55 hrs
Weekly calls eliminated
“We eliminated 37-55 hours of phone calls a week and gave that time back to the team.”
Burkai Earl, Co-Owner
Select your industry
Trusted by 10,000+ businesses
Agentic AI that powers every stage of the shopper journey.
Frontdesk is your AI shopper brain that turns every interaction into opportunity.
Thousands of Businesses Grow with Frontdesk
~75%
Lower call handling cost
Z&A Management
“We cut our cost by about 75% to achieve the same revenue, if not grow it even higher.”
Aaron Neilsen, CEO
1,600+
Calls handled monthly
“Our customers get instant answers about products, pricing, and availability even when our showroom is closed.”
United Porté team
6,500
Agents supported 24/7
“6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.”
Samson Properties Team
40+/week
Admin hours saved
“It changed our front desk. Our team can finally focus on higher-value work.”
Tiffany Hurd, Operations Manager
5,000+
Monthly customer interactions
Zest Properties
“What would normally take us all day to call through our delinquency list was done in five minutes.”
Vanessa Smith, COO
35%
Leads captured after hours
“We were missing calls after 5 PM every day. Now every inquiry gets a response.”
Artisan Homes Team
1,600+
Calls handled monthly
“The phones used to ring all day long. Now we can go an hour without hearing a landline ring.”
Todd Dusenberry, Owner
$30K+
Generated in 5 days of outbound calls
“We generated $30K+ in 5 days just making outbound calls with AI Frontdesk. The thing pays for itself in a week.”
Trade Recalls Team
600+
Student tenants supported
“It's saving us so much time, and we're not even using it to its fullest extent yet.”
Nick, Leasing Department
100%
Order calls answered (up from 0%)
Freak Brothers Pizza
“We literally never answered the phone. Now Frontdesk answers every single call.”
Freak Brothers Team, Co-Owner
100+
Calls handled per day
“AI Frontdesk gives every caller an immediate answer and creates the feeling that someone is always available.”
Karen Delacruz, Marketing Coordinator
Every channel, one shopper conversation.
One AI talks with shoppers across voice, SMS, WhatsApp, email, and chat.
Voice
Chat
Email
WhatsApp
Meetings
AI
One AI Employee that automates all retail operations
Every shopper answered, quoted, and closed.
Inquiries from the floor, the phone, or your site get an instant response. Frontdesk quotes, checks stock, and writes everything back to your CRM.
One self-learning brain behind every shopper.
Point solutions forget the shopper the moment a call ends. Frontdesk extracts structured data from every interaction and uses it to act.
VoiceText SMSEmailWeb chatWhatsAppFollow-up callBooking confirmedCRM updatedRenewal offerHuman handoff
The Frontdesk brain
01
It learns
Every call, text, email, and chat becomes structured data: intent, budget, timing, and any field you define in plain English.
02
It remembers
One unified memory per shopper across every channel and every visit. The third conversation is smarter than the first.
03
It acts
When a field changes, Frontdesk triggers the next step on its own: a restock text, a delivery confirmation, a CRM update, an escalation to your team.
Built for trust
HIPAA compliant
Handle sensitive conversations with signed BAAs, encryption in transit and at rest, and strict access controls.
Run AI locally
Deploy models on your own infrastructure. Your conversation data never has to leave your environment.
Simulated before it ships
We run thousands of simulated scenarios against your AI before it ever handles a real conversation.
Questions, answered.
- It is a shared memory that sits behind every channel. Each call, text, email, and chat is turned into structured data on the shopper: who they are, what they want, and when to act. Every future conversation and every automated follow-up draws on that same memory.
- Intent, timing, sentiment, budget, and any custom field you define in plain English. You describe the field and how to compute it, and the brain fills it out after every conversation. Those fields power your analytics and trigger your outbound flows.
- An AI receptionist is software that answers your business phone, replies to texts and emails, and handles customer inquiries the way a trained human receptionist would. It greets callers in natural language, qualifies leads, books appointments on your calendar, captures contact details into your CRM, and escalates anything it cannot handle to a human. Unlike a phone tree or IVR, an AI receptionist holds a real conversation and works 24/7 without breaks.
- You forward your existing business number to Frontdesk and describe what your AI receptionist should say and do. When a customer calls, the AI answers in a natural voice, follows your instructions, looks up information from your knowledge base, books appointments against your live calendar, and writes every interaction to your CRM. If the call needs a human, it warm-transfers or sends a real-time alert with a full transcript.
- Frontdesk's AI receptionist starts free and scales by usage. The Free plan covers limited monthly minutes with no credit card, paid plans add more minutes, advanced integrations, and concurrent calls, and the Enterprise plan covers high-volume operators and multi-location businesses with custom pricing. Most customers replace thousands of dollars in monthly answering-service or staffing costs.
- A traditional answering service routes calls to a human agent who reads a script, charges per minute, and is unavailable outside business hours. Frontdesk’s AI receptionist answers instantly 24/7, never puts a caller on hold, books appointments directly, integrates with your CRM and calendar, and costs a fraction of a live-agent service. It also handles unlimited concurrent calls, so nothing goes to voicemail at peak hours.
- Frontdesk is an AI-powered front office platform for small and medium businesses. It includes an AI phone receptionist, web chatbot, SMS agent, CRM, calendar, and more, all working together. Your AI answers calls 24/7, qualifies leads, books appointments, and handles routine inquiries just like a trained human employee.
- Less than 5 minutes. Enter your website URL or describe your business, and our AI builds your receptionist automatically. You can go live with a forwarded phone number and embedded chatbot the same day, no engineers, no agencies, no waiting.
- Yes. The Free plan gives you full access to the AI workforce with limited monthly usage, no credit card required. You can also call our AI demo line at +1 (864) 619-0619 to hear it in action, or book a free call with our customer success team.
- Frontdesk has its own built-in CRM, but it also integrates with popular tools via Zapier and direct API connections. If you're on an Enterprise plan, custom integrations are available, every interaction (call, chat, SMS) is automatically logged wherever you need it.
- Frontdesk is built with enterprise-grade escalation logic. When the AI encounters a complex case it cannot handle, it escalates to a human supervisor in real-time with a full transcript. You can configure escalation rules, approval workflows, and notification recipients from the dashboard.
- Yes. Our Partner/Enterprise plan is designed for businesses handling 25+ interactions per day, call centers, and multi-location operators. It includes volume discounts, API access, custom integrations, a dedicated account manager, white-glove onboarding, and a dedicated Slack channel. Book a call with our sales team for a custom demo.
- Yes. You can forward your existing business number to Frontdesk so all calls are handled by the AI. Your customers dial the same number they always have. They just get an always-available, always-professional AI receptionist.
What is the Frontdesk AI brain?
What data does it extract from conversations?
What is an AI receptionist?
How does it work?
How much does it cost?
Is it better than a traditional answering service?
What is Frontdesk?
How long does setup take?
Can I try it before paying?
Does it integrate with my existing CRM?
What happens when the AI can't answer a question?
Do you have an enterprise plan?
Can I keep my existing phone number?
Stop gluing point solutions together.
One AI coworker for the whole shopper journey. Live in weeks, smarter every day.