1 Process Audit
Process Efficiency
Estimated Wasted Spend: $2,500
Dispatch the right vendor, instantly.
Automate OpsThe Cost of Misdiagnosis
Sending a plumber to fix a garbage disposal that just needed a reset button push is a $150 mistake. Sending an HVAC tech on Sunday for a non-emergency is a $300 mistake.
This grader analyzes your dispatch habits. High emergency rates usually mean poor triage. High callback rates mean poor information gathering.
Triaging at the Speed of AI
To lower maintenance costs, you must troubleshoot before dispatching. But tenants aren't helpful ("It's just broken!"). You need a consistent process to extract details.
Standardized Intake
An AI Receptionist or Web Chatbot asks the specific questions a human might forget. "Is the pilot light on?" "Have you checked the breaker?" This standardized intake ensures the vendor arrives with the right tools, avoiding the dreaded "I need to go get parts" delay.
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