Window Replacement Companies AI Receptionist | 24/7 Lead Capture & Scheduling | Frontdesk

BOOK MORE
WINDOW JOBS
WHILE YOU SLEEP

Every missed call is a lost window replacement job. Every voicemail is a customer calling your competitor. Frontdesk AI answers calls 24/7, books estimates, answers questions, and schedules installations—all while your team is on the job.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Window Replacement Companies

Incoming Call...

Homeowner

"Hi, I need to replace 8 windows in my home. Can someone come out for an estimate?"

AI Receptionist

"Absolutely! We have availability tomorrow at 10 AM or Thursday at 2 PM. Which works better for you?"

✓ Estimate Booked • Tomorrow 10 AM

The Problem

WINDOW REPLACEMENT COMPANIES
LOSE CUSTOMERS TO MISSED CALLS

You're losing high-value window projects every day when calls go unanswered. Homeowners call multiple companies at once, no-shows waste your estimator's time, and your office staff can't keep up during storm season.

You Miss Calls When Homeowners Are Ready to Buy

A homeowner notices a drafty window at 9 PM, searches online, and calls. They get voicemail. By morning, they've already booked a free estimate with the company that answered immediately.

The Cost
$8,500/project
Average window replacement job

Your Office Staff Is Drowning in Calls

While you're at a job site measuring windows, five more calls come in. Estimate requests, installation scheduling, warranty questions—your receptionist can't keep up. Homeowners get frustrated waiting, and you lose jobs to competitors.

The Cost
60+ calls/day
During peak season

Estimates No-Show and You Lose Them Forever

Your estimator drives 30 minutes to a home. Nobody's there. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and gas money on a customer who went with someone else.

The Cost
25% no-show
Rate for free estimates
$102,000
Lost annually from just 1 missed call per day
45%
Of homeowners call after business hours
5 minutes
Before homeowners call your competitor

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed installation

24/7 Quote Chat

Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, gathers project details, and books estimates—all without human intervention.

  • Automatically collects window count, home type, and budget
  • Qualifies urgency and project timeline
  • Books in-home estimates directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need to replace 8 windows. What's the cost?"
AI
"I'd be happy to help! For 8 windows, I can schedule a free in-home estimate. What type of home do you have?"
"Two-story home. This Saturday works."
Estimate Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I have a broken seal on my bedroom window..."
AI: "I can schedule an inspection for that. What's your address?"
✓ Inspection #4920 Scheduled

AI Phone Receptionist

Every call is answered instantly—quote requests, emergency repairs, installation questions. The AI understands context, schedules appointments, books follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules estimates and service calls automatically
  • Recognizes returning customers from CRM and references past projects

Smart Outbound Follow-ups

When estimates no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their window specs, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules estimates and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the estimate on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Estimate Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Project Details
8 windows • Two-story home
Preferred Timeline
Within 2 months
Source
Web Chat • 2:14 AM
Status
Estimate Scheduled

Unified CRM

Every interaction—chat, call, estimate, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every homeowner and project.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to installation completion
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-estimate email sequence
Reminder SMS scheduled
Post-estimate follow-up ready
Quote approval form queued
AI Email Agent
Coming Soon
Pre-Estimate Email
"Hi Sarah! Your estimate is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your estimate tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-estimate confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on homeowner behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart quote request forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and scheduling workflows.

  • Pre-filled with CRM data (name, email, project details)
  • AI-guided completion for home specs and window measurements
  • Automatically triggers outbound workflows on submission
AI Form
Quote Request
Pre-filled Fields
✓ Name, Email, Window Count (from CRM)
AI-Guided Fields
→ Home Specifications
→ Window Style Preferences
What Happens Next
You're notified immediately and estimate scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WINDOW REPLACEMENT AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your window business. Each agent handles different tasks—answering calls, scheduling estimates, handling quote requests. They work together 24/7 to book more window installation jobs faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed estimates. Handles pricing inquiries, schedules free consultations, and creates service requests automatically for window measurements and installations.

Phone Calls Estimate Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies window replacement leads, provides instant pricing estimates for different window styles, answers questions about energy efficiency ratings and installation timelines instantly. Books free in-home consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Pricing Estimates Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, installation date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send energy savings tips and seasonal promotion emails at the right time to keep homeowners engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Request Teammate

Quote Form Assistant
Instant Quotes

Pre-fills quote request forms from CRM data. Guides homeowners through window count, style selection, and current condition assessment. Triggers automation workflows when submitted for instant estimate delivery.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to homeowners at the right time. Makes outbound calls to no-show consultations, sends personalized SMS follow-ups on quote approvals, and emails nurturing sequences about financing options. Coordinates all outbound channels to recover lost estimates and convert more quotes into installations.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners interested in window replacement. Sends consultation confirmations, installation day reminders, and answers questions about window styles, energy savings, and warranty coverage via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about window replacement options. Click, talk, get answers about pricing, energy efficiency ratings, installation timeframes, and financing—no typing required. Perfect for mobile users researching window upgrades.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every customer interaction. All your AI agents feed homeowner data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by lead source, window project size, and quote status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Service Teammate

Auto Service Creator
Auto-Created

Homeowners don't submit service tickets—they just call or text. Your AI recognizes warranty issues (broken seal, cracked glass, drafty window, etc.), creates service tickets, triages by urgency, and notifies the right installation crew automatically for warranty work.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a warranty issue was reported, if a high-value consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from first call to completed installation—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. Her drafty windows are keeping her up. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need to replace 8 windows in my home. They're old and drafty."
AI: "I can help with that! We specialize in energy-efficient window replacement. Would you like to schedule a free estimate?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Project Scope
8 Windows
Est. Budget
$8,500 - $12,000
Timeline
ASAP - High Priority
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, 8 windows needed, high priority timeline, energy efficiency concerns. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the home estimate. Instant confirmation—no waiting.

MARCH 2024
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Free Home Estimate
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Estimate Booked
Trigger detected in CRM
2
Confirmation Email Sent
Estimate confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-estimate email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the estimate is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and project details—all happening automatically.

Inbox
2 New
Estimate Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free home estimate is confirmed for Saturday, March 9 at 11:00 AM. We'll measure all 8 windows..."
Estimate Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your estimate tomorrow! We're excited to help you with your window replacement project..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO BE HOME

Saturday morning, Alex is at the hardware store picking up supplies. She completely forgot about the estimate appointment. You're at the property waiting, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Home Estimate - 8 Windows
❌ Customer not home
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + project details ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 8-window project, her high-priority timeline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the home estimate on Saturday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry about that. Can we do this Saturday instead?"
Estimate Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE QUOTE

Alex is home for the rescheduled estimate. You measure all 8 windows, explain the options, and provide a quote. She loves it. You mark the estimate as "Complete" in your CRM. The moment you click it, the system springs into action: follow-up emails get queued, financing options are sent, and installation scheduling workflows begin. All happening automatically—you're just measuring windows.

ESTIMATE COMPLETE
Saturday, March 16 • 2:00 PM
8 Window Replacement
Alex Martinez
Post-estimate sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through options...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished reviewing the quote. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the 8-window project details. The AI guides her through payment options and installation preferences right on her phone. When she submits it, you're immediately notified. The installation scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Estimate completed • Agreement signed
AI
"Hi Alex! I remember your window project. How can I help?"
Alex
"Quick question about the installation timeline..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the project timeline. She has a question about the installation schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her estimate and signed agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 22, 2024

ALEX BOOKS
INSTALLATION

With all her questions answered, Alex confirms the installation date. The system automatically sends preparation instructions, installation reminders, and project details. Alex is excited for her new windows.

INSTALLATION SCHEDULED
8 Windows • April 5-6, 2024
14
April 4, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is getting ready for tomorrow's installation. She has questions: "What time will the crew arrive?" "Do I need to move furniture?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will the crew arrive tomorrow?"
AI
"Hi Alex! Our crew will arrive between 8-9 AM tomorrow. You'll get a call 30 minutes before..."
Alex
"Do I need to move furniture near the windows?"
AI
"Our crew will move small items, but please clear large furniture 3 feet from windows. We'll protect floors with drop cloths!"
15
April 5, 2024 • 2:30 PM

A QUICK
QUESTION

The installation crew is working on Alex's windows. She notices something and has a quick question. It's 2:30 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, and connects her with the right person. Alex doesn't have to wait or interrupt your schedule. She just asks the question, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
QUESTION ANSWERED
Installation Details Clarified
Connected with crew lead • Issue resolved
17
April 6, 2024

CARE GUIDE
SENT

Installation is complete. Alex gets a care guide automatically—email, text, or both, your choice. The system sends warranty information, cleaning instructions, energy savings tips, and maintenance reminders. Customers stay informed without you sending individual messages. Everything happens automatically.

Post-Installation
Sent to Alex Martinez
WARRANTY INFO
Lifetime Warranty Details
Coverage, registration, contact information
CARE GUIDE
Window Care Instructions
Cleaning tips, maintenance schedule, troubleshooting
ENERGY SAVINGS
Track Your Savings
Estimated annual savings: $450-650 on energy bills
✓ Customer notified automatically
No manual sending required
REFERRAL RECEIVED
May 15, 2024
New Lead from Alex Martinez
Friend needs 6 windows replaced
✓ Automatic follow-up started
AI contacted new lead, estimate scheduled
Why she referred
"Amazing experience from start to finish. Every question answered instantly, crew was professional, love my new windows!"
18
May 15, 2024

A MONTH LATER
SHE REFERS

A month later, Alex refers a friend. She had an amazing experience—every question was answered instantly, the installation was smooth, and she loves her new energy-efficient windows. The same AI that helped her find your company kept her happy as a customer. That's the full journey: lead to customer to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your window replacement business

Can it handle after-hours estimate requests? +

Yes. The AI answers calls 24/7, collects window details, qualifies homeowners, and books free estimate appointments—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle warranty and service calls? +

The AI creates service tickets automatically, collects all details (address, window type, issue description, urgency), and routes them to your service team. Emergency seal failures or broken glass can be escalated immediately.

Does it reduce estimate no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed estimates.

Can it book estimates directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books estimate appointments instantly—no back-and-forth emails needed.

How does it qualify homeowners? +

The AI collects homeowner information including number of windows, home age, current window condition, timeline, and budget expectations. It identifies high-intent leads and prioritizes them for your sales team.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most CRM systems including Salesforce, HubSpot, JobNimbus, and others. All data syncs automatically—homeowner leads, appointments, estimates, and service requests.

Can it handle multiple locations or franchises? +

Absolutely. The AI knows all your service areas, pricing structures, and available window brands. It can route calls based on location, handle multi-location inquiries, and manage multiple territories simultaneously.

What about emergency glass replacement? +

The AI handles emergency calls 24/7, collects details about broken windows or security concerns, and can coordinate with your emergency service team. For urgent situations, it immediately escalates to your on-call technicians.

How much does it cost? +

Pricing is based on your call volume and service area. Most window replacement companies see ROI within the first month from reduced no-shows and increased estimate conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing estimate requests after hours. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."