1 Tenant Experience
Renewal Probability
Assess tenant satisfaction factors.
Retention is the New Growth
Vacancies kill cash flow. Between painting, cleaning, marketing, and lost rent, one vacancy costs $2,500 - $5,000. Retaining a good tenant is the highest ROI activity a property manager can do.
This tool analyzes the key drivers of tenant satisfaction to predict if they will sign for another year. If the score is low, you have time to fix it before the lease is up.
The 90-Day Renewal Window
Don't wait until the lease expires to ask for renewal. Start the conversation 90 days out. This gives you leverage and shows the tenant you value them.
Service Levels Matter
Tenants move because of maintenance issues 60% of the time. If they have to call 3 times to fix a leaky sink, they are leaving. An AI Phone Receptionist ensures every maintenance request is logged, prioritized, and acknowledged instantly, making tenants feel heard.
🚀 The Frontdesk Product Suite
Tools to keep tenants happy:
AI Phone Receptionist
Takes maintenance calls 24/7, categorizes them (Emergency vs. Routine), and dispatches vendors.
AI Web Chatbot
Allows tenants to pay rent or request repairs online without navigating a clunky portal.
Growth Automations
Sends a survey after every maintenance job. If feedback is bad, it alerts you immediately.
Keep your best tenants.
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