Garman Homes used always-on AI receptionist workflows to qualify inbound buyers, book visits, and push clean data into CRM—reducing manual phone filtering for the sales team.
0%
Call resolution rate
$0K+
Attributed home sales (one month)
0%
Visit booking rate
0+
Inbound calls handled
“Every lead is an opportunity to connect and build a relationship. We needed consistency at scale.”
Jake Kaplan · CFO, Garman Homes
At a glance
Organization profile
Company
Garman Homes
Industry
Homebuilding
Location
Multiple regions
Highlights
24/7 inbound coverage
Automated buyer qualification
CRM-connected handoffs
Narrative
Challenge, deployment, and outcomes
Summary of what the customer faced, how Frontdesk was applied, and what they report measuring afterward.
Challenge
Growing lead volume created inconsistency in after-hours response quality.
The team needed scalable qualification without losing a relationship-first experience.
Manual call handling slowed follow-up and prioritization.
Deployment
Launched Maya, an AI receptionist handling inbound coverage around the clock.
Added qualification logic to separate high-intent buyers from low-value calls.
Synced interaction data into CRM workflows for cleaner sales follow-up.
Outcomes
In one month, the system helped drive $800K+ from closed home sales.
Sales teams spent less time filtering calls and more time on qualified opportunities.
After-hours demand converted instead of being missed.
Homebuilders and sales teams run every inbound call through consistent qualification, calendar booking, and CRM updates—so reps work qualified conversations, not phone screening.
Customer story