1 Project Details
2 Your Roadmap
Managing the Emotional Rollercoaster
Building a custom home is stressful. Buyers go through a predictable cycle of excitement (design), frustration (permitting/delays), and anxiety (closing).
This tool helps you set realistic expectations upfront. By providing a clear roadmap, you inoculate the buyer against future delays. "We told you permitting takes 8 weeks" sounds better than "I don't know why it's taking so long."
Communication prevents Cancellation
Silence is the enemy. When a buyer doesn't hear from you for 3 weeks, they assume nothing is happening. Even if the update is "Still waiting on windows," sending that update builds trust.
The "Friday Update" System
Top builders send a photo update every Friday. Automate this process with Growth Automations. Your project manager snaps a pic, texts it to the system, and the AI formats it into a nice email to the client.
🚀 The Frontdesk Product Suite
Tools to manage builds:
AI Phone Receptionist
Intercepts "Is my house done yet?" calls and provides the latest status update from your notes.
Growth Automations
Syncs your construction schedule (Buildertrend) with your client communication tool.
Build better relationships.
Join 10,000+ businesses using Frontdesk to automate client updates.
Start Your Free Trial