifies couple identity, and can coordinate with your on-site team or vendors. For true emergencies on wedding day, it immediately escalates to your on-call planner.

How much does it cost? +

Pricing is based on your business size and call volume. Most wedding planners see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing inquiries at 2 AM. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."