Wedding Venues AI Receptionist | 24/7 Booking Automation | Frontdesk
For Wedding Venues

BOOK MORE
WEDDING DATES
WHILE YOU SLEEP

Every open date costs money. Every missed call is a lost wedding. Frontdesk AI answers calls 24/7, schedules venue tours, handles catering questions, and books dates—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

Wedding Venues

Incoming Call...

Bride

"Hi, I'm looking for a venue for June 15th. Is that date available?"

AI Receptionist

"Yes! June 15th is available. Our garden venue holds 150 guests, starting at $8,500. Would you like to schedule a venue tour?"

✓ Tour Booked • June 15th

The Problem

WEDDING VENUES
KEEP LOSING BOOKINGS

You're losing dream weddings every day your dates stay open. Couples call at midnight, no-shows waste your time, and your team can't keep up. There's a better way.

You Miss Calls When It Matters Most

A couple just got engaged at 11 PM, calls excited to check your venue, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered.

The Cost
$8,500/wedding
Average lost per booking

Your Team Is Drowning in Calls

While you're conducting a venue tour, three more calls come in. Catering questions, availability requests, vendor inquiries—you can't be everywhere at once. Couples get frustrated waiting, and you lose bookings.

The Cost
40+ calls/day
Per venue coordinator

Tours No-Show and You Lose Them Forever

You clear your schedule, prep the venue, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another open date.

The Cost
35% no-show
Rate industry average
$102,000
Lost annually per open weekend
45%
Of inquiries happen after hours
48 hours
Window to respond before couples book elsewhere

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to wedding day coordination

24/7 Booking Chat

Couples visit your venue website at any hour. Frontdesk Chat answers instantly, checks date availability, quotes packages, and schedules venue tours—all without human intervention.

  • Automatically extracts wedding date, guest count, and budget preferences
  • Checks real-time date availability and pricing
  • Books venue tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, checking if June 15th is available for our wedding?"
AI
"June 15th is available! Our garden venue seats 150 guests, starting at $8,500. Would you like to schedule a tour?"
"Yes! This Saturday works."
Venue Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "We need to add 20 more guests to our headcount..."
AI: "I can help with that. Let me pull up your booking. What's your wedding date?"
✓ Guest Count Updated

AI Phone Receptionist

Every call is answered instantly—catering questions, tour inquiries, vendor coordination, headcount changes. The AI understands context, updates bookings, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Updates wedding details and guest counts automatically
  • Recognizes couples from CRM and references past conversations

Smart Outbound Follow-ups

When venue tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their wedding date and preferences, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the venue tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Couple Name
Alex & Jordan Martinez
Wedding Date
June 15, 2024 • Garden Venue
Guest Count
150 guests • $8,500 package
Source
Web Chat • 2:14 AM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, venue tour, catering inquiry, vendor coordination—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every couple and their wedding journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to wedding day
  • Syncs with calendar, contracts, and all systems

Marketing Automation

Orchestrate the entire couple journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tour reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence
Reminder SMS scheduled
Post-tour follow-up ready
Contract inquiry queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Alex! Your venue tour is confirmed for Saturday. Here's what to expect when you arrive..."
Reminder Email
"Just a friendly reminder about your venue tour tomorrow at 11am..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, venue reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on couple behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart booking inquiry forms that pre-fill from CRM data and guide couples through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and contract coordination.

  • Pre-filled with CRM data (names, email, wedding date)
  • AI-guided completion for guest count and package preferences
  • Automatically triggers outbound workflows on submission
AI Form
Wedding Booking Inquiry
Pre-filled Fields
✓ Names, Email, Wedding Date (from CRM)
AI-Guided Fields
→ Guest Count
→ Package Preferences
What Happens Next
You're notified immediately and venue tour scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WEDDING VENUES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your venue. Each agent handles different tasks—answering calls, booking tours, coordinating vendors. They work together 24/7 to keep your calendar full and couples happy.

TIER 1.00

AI Receptionist Teammate

24/7 Wedding Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles wedding date inquiries, books venue tours, quotes pricing packages, and answers ceremony and reception questions automatically.

Phone Calls Tour Booking Availability
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies wedding leads, shows available dates and pricing packages, answers questions about capacity, catering, and ceremony spaces instantly. Books venue tours and captures couple contact info—all through your website chat, 24/7.

Lead Qualifying Date Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized venue tour confirmations, wedding planning reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep couples engaged throughout their planning journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Contract Assistant
Wedding Contracts

Pre-fills wedding contracts from CRM data. Guides couples through guest count, catering options, and package selection. Triggers automation workflows when deposit is paid and contract is signed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to couples at the right time. Makes outbound calls to tour no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep couples engaged throughout their planning journey.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with engaged couples. Sends venue tour confirmations, planning meeting reminders, and answers questions about available dates, catering packages, and venue capacity via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available wedding dates. Click, talk, get answers about pricing, availability, catering options, and venue capacity—no typing required. Perfect for busy couples browsing venues on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed couple and wedding data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by wedding date, package, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Couples don't submit requests—they just call or text. Your AI recognizes planning needs (vendor coordination, timeline changes, menu updates, etc.), creates task items, prioritizes by wedding date, and notifies the right event coordinator automatically.

Auto-Create Prioritize Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a couple was concerned about something, if a last-minute change was requested, if a venue tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one couple from phone call to booked wedding—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM after getting engaged. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thank you for calling. How can I help you with your special day?"
Alex: "Hi, we just got engaged and we're looking for a wedding venue for June 15th. Is that date available?"
AI: "Congratulations! Yes, June 15th is available. Our garden venue holds up to 200 guests and starts at $8,500. Would you like to schedule a tour?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Venue Interest
Garden Venue
Budget
$8,500
Wedding Date
June 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, garden venue preference, $8,500 budget, June 15th wedding date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the venue walkthrough. Instant confirmation—no waiting.

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Venue Walkthrough
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Venue Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Venue tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the venue tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your venue walkthrough is confirmed for Saturday, March 9 at 11:00 AM. We can't wait to show you our garden..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your venue tour tomorrow! We're excited to show you the garden space..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing Pinterest. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is visiting another venue across town. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Venue Walkthrough
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her garden venue interest, her $8,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a wedding dress fitting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the venue tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE VENUE

Alex shows up for the rescheduled tour. She loves the garden venue. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the booking contract is ready to send, and package selection workflows begin. All happening automatically—you're just showing the venue.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
Garden Venue
Alex Martinez
Post-tour sequence activated
Frontdesk Forms
Wedding Booking Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's a booking form from Frontdesk Forms—already filled with her name, email, and the venue she just saw. The AI guides her through guest count and catering preferences right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Booking form submitted
AI
"I remember your venue tour! How can I help?"
Alex
"Question about outdoor ceremony options..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the wedding. She has a question about outdoor ceremony options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and booking form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
THE CONTRACT

After reviewing the package options, Alex and Jordan sign the venue contract. The system automatically sends welcome emails, planning timeline, and vendor coordinator contact info. Their June 15th wedding date is officially reserved.

CONTRACT SIGNED
Garden Venue • June 15, 2024
14
April 10, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is planning her wedding. She has questions: "Can we bring our own florist?" "What time can vendors arrive for setup?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we bring our own florist?"
AI
"Yes! We welcome outside vendors. Here's our vendor policy: [link]. They'll need to..."
Alex
"What time can vendors arrive for setup?"
AI
"Vendors can begin setup at 10 AM on your wedding day. We'll have a coordinator on-site to assist!"
15
May 20, 2024 • 8:30 PM

LAST MINUTE
CHANGE

Alex needs to add 15 more guests. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks capacity, updates the guest count, and adjusts catering pricing. Alex doesn't have to wait for business hours or fill out forms. She just describes the change, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
BOOKING UPDATED
Guest Count: 165 → 180
Catering adjusted • Invoice updated
17
June 1, 2024

TWO WEEKS
OUT

The wedding is two weeks away. Alex gets automated reminders—email, text, or both, your choice. The system sends timeline updates, vendor coordination details, final payment reminders, and day-of logistics. Couples stay informed without you sending individual messages. Everything happens automatically.

Wedding Reminders
Sent to Alex & Jordan
REMINDER
Final Payment Due
Due June 8 • Balance: $4,250
COORDINATION
Vendor Arrival Times
Schedule confirmed with all vendors
LOGISTICS
Day-Of Timeline
Complete schedule attached • Rehearsal Friday 6 PM
✓ All reminders sent automatically
No manual coordination required
WEDDING COMPLETE
June 15, 2024
Alex & Jordan
Garden Venue • 180 guests • June 15, 2024
✓ Perfect day from start to finish
Ceremony & reception flawless
Why they loved it
"Every question was answered instantly, planning was stress-free, day-of coordination was perfect. Already recommending to friends!"
18
June 15, 2024

THE PERFECT
DAY

Alex and Jordan's wedding day is perfect. Every question was answered instantly, planning was stress-free, and day-of coordination was flawless. The same AI that helped them book the venue kept them informed through every step. That's the full journey: inquiry to walkthrough to wedding day to glowing referrals.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your wedding venue

Can it handle after-hours booking inquiries? +

Yes. The AI answers calls 24/7, checks your wedding date availability, quotes packages, and schedules venue tours—all while you sleep. No more missed bookings at midnight when engaged couples start planning.

How does it handle catering and package questions? +

The AI answers questions about catering options, bar packages, décor inclusions, and vendor coordination. It knows your menu options, pricing tiers, and capacity limits—providing instant, accurate information to every couple.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before venue walkthroughs. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books venue tours instantly—no back-and-forth emails needed.

How does the contract and deposit process work? +

After venue tours, couples automatically receive contract information and deposit instructions pre-filled with their details from the CRM. The AI guides them through package selection and payment options. When deposits are submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including HoneyBook, Dubsado, 17hats, and others. All data syncs automatically—couples, tours, bookings, and planning timelines.

Can it handle multiple venues or event spaces? +

Absolutely. The AI knows all your venues, date availability, capacity limits, and package options. It can route calls based on wedding date, handle multi-venue inquiries, and manage multiple locations simultaneously.

What about last-minute changes and day-of coordination? +

The AI handles final headcount updates, vendor coordination questions, and timeline confirmations 24/7. For urgent day-of issues, it immediately escalates to your event coordinator while documenting all details.

How much does it cost? +

Pricing is based on your venue size and call volume. Most wedding venues see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start securing wedding dates while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."