Frontdesk runs the full intake workflow for pediatric physical therapy clinics — capturing developmental motor concerns, milestone delays, torticollis, plagiocephaly, cerebral palsy, Down syndrome, and post-surgical needs, verifying Medicaid pediatric PT, CHIP, and commercial benefits, navigating Early Intervention referrals, and scheduling pediatric PT evaluations into Fusion Web Clinic, ClinicSource, PtEverywhere, WebPT, NetHealth (Optima), Jane App, SimplePractice, TherapyNotes, TheraNest, and CentralReach.
< 0.0s
Intake answer time
0/7
Coverage
0+
Languages
Fusion, ClinicSource, CentralReach, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Parents often call saying "my baby is not crawling" or "my toddler is toe walking" — without knowing whether PT is the right fit. Intake needs to triage gently and accurately.
Children under 3 may qualify for Early Intervention (Part C of IDEA); school-age children may qualify for school-based PT under IEP; others need private PT. Front desks struggle to navigate the rules.
Cerebral palsy, spina bifida, Down syndrome, muscular dystrophy, brachial plexus injury — each needs PT with specialty experience. Generic matching means poor outcomes.
Many CentralReach-based clinics offer both ABA and PT for autism / Down syndrome — and intake calls need to route to the right discipline.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every inbound pediatric PT call in under 0.5 seconds and runs a structured intake — developmental concerns, milestone delays, neurologic conditions, and family goals.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk schedules and gates validated screening — Ages and Stages Questionnaire (ASQ-3), Peabody Developmental Motor Scales (PDMS-2), GMFM (Gross Motor Function Measure), and AIMS (Alberta Infant Motor Scale) — via IntakeQ or Practice Better.
More capabilities
Frontdesk navigates Early Intervention (Part C of IDEA) referrals for children under 3, IEP/504 referrals for school-age children, and private PT — with state-specific rules.
Frontdesk matches children to clinicians with specialty experience — cerebral palsy, spina bifida, Down syndrome, muscular dystrophy, brachial plexus injury, post-NICU.
Frontdesk verifies pediatric PT benefits through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare — including Medicaid pediatric PT, CHIP, TRICARE, and Early Intervention coverage.
Frontdesk syncs bidirectionally with the major pediatric PT EHRs.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Pediatric PT specialty clinics
Combined OT + PT + speech pediatric clinics
Combined ABA + PT clinics (CentralReach-based)
Early Intervention (Part C) providers
NICU follow-up PT clinics
School-based PT services
Cerebral palsy specialty clinics
Down syndrome specialty clinics
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Pediatric Physical Therapy Intake.
Built for pediatric PT specialty clinics, combined OT + PT + speech pediatric clinics, combined ABA + PT clinics, Early Intervention (Part C) providers, NICU follow-up PT clinics, and school-based PT services using Fusion Web Clinic, ClinicSource, PtEverywhere, WebPT, NetHealth (Optima), Jane App, SimplePractice, TherapyNotes, TheraNest, CentralReach, IntakeQ, and Practice Better. Captures developmental motor concerns (torticollis, plagiocephaly, gross motor delay, gait abnormality, toe walking), neurologic conditions (cerebral palsy, spina bifida, Down syndrome, muscular dystrophy, brachial plexus injury), post-surgical needs (clubfoot, hip dysplasia, scoliosis), Early Intervention (Part C) eligibility, IEP/504 coordination, and pediatrician / developmental pediatrician / orthopedist coordination. Verifies Medicaid pediatric PT, CHIP, TRICARE, and commercial benefits (BCBS, Aetna, Cigna, UnitedHealthcare, Optum, Humana, Kaiser) through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk signs a BAA, encrypts PHI in transit and at rest, logs every intake for audit, and restricts access via SSO + RBAC. We also handle parental consent and (per state law) minor assent appropriately.
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