Case studies
Customer stories withnumbers behind them
Real deployments in real estate, healthcare, manufacturing, automotive, and e-commerce—each summarizing the problem, what Frontdesk replaced, and the outcome the customer measures.
Library
Browse case studies
Each card opens the full narrative: profile, deployment, and measured results.
Agents supported 24/7
0
Samson Properties
Real Estate Brokerage
A 47-office brokerage consolidated voice, SMS, and web chat into one always-on front office, with operations-level visibility across every channel.
“Now agents instead of calling again and again until someone picks up, their call is getting answered right away.”
Samson Properties Team
Read case study
Weekly calls eliminated
0 hrs
Elegant Comfort
E-Commerce / Bedding Manufacturing
A high-volume bedding manufacturer replaced dozens of weekly phone hours with structured AI receptionist flows, SMS follow-up, and wholesale-specific routing.
“Something that usually took us about 37 to 55 hours of phone calls a week—we eliminated that totally.”
Burkai Earl, Co-Owner
Read case study
New revenue in first month
$0K+
Garman Homes
Homebuilding
Garman Homes used always-on AI receptionist workflows to qualify inbound buyers, book visits, and push clean data into CRM—reducing manual phone filtering for the sales team.
“Every lead is an opportunity to connect and build a relationship. We needed consistency at scale.”
Jake Kaplan, CFO
Read case study
Calls handled monthly
0+
United Porté
Door Manufacturing & Distribution
A door manufacturer and distributor replaced missed calls and misrouted transfers with intent-based routing, structured lead capture, and overnight coverage across time zones.
“When we combine experienced managers with this AI reception, we become a greater force.”
United Porté team
Read case study
Admin hours saved
0+/week
Clear Speech & Language
Pediatric & Adult Speech Therapy
A high-volume therapy clinic improved referral capture, removed administrative backlog, and added multilingual phone support without proportional hiring.
“We had communication breakdowns everywhere—between patients, referrals, and even our own team.”
Tiffany Hurd, Operations Manager
Read case study
Leads captured after hours
0%
Artisan Homes
Boutique Homebuilding
A boutique builder replaced fragmented answering services with one trained AI receptionist for warranty, sales, and always-on website chat—without growing headcount.
“For a lean team, this became front-office infrastructure—not just another answering tool.”
Artisan Homes Team
Read case study
Calls handled monthly
0+
Provest Realty
Real Estate & Property Management
A property management firm cut daylong phone interruptions, improved intent-based routing, and gave tenants and prospects structured answers outside business hours.
“The phones were ringing off the hook all day. Frontdesk changed the entire work atmosphere.”
Todd Dusenberry, Owner
Read case study.jpg&w=3840&q=75)
Added monthly revenue
$0K
TechSpot Electronics Repair
Electronics Repair & Refurbished Devices
A small electronics repair shop replaced missed calls and voicemail loops with a 24/7 AI receptionist that books repairs, answers product questions, and routes urgent cases to staff.
“Now to even have the ability to where it's going to be answered regardless, and it's more than just a voicemail, it's an actual conversation—that's huge in itself.”
Thomas Howard, Owner
Read case study
ROI in first week
0%
Trade Recalls
Automotive Recall Management
Personalized AI voice outreach plus SMS follow-up turned recall campaigns into a measured booking and revenue channel for dealership service lanes.
“What started as automation quickly evolved into a scalable business engine.”
Trade Recalls Team
Read case studyGet started
Evaluate Frontdesk against your requirements
Run voice, SMS, and web chat through one branded layer. Your team keeps transcripts, routing, and SLAs in one place—without expanding the admin bench.