Frontdesk is an AI receptionist purpose-built for speech-language pathology practices. It answers every inbound call in under 0.5 seconds, books SLP evaluations, verifies insurance and Medicaid through Availity and Office Ally, fills cancellations from the waitlist, and pushes structured records into SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest — HIPAA-compliant by design.
< 0.0s
Parent answer time
0/7
Coverage
0+
Languages
SimplePractice, Fusion, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Parents call about evaluation availability, IEP timing, therapy progress, billing, and AAC device coordination — flooding the front desk during exactly the hours SLPs need to focus on sessions and documentation.
Pediatric SLP evaluations have months-long waitlists in most markets. Parents call multiple clinics, take the first slot, and ghost — leaving you with an evaluation you could have given another child weeks ago.
SLP services are billed through commercial plans, Medicaid (EPSDT), Early Intervention, school-district contracts, and self-pay. Manual verification through Availity, Office Ally, and Trizetto consumes hours per new intake.
Many SLP clinics serving diverse communities lack Spanish-speaking front-desk staff. Calls from Spanish, Mandarin, Vietnamese, Tagalog, and Korean-speaking parents go unanswered or get garbled in translation.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every inbound parent and adult-client call in under 0.5 seconds — in English, Spanish, Mandarin, Vietnamese, Tagalog, Korean, and 30+ languages. Captures child age, referral source, presenting concern, insurance, geography, and urgency.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk reads availability from SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, and CentralReach — and books evaluations, ongoing therapy sessions, and AAC device trials automatically.
More capabilities
Frontdesk verifies commercial PPO/HMO benefits, Medicaid EPSDT eligibility, Early Intervention (Part C) funding, school-district contract status, and tracks prior-authorization — through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare.
When a session cancels, Frontdesk fires an AI outbound campaign to the SLP evaluation waitlist within 5 minutes — booking the open slot before billable hours are lost.
Frontdesk syncs bidirectionally with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, TheraNest, and CentralReach.
Frontdesk supports Spanish, Mandarin, Vietnamese, Tagalog, Korean, Portuguese, Haitian Creole, Russian, Arabic, and ASL referral routing — critical for SLP clinics serving diverse communities and Medicaid populations.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Solo SLP private practices
Pediatric speech therapy clinics
Adult SLP rehabilitation practices
AAC evaluation centers
School-based SLP services
Bilingual / Spanish-speaking SLP clinics
Combined SLP + OT + PT pediatric clinics
Hospital-affiliated outpatient SLP
Early Intervention (Part C) providers
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from Speech Therapy / SLP
AI for pediatric and adult speech-language pathology, AAC, fluency, feeding, voice.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Receptionist for Speech Therapy.
Built for pediatric speech therapy clinics, adult SLP practices, AAC evaluation centers, stuttering and fluency specialists, voice therapy clinics, feeding and swallowing therapists, myofunctional therapy practices, school-based SLPs, bilingual speech therapy (Spanish, Mandarin, Vietnamese, Tagalog, Korean), and private-practice SLPs. Handles new-client intake, parent caregiver coordination, IEP/504 meeting scheduling, evaluation booking, progress-call cadence, waitlist outreach, and insurance verification — across SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic, ClinicSource, and PtEverywhere. Eligibility verified through Availity, Office Ally, Trizetto Provider Solutions, Waystar, and Change Healthcare. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk is HIPAA-compliant by design: we sign a BAA, encrypt PHI in transit and at rest, log every interaction for audit, and restrict access via SSO + RBAC. Pediatric, adult, school-based, and bilingual SLP practices all operate on Frontdesk.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
