Frontdesk plugs directly into Yardi Voyager, Yardi Breeze, and RentCafe. Guest cards, work orders, ledger notes, renewals, and tour bookings flow bidirectionally in real time. No double-entry. No broken handoffs. Replaces Yardi Chat IQ limitations with full voice, SMS, chat, email, and ILS lead handling.
A Yardi-native AI receptionist and leasing assistant for multifamily operators on Voyager 7S, Voyager One, Yardi Breeze Premier, and RentCafe CRM. Handles 24/7 lead capture, tour booking, maintenance intake, renewal outreach, and delinquency collections — with bidirectional Yardi API sync. Compatible with Yardi RentCafe Connect, Yardi Marketplace, Yardi Voyager Residential, Yardi Affordable Housing, and Yardi Senior Housing.
Bidirectional API
Yardi sync
Voyager, Breeze, RentCafe
Modules
Voice, SMS, chat, email
Channels
0/7
Coverage
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Yardi’s native Chat IQ is a chat-only assistant. It doesn’t answer inbound phone calls, respond to Apartments.com/Zillow ILS leads, or handle SMS conversations. Most leasing inquiries happen via voice — and voicemail kills the lead.
Without AI, leasing consultants manually enter guest cards into Yardi after every call. That’s 5–10 minutes per lead — and a major source of data inconsistency.
Residents report maintenance issues by calling the office or leaving voicemail. Tickets get created hours later — and emergencies miss the on-call window.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk integrates with Yardi Voyager 7S, Voyager One, and Yardi Breeze Premier via secure API. Guest cards, work orders, ledger notes, renewals, and tour bookings flow in both directions.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Yardi Chat IQ handles chat only. Frontdesk adds the entire voice, SMS, email, WhatsApp, and ILS lead channel — and pushes every conversation into Yardi as a guest card or work order.
More capabilities
Frontdesk reads real-time availability from Yardi Voyager, books tours into the leasing calendar, and updates the guest-card status — all without manual entry.
Residents report maintenance via voice or text. Frontdesk creates a structured Yardi work order with category, urgency, unit, and access permission — and dispatches emergencies live.
Rent reminders, payment-plan documentation, renewal offers, and signed-lease updates write back to the Yardi ledger automatically with full audit trail.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Multifamily REITs running Yardi Voyager 7S at portfolio scale
Mid-market operators on Yardi Breeze and Breeze Premier
Affordable housing operators on Yardi Affordable Housing
Senior housing operators on Yardi Senior Housing
Student housing operators on Yardi Voyager with RentCafe
Properties replacing Yardi Chat IQ limitations with full voice + omnichannel
Operators centralizing Yardi-based leasing across multiple regions
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from PMS Integrations
Bidirectional sync with Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by Yardi AI Integration — Frontdesk for Voyager, Breeze & RentCafe.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportThrough Yardi’s secure API. Frontdesk creates and updates guest cards, work orders, renewal offers, and ledger notes in real time. Read access to availability, lease terms, and resident profiles enables accurate AI conversations.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
