Every empty time slot loses money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, schedules zipline tours, handles waivers, and confirms reservations—all while your team sleeps.
For Zipline & Adventure Tours
Incoming Call...
Guest
"Hi, I want to book a zipline tour for 6 people this Saturday. Do you have availability?"
AI Receptionist
"Perfect! We have the 11 AM canopy tour available—$89 per person. Should I reserve that time for your group?"
✓ Tour Reserved • Sat 11 AM
You're losing money every day your time slots sit empty. Thrill-seekers call at 9 PM, cancellations happen last minute, and your team can't keep up. There's a better way.
A family finds your zipline tour at 8 PM after dinner, calls excited to book for tomorrow, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.
While you're guiding a tour group, five more calls come in. Booking requests, weather questions, waiver inquiries, equipment concerns—you can't be on the zipline platform and at the desk. Customers get frustrated waiting, and you lose bookings.
You block the time slot, prep the equipment, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No rebooking, no recovery, just wasted capacity and another empty slot.
One AI workforce that handles every touchpoint—from first inquiry to booked adventure
Adventure seekers visit your website at any hour. Frontdesk Chat answers instantly, qualifies groups, shows available time slots, and books tours—all without human intervention.
Every call is answered instantly—safety questions, booking inquiries, weather updates, group reservations. The AI understands context, books tours, schedules groups, and escalates to humans only when needed.
When guests no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their group size and preferences, and books a new time slot—all while updating your CRM and calendar.
Every interaction—chat, call, booking, safety question—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and group.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-adventure confirmations, weather updates, safety reminders, follow-ups, and review requests—all orchestrated by Marketing Automation.
Smart digital waivers that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for safety confirmations and adventure reminders.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your adventure park. Each agent handles different tasks—answering calls, booking tours, handling safety questions. They work together 24/7 to fill your time slots faster.
Answers every call instantly—no voicemail, no missed bookings. Handles adventure inquiries, books zipline tours, and answers safety questions automatically.
Qualifies adventure seekers, shows available time slots and pricing, answers questions about weight limits and weather cancellations instantly. Books zipline tours and captures contact info—all through your website chat, 24/7.
Sends personalized adventure confirmations, weather reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged.
Pre-fills liability waivers from CRM data. Guides guests through emergency contacts and medical disclosures. Triggers automation workflows when submitted.
Automatically reaches out to guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep guests engaged.
Handles two-way SMS conversations with adventure guests. Sends tour confirmations, weather alerts, and answers questions about available time slots via text—98% open rate.
Lets website visitors speak directly to your website about available adventures. Click, talk, get answers about pricing, time slots, and safety requirements—no typing required. Perfect for mobile users browsing tours.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by tour date, group size, and booking status.
Guests don't submit tickets—they just call or text. Your AI recognizes equipment issues (harness malfunction, cable inspection needed, etc.), creates tickets, triages by urgency, and notifies the right operations staff automatically.
Watches every conversation and alerts you when it matters. If a guest reported safety concerns, if an equipment issue was mentioned, if a large group tour was booked—you know instantly.
Follow one guest from phone call to booking—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Canopy Adventure preference, 4 people, March 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the adventure is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the adventure. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Canopy Adventure search, her group of 4. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled adventure. She loves the experience. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-adventure follow-up emails get queued, the photo package offer is ready to send, and review requests begin. All happening automatically—you're just delivering an amazing experience.
Alex just finished the adventure. She's walking to her car when her phone buzzes. It's a waiver form from Frontdesk Forms—already filled with her name, email, and the adventure she just completed. The AI guides her through emergency contact details and health questions right on her phone. When she submits it, you're immediately notified. The follow-up process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the adventure. She has a question about the photo package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her adventure and waiver, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
After seeing the photos, Alex books another adventure for next month—the Extreme Zip Course this time. The system automatically sends confirmation emails, waiver forms, and pre-adventure instructions. Alex is officially a repeat guest.
Alex just booked her second adventure. She has questions: "What should I wear?" "Is there parking available?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's friends want to join. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, checks availability, adds 2 more guests, and sends updated confirmation. Alex doesn't have to wait for business hours or fill out forms. She just asks, and it's handled.
You're launching a new night zipline tour. Alex gets notified automatically—email, text, or both, your choice. The system sends adventure announcements, seasonal specials, weather updates, and exclusive offers. Guests stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex books her fifth adventure—this time for her company's team building event. She had amazing experiences every time—booking was always easy, questions were answered instantly, and she felt supported. The same AI that helped her find her first adventure kept her coming back. That's the full journey: first-time guest to loyal advocate to group organizer.
Everything you need to know about using Frontdesk for your adventure operation
Yes. The AI answers calls 24/7, checks availability, collects participant details, and books zipline tours—all while your team sleeps. No more missed bookings at 2 AM.
The AI automatically sends digital waivers after booking, collects all required participant information (names, weights, emergency contacts), and ensures every guest completes their waiver before arrival. Minors require guardian signatures automatically.
Yes. The system automatically sends confirmation emails and reminder texts before tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings and maximizing your daily tour capacity.
Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time availability based on guide schedules, weather conditions, and capacity limits—booking tours instantly without back-and-forth.
The AI handles corporate groups, birthday parties, and team-building events seamlessly. It collects group size, special requests, and dietary restrictions for lunch packages. When booking is complete, you're notified immediately with all participant details.
Yes. Frontdesk integrates with most systems including FareHarbor, Peek Pro, Rezdy, and others. All data syncs automatically—bookings, guest information, waivers, and payment confirmations.
Absolutely. The AI knows all your tour options, difficulty levels, weight limits, and pricing. It can recommend the best experience based on guest preferences, handle multiple zipline courses, and manage canopy tours, aerial obstacle courses, and combo packages simultaneously.
The AI handles weather cancellations 24/7, automatically notifying guests and offering alternative dates. It follows your cancellation policy, processes refunds or credits, and can rebook entire groups instantly—minimizing lost revenue from weather closures.
Pricing is based on your tour volume and call activity. Most adventure operations see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote tailored to your operation.
Stop missing adventure bookings at 2 AM. Start filling tours while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.