Customer stories withnumbers behind them

Samson Properties

Real Estate Brokerage

A 47-office brokerage consolidated voice, SMS, and web chat into one always-on front office, with operations-level visibility across every channel.

“Now agents instead of calling again and again until someone picks up, their call is getting answered right away.”

Samson Properties Team

Elegant Comfort

E-Commerce / Bedding Manufacturing

A high-volume bedding manufacturer replaced dozens of weekly phone hours with structured AI receptionist flows, SMS follow-up, and wholesale-specific routing.

“Something that usually took us about 37 to 55 hours of phone calls a week. We eliminated that totally.”

Burkai Earl, Co-Owner

Retail · Aquariums & Wildlife Centers

Z&A Management runs three aquariums and wildlife centers across the US. They retired a Monday-to-Friday call center floor, moved to 24/7 AI coverage that holds up through the weekend rush, and embedded tracked promotions into every conversation.

“We cut our cost by about 75% to achieve the same level of revenue, if not grow it even higher. The hesitancy I thought I would have, the things I was worried about going in, they were nothing.”

Aaron Neilsen, CEO

United Porté

Door Manufacturing & Distribution

A door manufacturer and distributor replaced missed calls and misrouted transfers with intent-based routing, structured lead capture, and overnight coverage across time zones.

“When we combine experienced managers with this AI reception, we become a greater force.”

United Porté team

Clear Speech & Language

Pediatric & Adult Speech Therapy

A high-volume therapy clinic improved referral capture, removed administrative backlog, and added multilingual phone support without proportional hiring.

“We had communication breakdowns everywhere, between patients, referrals, and even our own team.”

Tiffany Hurd, Operations Manager

Residential & Multifamily Property Management

An AI workforce handles calls, emails, texts, and chats while automating leasing, work orders, payment collection, and emergency response.

“What would normally take us all day to call through our delinquency list was done in five minutes.”

Vanessa Smith, COO

Artisan Homes

Boutique Homebuilding

A boutique builder replaced fragmented answering services with one trained AI receptionist for warranty, sales, and always-on website chat, without growing headcount.

“For a lean team, this became real front-office infrastructure.”

Artisan Homes Team

Provest Realty

Real Estate & Property Management

A property management firm cut daylong phone interruptions, improved intent-based routing, and gave tenants and prospects structured answers outside business hours.

“The phones were ringing off the hook all day. Frontdesk changed the entire work atmosphere.”

Todd Dusenberry, Owner

Trade Recalls

Automotive Recall Management

Personalized AI voice outreach plus SMS follow-up turned recall campaigns into a measured booking and revenue channel for dealership service lanes.

“What started as automation quickly evolved into a scalable business engine.”

Trade Recalls Team

St. George Associates

Student Housing Property Management

A 600+ tenant student housing operator next to UCSB and Santa Barbara City College replaced redundant front-desk calls with an always-on AI receptionist. Freeing student-worker leasing staff for the questions that actually need them.

“It's proven to be actually exceptional. It's handling everything we want it to handle and there's possibility for it to handle more.”

Nick, Leasing Department

Restaurants · Pizza · Quick-Service

A Phoenix pizza shop that used to send every call to voicemail now answers every order live with AI Frontdesk. Result: $11K+ weekly revenue recovered, 47% order volume lift in 90 days, and Friday-night rush handled without a single dropped call.

“We literally never answered the phone. If you called Freak Brothers, you got voicemail. Now Frontdesk answers every single call, takes the order, and the kitchen just sees the ticket. Our Friday nights have completely changed.”

Freak Brothers Team, Co-Owner

Heritage Clocks & Furniture · Direct-to-Consumer

A heritage clock and furniture brand cut abandoned calls from nearly 60% to almost zero, saved 200+ hours a month, and now routes high-value sales calls to humans faster with AI Frontdesk.

“It's not replacing people. It's getting customers to the right people faster.”

Eric Greenberg, Director of Ecommerce

RealNY

Real Estate Brokerage

A high-volume real estate brokerage replaced a shrinking front office with an always-on AI receptionist that routes every caller to the right agent in English, Spanish, and Mandarin.

“Agents are out at showings all day. AI Frontdesk gives every caller an immediate answer. It creates the feeling that someone is always available, and that's exactly what great customer service looks like.”

Karen Delacruz, Marketing Coordinator