Frontdesk is an AI leasing agent built for multifamily operators, REITs, and property management companies. It answers every prospect call, chat, SMS, and ILS lead instantly, qualifies renters, books tours into your team’s calendar, and pushes guest cards straight into Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan.
Built as a true 24/7 AI leasing assistant for apartment communities, lease-up properties, build-to-rent (BTR) portfolios, single-family rentals (SFR), student housing, senior living, and affordable housing operators. Replaces missed calls, voicemail backlogs, and ILS lead lag with instant, multilingual conversation across voice, SMS, web chat, email, and WhatsApp.
< 0.0s
Lead response
0/7
Coverage
0+
Languages
Calendar-native
Tour booking
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Prospects search Apartments.com, Zillow, Zumper, and Google at night and on weekends. Without 24/7 coverage, those leads go to voicemail — and book with a competitor before your office opens Monday.
The first community to respond wins the tour. Manual lead response averages 4+ hours — Frontdesk responds in under 0.5 seconds across every channel with budget, move-in, and pet qualification.
Pricing, availability, pet policy, application status, and tour scheduling consume hours per day per agent. That work belongs to AI so on-site teams can focus on closing.
Industry no-show rate sits at 25–35%. Without automated multi-channel recovery, the vacant unit sits longer and the lead goes cold.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Answer every inbound voice call, web chat, SMS, email, WhatsApp, and ILS form submission instantly. Frontdesk speaks 30+ languages including Spanish, Mandarin, Vietnamese, and Tagalog.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk captures budget, move-in date, occupancy, pets, parking, employment, voucher status, and floor plan preferences — and matches against real-time availability in your PMS.
More capabilities
Real-time tour booking into the leasing team’s Google Calendar, Microsoft Outlook, or PMS-native calendar. Supports in-person, virtual, and self-guided tours.
Every conversation creates or updates a guest card in your system of record. No manual entry, no orphaned leads, no broken funnels.
Multi-touch outbound sequences across voice, SMS, and email fire automatically — with timing tuned for tour confirmations, no-show recovery, application reminders, and dormant lead reactivation.
Real-time dashboards across every property: lead volume, response time, qualification rate, tour-booked rate, no-show rate, conversion-to-lease, payroll savings.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up properties needing rapid occupancy ramp
Stabilized communities replacing or augmenting leasing consultants
Build-to-rent (BTR) and single-family rental (SFR) portfolios
Student housing pre-leasing season campaigns
Senior living and 55+ communities
Affordable housing and LIHTC compliance-aware intake
REIT portfolios centralizing leasing operations across 50–500+ communities
Property management companies replacing call centers and answering services
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Leasing & Lead Capture
AI for inbound leasing calls, chat, ILS leads, qualification, and overflow coverage.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Leasing Agent for Multifamily.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportFrontdesk is a full-stack AI front office — not just a leasing chatbot. It handles voice, SMS, chat, email, ILS leads, tour booking, maintenance intake, delinquency outreach, renewal nurture, and review requests in one platform. EliseAI focuses on leasing/resident messaging, Funnel on CRM + voice AI, Zuma on lead-to-tour, Respage on chatbot + review management. Frontdesk replaces all of them with one unified AI layer that integrates with your existing Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan stack.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
