The HIPAA-compliant AI front office for therapy practices
Frontdesk is the 24/7 AI front office for speech therapy, ABA / autism services, mental health and counseling, occupational therapy, and physical therapy practices. One platform handles new-client intake, scheduling, waitlist fill, insurance verification, and recall campaigns — HIPAA-compliant by design.
Bidirectional integration with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe — plus eligibility via Availity, Office Ally, Trizetto, Waystar, and Change Healthcare.
- HIPAA compliant
- Works with any EHR
- 30+ languages
Works with every therapy EHR and practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Research & reports
Benchmarks and comparisons. SimplePractice vs TherapyNotes vs Frontdesk, ABA AI ROI, no-show recovery rates, waitlist economics.
Explore Therapy AI
Speech Therapy / SLP
Speech Therapy / SLP 15 pages
AI for pediatric and adult speech-language pathology, AAC, fluency, feeding, voice.
ABA / Autism Services
ABA / Autism Services 15 pages
AI for ABA clinics, BCBA scheduling, parent intake, RBT coordination, Medicaid.
Mental Health & Counseling
Mental Health & Counseling 15 pages
AI for therapists, psychiatry, trauma, eating disorders, couples and family therapy.
Occupational & Physical Therapy
Occupational & Physical Therapy 10 pages
AI for OT, PT, pediatric OT, sensory integration, vestibular, pelvic floor, hand therapy.
No-Show Recovery & Scheduling
No-Show Recovery & Scheduling 10 pages
AI for appointment reminders, no-show recovery, waitlist fill, self-scheduling.
Insurance, Billing & Intake
Insurance, Billing & Intake 10 pages
AI for eligibility verification, prior auth, copay, Medicaid, Medicare, intake forms.
Outbound Campaigns & Retention
Outbound Campaigns & Retention 10 pages
AI for recall campaigns, reviews, referral source follow-up, discharge planning.
EHR Integrations
EHR Integrations 10 pages
Native sync with SimplePractice, TherapyNotes, Jane App, CentralReach, IntakeQ.
Practice Segments
Practice Segments 5 pages
AI for solo, group, multi-location, school-based, and Medicaid clinics.
What Frontdesk covers
EHR & practice management
- SimplePractice
- SimplePractice telehealth
- TherapyNotes
- TheraNest
- Jane App
- IntakeQ
- Practice Better
- Kareo (Tebra)
- athenahealth
- eClinicalWorks
- WebPT
- NetHealth (Optima)
- ChiroTouch
- ClinicSource
- Fusion Web Clinic
- PtEverywhere
- Power Diary
- OwlPractice
- TherapyAppointment
- CentralReach (ABA)
- Rethink Behavioral Health (ABA)
- Catalyst (ABA)
- AccuPoint (ABA)
- Lumary (ABA)
- Total ABA
- Theralytics
- TheraBe
Telehealth, scheduling & communication
- Doxy.me
- Zoom for Healthcare
- Google Meet for Healthcare
- SimplePractice telehealth
- TheraNest video
- healow
- Acuity Scheduling
- Calendly Health
- NexHealth
- Solutionreach
- Weave
- Spruce Health
- Klara
- Updox
- OhMD
Billing, payor & eligibility
- Availity eligibility
- Office Ally
- Trizetto Provider Solutions
- Waystar
- ClaimMD
- Apex EDI
- Change Healthcare
- TriZetto
- Medicaid eligibility verification
- Medicare eligibility verification
- Commercial payor verification (BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Kaiser)
- TRICARE eligibility
- TriCare West / TriCare East
- Good Faith Estimate (No Surprises Act)
- Superbills + self-pay invoicing
- EAP (Employee Assistance Program) intake
- Headway / Alma / SonderMind / Grow Therapy panel onboarding
Therapy workflows automated
- AI new-client intake (HIPAA-aware)
- AI insurance eligibility + benefits verification
- AI appointment scheduling and reschedule
- AI no-show recovery + cancellation backfill
- AI waitlist management and slot-fill outreach
- AI prior-authorization coordination
- AI superbill + receipt generation
- AI session reminders (24h, 2h, 30min cadences)
- AI parent / caregiver coordination (pediatric)
- AI crisis-line and suicide-risk triage with live escalation
- AI IEP/504 meeting coordination (school-based therapy)
- AI recurring appointment series management
- AI discharge planning + handoff
- AI review-request automation (Google, Healthgrades, Zocdoc)
- AI referral-source follow-up + thank-yous
Therapy specialties served
- Speech-Language Pathology (SLP)
- Pediatric speech therapy
- Adult speech therapy
- AAC evaluation and therapy
- Stuttering / fluency therapy
- Feeding and swallowing therapy
- Voice therapy
- Myofunctional therapy
- Applied Behavior Analysis (ABA)
- BCBA-supervised clinics
- Autism diagnostic evaluation
- Mental health and counseling
- Couples and family therapy
- Teen and adolescent therapy
- Trauma therapy / EMDR
- Eating-disorder treatment
- Substance-use intake
- Psychiatry / med management
- Occupational therapy (OT)
- Pediatric OT / sensory integration
- Physical therapy (PT)
- Orthopedic rehab
- Vestibular therapy
- Pelvic floor therapy
- Hand therapy
- Pediatric PT
- School-based therapy services
Communication channels
- Inbound voice (24/7 intake, after-hours hotline)
- Outbound AI voice (recall, no-show recovery, waitlist fill)
- HIPAA-compliant SMS and texting
- WhatsApp Business
- Web chat (practice site + EHR portal)
- 30+ languages (Spanish-speaking SLP, bilingual mental health, ASL referral routing)
Competitive alternatives
- SimplePractice Telehealth + Reminders alternative
- TherapyNotes Telehealth alternative
- Spruce Health alternative for voice + outbound
- Klara alternative
- Updox alternative
- Weave alternative for SMB therapy
- Solutionreach alternative
- NexHealth alternative
- OhMD alternative
- Headway / Alma / SonderMind / Grow Therapy front office