Every missed call is a lost client. Every delayed response means they're calling your competitor. Our AI receptionist for Workers Compensation Insurance answers 24/7, qualifies leads, schedules consultations, and handles claim inquiries—all while you focus on cases.
For Workers Compensation Insurance
Incoming Call...
Injured Worker
"I was injured at work yesterday. Can I speak to someone about filing a claim?"
AI Receptionist
"I'm sorry to hear that. I can help you get started. I have Alex available tomorrow at 10 AM for a consultation. Does that work for you?"
✓ Consultation Booked • Tomorrow 10 AM
You're losing policy renewals every day your phone goes unanswered. Injured workers call after hours, brokers can't reach you, and your team is buried in claim inquiries.
An injured worker needs immediate guidance at 7 PM, calls your office, and gets voicemail. By morning, they've hired another carrier who answered. Critical first reports of injury slip through the cracks.
While you're meeting with a high-value client, three more calls come in. Claim status updates, coverage questions, certificate requests—you can't handle everything at once. Business owners get frustrated waiting, and brokers go elsewhere.
You schedule a policy review consultation, prepare the rate comparison, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they've moved on to a competitor who stayed more engaged.
One AI workforce that handles every touchpoint—from first inquiry to policy renewal
Employers visit your website at any hour with questions about coverage, claims, or policies. Frontdesk Chat answers instantly, qualifies prospects, explains coverage options, and schedules consultations—all without human intervention.
Every call is answered instantly—claims reporting, policy questions, coverage inquiries, certificate requests. The AI understands context, initiates claims, schedules safety audits, and escalates to agents only when needed.
When consultations are missed or policy renewals approach, Frontdesk Outbound automatically calls to reschedule or discuss renewal terms. The AI references the original conversation, knows their coverage history, and books follow-up appointments—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, claim report—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every policyholder and prospect.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate renewal reminders, policy updates, and prospect nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, policy renewal reminders, certificate delivery, and prospect nurturing sequences—all orchestrated by Marketing Automation.
Smart policy applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and policy binding workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your Workers Compensation Insurance agency. Each agent handles different tasks—answering calls, qualifying claims, scheduling consultations. They work together 24/7 to convert more leads faster.
Answers every call instantly—no voicemail, no missed claims. Handles policy inquiries, schedules consultations, and creates claim intake tickets automatically for your workers compensation insurance agency.
Qualifies business prospects, answers questions about workers comp coverage options, industry classifications, and premium estimates instantly. Books policy consultations and captures business contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, policy renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep business prospects engaged.
Pre-fills quote request forms from CRM data. Guides business owners through employee count, payroll, and industry classification questions. Triggers automation workflows when quote requests are submitted.
Automatically reaches out to business prospects at the right time. Makes outbound calls to consultation no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.
Handles two-way SMS conversations with business prospects and current policyholders. Sends consultation confirmations, policy renewal reminders, and answers questions about coverage options via text—98% open rate.
Lets website visitors speak directly to your website about workers comp coverage options. Click, talk, get answers about premiums, coverage limits, and industry-specific policies—no typing required. Perfect for busy contractors browsing on mobile.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and policyholder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by business client, policy type, and lead status.
Policyholders don't submit tickets—they just call or text. Your AI recognizes service issues (claims questions, certificate requests, policy changes, etc.), creates support tickets, triages by urgency, and notifies the right agent automatically.
Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a claim was reported, if a consultation was booked—you know instantly.
Follow one employer from first call to policy renewal—see how every system works together
Alex calls at 2 AM about a workplace injury. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, company name, employee count, claim type. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Friday at 2 PM, and books a consultation. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and claim forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.
Friday afternoon, Alex is dealing with a job site emergency. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her workplace injury claim, her 25 employees. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally at her desk—job site emergency resolved. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the coverage options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the policy application form is ready to send, and underwriting workflows begin. All happening automatically—you're just providing the consultation.
Alex just finished the consultation. She's walking to her truck when her phone buzzes. It's a policy application from Frontdesk Forms—already filled with her name, email, and company details. The AI guides her through payroll and employee classification right on her phone. When she submits it, you're immediately notified. The underwriting process begins automatically—all without you lifting a finger.
Alex is at a job site, thinking about the policy. She has a question about subcontractor coverage. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex signs the workers compensation policy. The system automatically sends welcome emails, coverage documents, and claims reporting guides. Alex's employees are now officially covered.
Alex just had an employee injured on site. She has questions: "How do I file a claim?" "What documentation do I need?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through policy documents.
Alex needs to file the claim officially. It's 9:30 AM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, creates a claim ticket, and routes it to the claims department. Alex doesn't have to wait for business hours or fill out complex forms. She just describes the injury, and it's handled.
There's required safety training this month. Alex gets notified automatically—email, text, or both, your choice. The system sends policy updates, renewal reminders, safety alerts, and compliance notifications. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—claims were handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her get coverage kept her happy as a policyholder. That's the full journey: prospect to client to renewal.
Everything you need to know about using Frontdesk for your workers compensation insurance agency
Yes. The AI answers calls 24/7, takes initial injury reports, collects employer and employee information, and begins claim intake—all while your team is unavailable. No more missed reports at midnight.
The AI looks up claim information instantly, provides status updates, explains next steps, and answers common questions about benefits. Complex inquiries are escalated to your claims adjusters with full context.
Yes. The system automatically sends confirmation emails and reminder texts before policy review meetings and consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After initial conversations, prospects automatically receive a quote request form that's pre-filled with their business info from the CRM. The AI guides them through employee count, industry classification, and payroll details. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Applied Epic, AMS360, Salesforce, and other insurance management platforms. All data syncs automatically—prospects, claims, appointments, and policy information.
Absolutely. The AI understands all industry classifications, coverage requirements, and state-specific regulations. It can route calls based on business type, handle multi-state inquiries, and manage complex portfolio accounts simultaneously.
The AI handles urgent injury reports 24/7, collects critical incident details, verifies policy coverage, and provides immediate guidance on medical care. For severe injuries or fatalities, it immediately escalates to your emergency response team.
Pricing is based on your client volume and call activity. Most agencies see ROI within the first month from improved quote conversions and faster claim intake. Contact us for a custom quote.
Stop missing injured worker calls. Start scheduling consultations 24/7.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."